Get Satisfaction

14/06/2016

The intermittent loading issue has now been solved. We apologize for any trouble this has caused you and your team!

14/06/2016

We are having intermittent loading issues at this time. Our team is hard at work trying to solve this problem ASAP. We apologize for any invonvenience this is causing to you and your team!

25/02/2016

Some users have reported that their community is not loading. We are aware of this issue are investigating further. We apologize for any inconvenience this is causing you and will be updating our social channels to keep you posted on the progress. Please check http://status.getsatisfaction.com for updates.

We are currently experiencing unexpected downtime for communities. We are investigating this issue and will continue to update here. Feb 24th, 2016 Open in app Facebook Tweet Reddit Mail Embed Permalink

12/02/2016

Get Satisfaction will be performing maintenance on our database servers for performance improvements. This update will take place on Saturday, February 13, 2016 from 9:00 PM to 10:00 PM EST. During this 60 minute window, Get Satisfaction communities will be unavailable. We will be posting updates on the Get Satisfaction Status account (https://twitter.com/gsfnstatus) during this maintenance window. It is going to be the best place to stay up to date on our platform during that time.

If you have any questions, please feel free to post them in the Get Satisfaction Customer Community. http://getsatisfaction.com/getsatisfaction

Welcome to our community! We're here to talk about community management, social business, and of course, our product! Please read our Community Guidelines before posting. Support Hours: 9am-5pm Pacific time, Monday-Friday.

03/02/2016

As of 5 hours ago, all services have been restored! Thank you for bearing with us. Please see the following update in our community: https://getsatisfaction.com/getsatisfaction/topics/all-services-restored

Hi all - as mentioned in this prior announcement, the newer version of the Get Satisfaction platform, along with the Manage Workspace application were down for most of the day t…

03/02/2016

We’re making progress and community homepages have now been restored. We have shifted our efforts over to restoring Manage Workspace. Please continue to check http://twitter.com/getsatisfaction and our customer community (http://getsatisfaction.com/getsatisfaction) for updates.

Instantly connect to what's most important to you. Follow your friends, experts, favorite celebrities, and breaking news.

02/02/2016

Get Satisfaction is currently down due to a database issue. Our developers are working hard to get this fixed. We apologize for the outage and hope to be back online soon!

05/05/2015

On making the connection between online communities and the customer journey by Vanessa DiMauro, CEO of Leader Networks:
bit.ly/communityjourney

In fact, the customer journey has long been an integral part of the online community experience. Many – dare I say most? – online communities make “the journey” a key part of their mission, aiding the customer before, during and after the point of purchase or other key decision. Communities are dedi…

08/04/2015

By joining Sprinklr, we have an unprecedented opportunity to accelerate our vision and deliver greater value to our customers.http://spr.ly/GetSat

31/03/2015

Our awesome Tech Team!

31/03/2015

Excited to be a finalist for the Software & Information Industry Association (SIIA) Codie Awards for the Best Customer Relationship Management Solution! http://www.siia.net/codies/2015/finalist_detail.asp?ID=11

Recognizes the best software solution designed to expand a company's knowledge about, and relationship with, its current or potential customers and/or partners. Includes CRM, PRM, SFA, marketing automation, personalization products and services

27/03/2015

Get Satisfaction welcomes as new customers! Check out their live community now! https://community.gainsight.com/gainsight/

Gainsight is a community of real people who are passionate about customer success. Here they collaborate on answers, solutions, and ideas about the products and services they love.

25/03/2015

Watch engagement multiply when you gamify!
Learn more here: bit.ly/gamifytoday

24/03/2015

What’s the best way to get products over the finish line? provides an excellent collaborative solution enhanced with a get satisfaction community! https://community.jamasoftware.com/jama

The Jama Support Community is a place for Jama users to engage and collaborate with Jama support engineers and other users.New to the Support Community? We suggest visiting our welcome page to get acquainted with the setup and guidelines.Here are some key links: Supported Software GuideJama webinar…

19/03/2015

Check out the latest edition of our Community Newsletter! Save time and increase engagement with Bulk Invites. Learn more here: http://eepurl.com/bgIndb

10/03/2015

Advocates are happy, passionate customers who are willing to say great things about your brand and products-often without asking. CEO's must make advocacy a priority:

See why CEOs have to care about advocacy and what role Customer Success can drive in creating passionate customers.

02/03/2015

Check out how these six companies use community to boost CRM: http://bit.ly/6companies

Community Puts the

27/02/2015

Read our new community newsletter and find out for yourself! We're sharing community management tips, tricks and how-tos with our subscribers every month.

26/02/2015

Join the Get Satisfaction Team!

We’re looking for a Senior Ruby developer to join our Austin engineering team.

26/02/2015

Check out the latest edition of our Community Newsletter!

Read our new community newsletter and find out for yourself! We're sharing community management tips, tricks and how-tos with our subscribers every month.

17/02/2015

Our newest addition to the Get Satisfaction Team!

09/02/2015

CEO Rahul Sachdev discusses the future of online communities http://bit.ly/1z0RBLM with Leader Networks CEO, Vanessa DiMauro.

As part of our ongoing interview series, I had a chance to speak with Rahul Sachdev, CEO of Get Satisfaction, about his role, and vision of the future of online communities. He also shared some examp…

28/01/2015

What contributed to a dynamite year for Get Satisfaction?
http://bit.ly/gsmomentum

The arrival of more and more ‘Internet of Things’ products, the growing number of subscription-based businesses, and the collaborative spirit of the Sharing Economy all contributed to a dynamite year for Get Satisfaction, a leading online community platform provider, and the overall online community…

26/01/2015

On Community Manager Appreciation Day, thank you to all the community managers from the folks at Get Satisfaction

http://www.digitalinformationworld.com/2013/10/role-of-community-manager-in-building-a-community.htmlRahul SachdevCEO at Get SatisfactionFollowUnfollowFollowingLoadingCommunity Managers ( ) - The Way We Were and Back to the FutureJan 26, 20156Views2Likes0CommentsShare on LinkedInShare on Faceboo…

23/01/2015

Happy to be helping out at the SF-Marin Food Bank today!

22/01/2015

Congratulations to the ServiceRocket Team!

ServiceRocket, a provider of training, utilization and support technology and services designed to maximize Customer Success, today announced it has acquired assets of Matygo Educational Incorporated, including the Learndot customer education platform, broadening its SaaS-based training and content…

08/01/2015

We are working hard on the Get Satisfaction platform and would like to show you our next generation of services. Join us Thursday, January 15th @ 11am PT as we host Dave Rowley, CTO, Get Satisfaction.

Register here: bit.ly/boost-roadmap

Join us Thursday, January 15th @ 11am PT and discover the next generation of customer community services for the Get Satisfaction platform. Dave Rowley, our CTO, will share key customer-requested features that are available today. And, will share our product vision, new features you'll see in the co…

31/12/2014