Our goal here at Origin is to help be your competitive advantage. We want you to be able to spend time with your clients and doing things that will improve your business and help it grow. For you to go do your own thing. Go ski for yourself. Go climb w
Our goal here at Origin is to help be your competitive advantage.
We want you to be able to spend time with your clients and doing things that will improve your business and help it grow.
For you to go do your own thing.
Go ski for yourself. Go climb with your family. Go have dinner with your friends.
We want you to be able to focus on all of that while our platform does all the dirty work for you.
Start here: https://hubs.la/Q02gjD6q0
When we talk with different guiding businesses, one thing remains the same: the biggest time suck is managing your team of guides. Origin helps you manage your team of guides, because we give every single one of your guides their own individual calendar,
When we talk with different guiding businesses, one thing remains the same: the biggest time suck is managing your team of guides.
Origin helps you manage your team of guides, because we give every single one of your guides their own individual calendar, and all their availability is being synced with the availability on your website.
That means if you have no guides available, no one will be able to book a trip with you.
You can also customize the different permission levels for each one of your guides. We even have a Lead Guide feature if you have lead and apprentice guides and/or if you rank your guides in a seniority or priority list.
All of the guide features we have are built to help you win back some time, so you don't have to spend as much time looking between different spreadsheets, calendars, and different systems that you might be using just to figure out who is available on what day. You can create a free account to try us out here: https://hubs.la/Q02gj1C70
For Women's History Month, we're honoring the wonderful and skilled guides we have the opportunity to work with. Next up, we have Marilee Warfield, Guide for foodiefootstepsofficial 1. Why did you want to become a gu
For Women's History Month, we're honoring the wonderful and skilled guides we have the opportunity to work with.
Next up, we have Marilee Warfield, Guide for foodiefootstepsofficial
1. Why did you want to become a guide?
Being a guide gives me the opportunity to share what I like most about La Jolla. I love my town and thoroughly enjoy showing it off to people who have never been here before.
2. What's your favorite part of the job?
My favorite part of the job is meeting people from all over the Country. I enjoy talking with them about where they are from, and answering as many questions as I can about La Jolla and the San Diego area in general. It is also fun to see how much people enjoy the food and the restaurants that we visit.
3. What's your least favorite part of the job?
My least favorite thing about the job is not receiving a tip. Even when people seem to have loved the experience, occasionally they don’t offer a tip. It erodes my confidence a bit and makes me think they didn’t enjoy the tour as much as I would have liked. This is, fortunately, a rare occurrence.
4. What are some hard truths about guiding?
The hard truth about guiding is that it can be very tiring. It’s 3+ solid hours of walking, talking and being ON. Sometimes after a tour I just feel like sitting somewhere quiet and not talking to anyone.
5. What's something about your job most people don't realize?
A guide really needs to “read the room” on a tour. On some tours people want to ask tons of questions and find out everything about the area. On other tours people just want to eat, drink, party and talk to each other. I make it a point to be flexible and constantly adjust my presentation to make the experience what the group seems to want.
Read the rest of their stories here: https://hubs.la/Q02pxkKG0
Need help connecting your booking platform to a CMS? We got you. If you were using a booking platform like Origin, we send over all of your contact info to an email marketing platform, like MailChimp as we have a direct integration with them. With every
Need help connecting your booking platform to a CMS? We got you.
If you were using a booking platform like Origin, we send over all of your contact info to an email marketing platform, like MailChimp as we have a direct integration with them.
With every new customer you get, we'll send that over to MailChimp, and apply a tag of what trip they booked.
In MailChimp, you can make a segment. A segment is a bunch of different contacts that all share the same type of attributes. So in this case, if they book in AVY I course you can create a segment that is all of your customers who have the AVY I course tag.
Next, you can send them an email to your AVY 2 course or a Backcountry Ski Course now that they're Avalanche Certified. You will have all different ways to sort and display this information.
This will help you have hyper-targeted and personalized communications with your previous customers. #BookingSoftware #OutdoorGuidingBusiness
We've talked with hundreds of guiding businesses who never communicate with their customers ever again after they've booked unless that customer comes back on their own and books another trip. If you have hundreds—if not thousands—of email addresses,
We've talked with hundreds of guiding businesses who never communicate with their customers ever again after they've booked unless that customer comes back on their own and books another trip.
If you have hundreds—if not thousands—of email addresses, you're sitting on a potential goldmine.
Make a plan to send marketing emails to those customers. Come up with ways to get them to come back to you and book with your business again.
In case you didn't already know: Getting a repeat customer is a lot cheaper than getting a brand new customer. #OutdoorGuidingBusiness #BookingSoftware
How often do you engage with your customers? While communication with your customers right after they book a trip is super important, it's equally as important to communicate with your clients after their trip is done. Think about this as email marketing
How often do you engage with your customers?
While communication with your customers right after they book a trip is super important, it's equally as important to communicate with your clients after their trip is done.
Think about this as email marketing, newsletters, and anything that you can do to engage with your previous customers. This keeps them coming back in the future and will help your guiding business flourish. #BookingSoftware #OutdoorGuidingBusinesses
If you're using a booking platform that isn't Origin (but you probably should be using Origin), you might have to take care of client communication manually—on your own. When you use Origin, we send out emails and texts after your clients book. We send
If you're using a booking platform that isn't Origin (but you probably should be using Origin), you might have to take care of client communication manually—on your own.
When you use Origin, we send out emails and texts after your clients book. We send out reminders to your customers with waivers, packing lists, and whatever important information they may need.
It's all customizable, and you can even customize post-trip emails to get reviews and even get tips for your guides. Give us a try today! https://hubs.la/Q02ghnlS0
It might seem with all the interactions you have with your customers that you're offering them a more personalized and more customized booking experience. But actually, what you're doing is you're taking up their time and your own time with things that c
It might seem with all the interactions you have with your customers that you're offering them a more personalized and more customized booking experience.
But actually, what you're doing is you're taking up their time and your own time with things that could be handled by a simple question on a checkout page on your website.
That's where Origin comes in. A simple widget that does all the work for you.
