06/11/2021
How do I change or correct a passenger's name?
Airline tickets cannot be transferred to another individual; the name on the ticket must match the government-issued photo ID each passenger will present at check-in. If you purchased a disclosed fare (flights disclosed pre purchase) and the tickets were purchased within the past 24-hours, consider using the "Cancel Itinerary" link within your online itinerary (not available on all tickets) or call us to inquire about a cancellation. You'll then need to make a new purchase, but this is a far less costly and complicated alternative to an airline name correction.
Once payment is submitted to the airline, typically about 24-hours after purchase, your airline's name correction policy and fees will apply. Priceline has no control over airline name correction policies or fees.
If it's been more than 24-hours since you've made your purchase, your travel should not be impacted for the following scenarios; however, it really depends upon the itinerary and the airline:
Used maiden name instead of married name - If travel is domestic, you may be able to present a valid government-issued ID and marriage certificate to pass through security. Please check with your airline and the airport(s) TSA office to confirm.
Misspelled Name by two letters or less - If travel is domestic, most airlines and the TSA will allow you to board/pass through security. Please check with your airline and the airport(s) TSA office to confirm.
Hyphenated name merged into single name - Airline booking systems automatically remove hyphens and combine the name. This is not a problem on either domestic or international tickets.
Forgot to add suffix or middle name - Omitting this information should not impact your ability to pass through security whether on an international or a domestic flight.
For the above issues, contact your airline to confirm.
For all other name issues, contact us and we'll be happy to contact your ticketed airline to inquire about a name correction (when allowed, fees will apply!).