18/01/2024
Always great to partner with Special Olympics Florida! https://www.facebook.com/specialolympicsflorida/posts/pfbid0DBt2B1qZsDYU9n1rmyUPfzB3Ufskd3FP7wcQs3g9gMxHJsRKw3kMa7mEmHvkLjSpl
Welcome to the official page for finding careers at Holiday Inn Club Vacations®. But our story is still just beginning.
Make Your Career Memorable
At Holiday Inn Club Vacations®, we create memorable experiences with a sense of fun and family. Embrace an exciting career with our growing company, and you’ll be adding to those moments as you share a rewarding journey with other exceptional team members. It all began when Kemmons Wilson created the Holiday Inn® brand in 1952 and continued 30 years later with his found
ing of Orange Lake Resort, which became our flagship property. Then in 2008, our company entered a new chapter of growth and success through a strategic alliance between IHG® (InterContinental Hotels Group) and Orange Lake Resorts that resulted in the creation of the Holiday Inn Club Vacations brand. Today, our company is focused on fulfilling the promise of that brand through the development and promotion of our ever-evolving, owner-friendly Holiday Inn Club® product. From frontline to sales, corporate and other positions, every one of our team members has a key role in supporting our efforts and creating the memorable experiences that are at the heart of all we do. With a growing network of resorts and offerings, we are poised for an even more exciting future, one in which you could play an important part. Discover how it feels to have a career that’s more than a job, where you’ll lead with courage, show you care and shape our destiny as we continue sharing this incredible journey together.
Always great to partner with Special Olympics Florida! https://www.facebook.com/specialolympicsflorida/posts/pfbid0DBt2B1qZsDYU9n1rmyUPfzB3Ufskd3FP7wcQs3g9gMxHJsRKw3kMa7mEmHvkLjSpl
National Learning & Development Month was created by our Academy of Learning & Development team and is a time for everyone to commit to doing something for their own development. 💡 All month long, we encourage people from all around the country to think about and participate in some sort of learning — whether it's a leadership class, listening to a TED Talk, hosting a book club, taking free online classes or finding a mentor... The possibilities are endless!
Take a look at the official website and take advantage of the resources provided by our team! 🧡
National Learning and Development Month is celebrated every October, and here you’ll find videos, books and other resources to help you develop your skills.
Happy ! Today we're recognizing and celebrating the contributions made by interns all throughout our company. Programs at our company like RISE (Resort Industry Student Experience) provide valuable learning opportunities for students and young professionals — as well as introduce diverse talent to our company. 💫
We recently caught up with Jaycie Martin, one of our current interns working with our Performance Marketing team this summer.
When asked about her summer internship experience so far, Jaycie said, "This company has such a positive and welcoming culture it makes me, along with my other workers, feel so valued. I enjoy walking into work daily to feel welcomed and appreciated. I also have been able to experience many things while on my internship such as UCF College of Business Hall of Fame, project management training, and team bonding."
Thank you to all the hardworking students in our RISE program who help contribute to our goal of being the most loved brand in family travel! We appreciate all you do. 🧡
Soon we'll start accepting intern applications for Spring and Summer 2024. To learn more about our RISE program, visit https://hicv.link/3YDZPwf
At our Mount Ascutney Resort, Front Desk Specialist Miles L. was recently recognized as their Vermont Star of the Month in June! ⭐️
Our General Manager of the resort, Leslie, says, "Miles is an exceptional team member, always offering our guests superior service with a genuine interest in making their stay a memorable one.
Miles is consistently mentioned in our guest reviews for his caring attitude, but also for his Storytime with Miles activity, where he reads a book to children at the resort in our activity room. We are so honored to give this award to Miles this month and look forward to his continued success with HICV."
At Holiday Inn Club Vacations, our leaders and team members find special ways to celebrate each other's wins every single day — it's a part of our Caring culture. 🧡
We are excited to announce that the prestigious Traveler’s Choice "Best of the Best Award", the highest recognition of Tripadvisor, has been awarded to The Royal Haciendas! 👏 Additionally, The Royal Cancun and Grand Residences by Royal Resorts has also been nominated for two major awards in the travel industry:
🌟 World Travel Awards 2023 Nomination — Grand Residences by Royal Resorts (called Grand Residences Riviera Cancun in the nomination) has been listed as a nominee in the category of “Mexico's Leading Hotel Residences 2023".
🌟 Conde Nast Traveler 2023 Readers' Choice Awards Nomination: Best Resort -This award is determined by the readers, who vote for their favorite hotels and resorts around the world.
We owe these accomplishments to the dedication, passion, and hard work of each and every team member at Royal Resorts. These awards not only reflect the success of Royal Resorts, but also highlight the tourism potential of Mexico as a premier destination.
Congratulations once again to the Royal Resorts teams on these well-deserved accolades!
Our Academy of Learning and Development (ALD) is excited to share our inaugural spotlight of “Branching Out”, which highlights the experience of team members that go through our six-month mentorship program, Branch Out. 🍃
This program allows participating team members to meet with others across the company and have deeper conversations around personal and professional growth topics, such as emotional intelligence, building trust, and personal brand.
Jennifer Skelly, an Administrative Assistant at Tahoe Ridge Resort, recently sat down with the team to share her experience with our mentorship program. She says, "I loved the opportunity to meet with leaders of areas that interest me outside of my current role so that I could start planning my growth within the organization!"
Happy ! 🇺🇸 Wishing you and your family a safe and fun holiday.
Our teams are always celebrating their milestones and wins with each other in fun, creative and delicious ways! 🍕 The Guest Engagement team at our Hill Country Resort in Texas recently had a pizza party and game night. 😋
to when the American Resort Development Association presented the ACE Innovation Leadership Award to our J.D. Power Certification Team in recognition of their unwavering dedication to discovering the most effective ways to deliver exceptional customer satisfaction and experiences. 👏 👏 👏
After more than two years of rigorous, multi-phased assessment, the team achieved the timeshare industry's first J.D. Power recognition for providing "An Outstanding Customer Service Experience."
Yesterday, several of our Corporate Campus HICV and Diversity Council team members recently attended the LGBTQ+ Unity Summit, hosted by the Florida Diversity Council.
During the event, team members heard from several local diversity and inclusion leaders, who spoke about the benefits and challenges that accompany the effective inclusion of le***an, gay, bisexual, and transgender team members in the workplace, along with catering to LGBTQ+ customers and clients.
Diversity Council member Kim West says, "To know that my fellow HICV team members were there to show support and lift up the community is something that will last with me for a very long time. My biggest takeaway was a message from the keynote speaker, who shared the quote 'a candle loses nothing by lighting another candle.' This message conveyed the spirit of courageous unity — we are here to share our light with others and allow them to glow even brighter by sharing what makes us each unique.
We're proud of our company and Diversity Council's ongoing partnership with the Florida Diversity Council to grow our commitment to diversity, inclusion and belonging. 🧡
Each month, our Academy of Learning & Development spotlights leaders who have recently completed our Leading WIthin Our Culture training program. LWOC is our new leader orientation that enables leaders to better understand the different business functions within our company that work together to create a memorable customer and team member experience.
This month, we're highlighting two fantastic leaders, Angel and Candace. When asked about what their biggest takeaway from LWOC was, Angel said, "I enjoyed learning the history of the company and what future goals that are in the works. I loved the fact that this company cares just as much about the culture of the resorts as they do about the success of the business!"
Candace's biggest takeaway was, "The real emphasis on our family culture, I realized how much that flows through the company from top executives to the resort team members across the country and it doesn’t stop at the end of my resort’s property line, it’s part of who we are as a company."
Our company values were built around the rich history and values of our founder, Kemmons Wilson. His values of humility, integrity, respect, excellence, service and stewardship continue to carry through the work our teams do each and every day.
This is what family fun looks like at our Holiday Hills Resort 😂 From pool time and an on-site arcade at the resort, to exploring the nearby beauty and treasures around Branson, this resort has a unique and rustic charm that keeps our owners and guests coming back year after year.
Learn more about our Holiday Hills Resort here: https://hicv.link/3CDQwDi
Our team members are a family that work together, serve together, and have fun together! Teams all across the company have been kicking off summer in fun ways to build better communities and stronger teams.
Team members at our Oak N' Spruce Reosrt generously donated their time to make a positive impact in their community. They cooked and served 30 dinners to the local community at Lee's Congregational Church. 🧡
For years, our company and Diversity Council has closely partnered with the Florida Diversity Council to grow our commitment to diversity, inclusion and belonging.
We're proud to share that Christine Chosen, Contact Center Training Manager and Diversity Council Member, has been appointed as the President of the Orlando Advisory Board of the Florida Diversity Council!
Christine's passion and commitment to help our team members and communities feel more welcome and included has helped shape many of the different programs led by our Diversity Council, and we are so excited to see her passion carry through her work for the Florida Diversity Council. Help us congratulate Christine on this tremendous accomplishment!
Our team members are always finding unique ways to celebrate each other's accomplishments! This month, the team at Paisan's Pizzeria celebrated John, who received their Back of House Team Member of the Month award! 🏆
📸 : Travis L., Orange Lake Resort team member
June is Pride Month in the U.S. During this month-long celebration, we place a spotlight on the LGBTQIA+ community, and celebrate the trailblazing individuals who fought, and continue to fight, for equality. In honor of Pride Month, we’re sharing a few spotlights on team members who identify with, or as an ally of, the LGBTQIA+ community. 🧡
At Holiday Inn Club Vacations, we are committed to building an inclusive and welcoming culture that embraces and celebrates all team members. As stated in our Diversity and Inclusion mission statement, “Just be you – we like it that way!”
Fly through Grand Residences by Royal Resorts and see what we mean when we say “next-level luxury” 💎 This beautiful property is just one of the international additions to our resort portfolio. See the others on our YouTube channel: https://hicv.link/3CwLF6Z
The Hotel Team with Marketing Operations at our Corporate Campus recently hosted a summer kick-off party and had a blast! They had food, smiles and lots of laughs to round off the month of May and head into the summer season in style. ☀️ ⛱ 🍉
📸 Team Member Trinity L.
In Texas, our Villages Resort offers all kinds of unique adventures for families. One of the amenities our guests, owners and the local community love to take advantage of is the massive indoor waterpark! It's the perfect way for families to soak up the fun all year round. 💦
Fun the whole family can enjoy and it's all right in East Texas!
Our company value of Caring is demonstrated in the way our team members all over the country are always finding ways to give back to their local communities. 🧡
Our Academy of Learning & Devlopment team recently volunteered with our charitable partner, A Gift for Teaching, whose mission is to serve public schools in Orange and Osceola counties as a primary source for free school supplies to teachers for students who need them most. ✏️ 📚
Our General Managers do an incredible job of networking with different business partners and vendors to provide new and unique experiences for guests and owners staying at their resort. 🤝
General Manager at Hill Country Resort, James, says, "In any business it's so important to maintain a good network and make friends with everyone. My old friend Marshall Pioneer Pepper who I hired to start playing at the Holiday Inn Club Vacations Scottsdale Resort in 2016 (he still plays there weekly) made the trip to the Holiday Inn Club Vacations Hill Country Resort for a Western show complete with Western Showgirls at the main pool as guests enjoyed drinks from the Oasis Bar!"
📸 James C. at Hill Country Resort in Canyon Lake, Texas
Summer is officially in full swing, and our Resort Operations team members are finding their own unique ways to ring in the new season with their team members, guests and owners. ☀️
The team at our Holiday Hills Resort in Branson, MO recently hosted a Summer Kick Off and Family Picnic. Team members enjoyed spending time with each other and their families for a great start to a busy summer! 😎
📸 : Crystal F., General Manager at Holiday Hills Resort
We're ready to make a splash this summer with our guests and owners! 💦☀️⛱ Do you have any family vacations planned this summer?
Last week, we held a live town hall for team members at our Corporate Campus in Orlando to celebrate the milestone announcement of our company’s first international expansion! 🥳
During this town hall, President and Chief Executive Officer John Staten was joined by Fernando López Ruiz, our new President of HICV Mexico. They talked about the four incredible Royal Resorts properties that are now part of our company’s resort network and answered a few team member questions.
Every quarter, we're talking to different leaders that recently attended LWOC (Leading Within Our Culture), our new leader orientation that allows leaders to better understand our different business functions that help us create memorable customer and team member experiences.
When we asked these leaders what their biggest takeaway from their week was, Tiffany said, "Our culture is so different from other companies I have worked for, and this was one amazing step towards fitting in and sharing that culture, and being more productive at work!"
Landon said, "I loved learning about how invested our company is with us as leaders. I appreciated learning new tips and tricks from other leaders within the company that I will take to my resort!"
Ready to start a new career in the sunshine state? ☀️ We've got a number of Resort Operations or Sales & Marketing opportunities available at our stunning Cape Canaveral Beach Resort: https://hicv.link/3B5LhvC
At Hill Country Resort, Pool Tech Mikey S. recently celebrated a very special milestone — his 25th work anniversary! 🥳 The resort team threw a special celebration for him where 25 of their team members all jumped in the pool, including their General Manager, James C. 💦
Every milestone is special when you join our team member family! Help us congratulate Mikey on his 25th anniversary. 🙌
May is Mental Health Awareness Month, which was founded in 1949 and is centered around raising awareness about mental health and reducing the stigma around behavioral and mental health issues.
Our Diversity Council has partnered with HR this month to bring a variety of educational content and resources to our team members all throughout the month. Take a look at some of the resources we offer our team members to help them take care of their mental well-being and each other.
Our company value of Caring means we celebrate each other every day 🧡
📍 Hill Country Resort in Canyon Lake, Texas
https://hicv.link/3M3s5Vk
Monday | 09:00 - 17:00 |
Tuesday | 09:00 - 17:00 |
Wednesday | 09:00 - 17:00 |
Thursday | 09:00 - 17:00 |
Friday | 09:00 - 17:00 |
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Happy #FourthOfJuly! 🇺🇸 Wishing you and your family a safe and fun holiday.
Fly through Grand Residences by Royal Resorts and see what we mean when we say “next-level luxury” 💎 This beautiful property is just one of the international additions to our resort portfolio. See the others on our YouTube channel: https://hicv.link/3CwLF6Z
Who's ready to party like royalty? 👑 Tonight is our company's biggest celebration of the year — the SMA awards! We're excited to reward our hardworking and top-performing Sales & Marketing team members with a night they'll never forget. 🎸 We've amped up the fun with live performances worthy of a mic drop, stellar food and libations, and so much more at the Hard Rock Live at Universal Orlando's City Walk 🤘 Get ready for a Royal BOOM!
Next year's Master's Trip = 🔥🔥😍 Our annual Master's Trips honors our most exceptional Sales & Marketing performers with an unforgettable six-day, five-night getaway, and in 2024 we'll be spicing things up by heading to Cancun! 💃 Do you want to be a part of this epic celebration next year? (...Of course you do! 😉) Join our Sales & Marketing team 👉 https://hicv.link/3uidYSq
'Tis the season for festive fundraising! 🎄 Last week at our Corporate Headquarters, we hosted a Silent Auction to raise money for our charitable partners at Toys for Tots. 🧸 Team members had the chance to bid on different themed Christmas trees and gift baskets, enjoy some delicious holiday desserts from around the world, and spend time together as we head into the last few weeks of the year. We had so much fun celebrating the holidays with our Corporate team member family!
We're thankful for our incredible family of guests, owners and team members. 🧡 #HappyThanksgiving to you and your family!
The Kemmons Spirit of Innovation Challenge is an opportunity for team members all across our company to submit their original and game-changing ideas that can help propel our company forward. We love seeing our team member's Creativity and Courage through their unique and innovative ideas — and what's even more exciting is the winner gets to see their idea brought to life. 💡 Our President & CEO John Staten was excited to award this year's challenge winner Jill K., who also happens to have just celebrated an incredible 32 years with our company! Jill's innovation, creativity and commitment to our guest experience and growth has inspired many all throughout our company. 🧡 Help us congratulate Jill on her big win, and thank her for 32 amazing years with our company! 🥳
For the past 40 years, we’ve been a customer-first company focused on providing amazing vacations for families. And now, we’re proud to say our Owner Support team is officially named a J.D. Power Certified Customer Service Program for 2022 — a certification that recognizes an “outstanding customer service experience” for Phone support. This achievement is one big piece of our greater mission to be insightful, innovative and attentive to our guests’ and Members travel needs, and to always go above and beyond to exceed their expectations. Our Owner Support team worked tirelessly to meet this incredible achievement, and we couldn’t be more proud of their work that reinforces our promise to prioritize our Members, Owners and guests. Help us congratulate them on this outstanding accomplishment, and read more about the certification here: https://bit.ly/3C5HkXK
It's hard not to be in a good mood when you love where you work 🙌 📸 : Abby N, Talent Operations team member
Myrtle Beach has been a top vacation destination for our Club members, owners and guests for years — which is why we are so excited to introduce our brand-new Myrtle Beach Oceanfront Resort! 🎉 Hear more from our Executive Vice President of Sales, John Sutherland, and our Senior Vice President of Resort Operations, Thad Gregory, who are sharing more details about this state-of-the-art property that will be an incredible addition to our growing resort network. We'll be sharing more updates about our newest Resort along the way, and its planned opening is in spring 2024.
Since 1982, we've grown from 1 Resort in Florida, to 28 Resorts all over the country. We've grown quickly over the past 40 years, and we have no plans of slowing down anytime soon! Want to be a part of our continued growth? Explore our current openings across the country: https://hicv.com/careers/join-our-team
It’s a big day today 🎉 We’re officially celebrating our 40th anniversary this year — and it would have *never* been possible without our Holiday Inn Club Vacations family. All month long, we’ll have exciting ways we’re saying thank you to our amazing team members who all embody our core values — Caring, Courage and Creativity — every day, in every way. 📹 And what better way to kick off this special milestone than with a throwback video? Check out how our company has evolved from 1982 to today. This is our family. This is our 40th. #holidayinnclubvacations #kemmonswilson #holidayinn #hospitalityindustry
Peaceful moments at our Scottsdale Resort 😍 You could see this beauty every day at work! Explore current opportunities with us in #Arizona: https://bit.ly/3uSSuMM
As a longstanding charitable partner of Special Olympics Florida, we were so excited to work with them on their 'Every Family is Special' campaign last month to host Ian and his family at our Orange Lake Resort ahead of the 2022 USA Games! With a little well-deserved R&R, practice sessions at our on-site golf academy and private lessons with PGA Master Pro, John Brown, Ian took home the Gold Medal at the Games this year! 🙌 Creating meaningful memories like this for families through our charitable partnerships is so important to us. Learn more about our partnership with Special Olympics Florida here: https://bit.ly/3mXt0cx
Last week, guests and Members celebrating the Fourth of July at Orange Lake Resort were in for a treat with our first ever fireworks show! 🎇 We're excited to now offer this patriotic celebration at our flagship property here in Orlando year after year.
Many of our guests and Members love Piney Shores Resort at Lake Conroe — and with good reason! From the outdoor activities right on property like boating, jet-skiing, paddle-boarding, fishing and horseback riding, to its close proximity to all the fun of Houston, Texas — this Resort has it all. Explore career opportunities at our Piney Shores Resort: https://hicv.link/3AAgdF4
Last month, we announced our new Guest of Honor program, where we partner with In Honor of Our Troops Foundation to host military families at our resorts. For our kick-off weekend, we donated more than 10 million Club points and hosted nine families across our Resort network. The Bennett family joined us for a week at Orange Lake Resort — and for them, it was an opportunity to not only relax and reconnect as a family, but to make up for special moments Lee-Ray may have missed while she was bravely serving in our Armed Forces. We were honored to be a part of this vacation for them, and want to thank Lee-Ray for her service. 🇺🇸 Learn more about our program: https://hicv.link/3LTbu3e
In honor of #FathersDay, our team members are sharing some of their favorite Dad Jokes! 🤓 Add yours in the comments below! Happy father's day to all the dads and father figures out there. We hope you have a great day!
Earlier this month, we partnered with Special Olympics Florida to host Ian Kelley, a 26-year old athlete and captain of Team Florida Golf, at Orange Lake Resort. Ian and his family had the chance to spend quality time together in Orlando before the start of the USA Games — and Ian was in for a special surprise when he was treated to a one-on-one training session with PGA professional John Brown! We'll be sharing more about Ian and his family in the next few weeks, but in the meantime you can learn more about our sponsorship of Team Florida for this year's 2022 Special Olympics USA Games here: https://hicv.link/3tJajgu
Want your business to be the top-listed Travel Agency?
At Holiday Inn Club Vacations, we work together at all levels to find the right solutions in a genuine spirit of fun, family and cooperation.
We recognize and encourage innovative thinking and people with a passion for service, just like our founder.
Kemmons Wilson, who created Holiday Inn® hotels in 1952, founded our company, Orange Lake Resorts, 30 years later. He believed in innovative thinking, service excellence and a commitment to caring about his customers, coworkers and community. Those are values that continue to shape who we are.
In 2008, the Holiday Inn Club Vacations brand was created through a strategic alliance betweenOrange Lake Resorts and IHG® (InterContinental Hotels Group), one of the largest hospitalitycompanies in the world and the owner of Holiday Inn. This alliance is a celebration of our sharedlegacy and an ongoing key to our success.
As we grow, so does our drive to give back. With a focus on helping children and families in our communities and elsewhere, our Heart Travels program enables us to work together and share our efforts. It’s an ongoing journey of caring with special causes we’re proud to support.
We are one of the fastest growing companies in the vacation ownership industry, due in no smallpart to wonderful team members across the country. We continue to celebrate whowe are and take pride in where we’re going together.
Holiday Inn Club Vacations Incorporated encompasses 28 resorts and 7,600 villas in the U.S., with more than 350,000 timeshare owners and 5,000+ employees. Established by Holiday Inn® founder Kemmons Wilson, the Company has been a leader in the vacation ownership industry since 1982, when it opened its flagship Holiday Inn Club Vacations® Orange Lake Resort in Orlando, Fla., located next to the Walt Disney World® Resort. Holiday Inn Club Vacations Incorporated licenses the Holiday Inn Club Vacations® brand from IHG, International under a strategic alliance agreement since 2008.