VIP Riviera Maya

02/11/2024

Greetings

I hope this message finds you well. My name is Daniel Palka, the proud proprietor of VIP Riviera Maya, boasting over three decades of experience in the tourism industry. Originally hailing from Scottsdale, Arizona, I find it imperative to inform you personally of my ownership, as some salespersons may omit this detail when recommending their services.

At VIP, our expertise lies in VIP transfers, private tours, and small group tours, intentionally steering away from large group excursions. We have the largest selection of VIP yachts and catamarans in the industry.

Our foremost objective is to provide exceptional customer service, commencing from the booking process and extending throughout the entire tour. I personally oversee all bookings and remain easily accessible throughout the entire journey.

Should you require any assistance or seek additional information, feel free to reach out to me directly or feel free to visit our websites:

Viprivieramaya.com

Vipcqncunyachts.com

Wishing you an extraordinary day!

Vip Riviera Maya

26/10/2024

Greetings

I hope this message finds you well. My name is Daniel Palka, the proud proprietor of VIP Riviera Maya, boasting over three decades of experience in the tourism industry. Originally hailing from Scottsdale, Arizona, I find it imperative to inform you personally of my ownership, as some salespersons may omit this detail when recommending their services.

At VIP, our expertise lies in VIP transfers, private tours, and small group tours, intentionally steering away from large group excursions. We have the largest selection of VIP yachts and catamarans in the industry.

Our foremost objective is to provide exceptional customer service, commencing from the booking process and extending throughout the entire tour. I personally oversee all bookings and remain easily accessible throughout the entire journey.

Should you require any assistance or seek additional information, feel free to reach out to me directly.

Please feel free to view our websites

Viprivieramaya.com

Vipcancunyachts.com

Wishing you an extraordinary day!

24/10/2024

Hey everyone!

Guess what's causing a stir? It's our latest sensation - the Chichen Itza and cenotes private tour! Chichen Itza, ranked among the New Seven Wonders of the world, is an absolute must-see destination!

Discover more: Chichen Itza & 2 Cenotes Tour https://viprivieramaya.com/chichen-itza-2-cenotes/

Here's what's packed into this adventure:

Travel in style with your own private, air-conditioned van
Get the full story with a dedicated guide to lead you through the ruins
Entrance tickets to Chichen Itza
Dive into the hidden gems of two secret cenotes
Savor an authentic meal at a local spot, off the beaten path
Stay hydrated with complimentary waters on board
We've got the tolls and parking covered

The only extras are your own spending on souvenirs and optional tips for the guide and driver.

This tour is all about you calling the shots! Set your own pace - leave when you're ready and linger where you please. No time limits, just pure freedom to explore.

Explore more adventures at www.viprivieramaya.com.

And remember, we're masters at customizing multiple activities into one epic VIP experience!

Oh, and did we mention our jaw-dropping private yachts and catamarans? Check them out at www.vipcancunyachts.com.

Don't miss out - contact us now to secure your spot and get all the details!

Wishing you an extraordinary day ahead, and we can't wait to make your VIP experience one to remember.

18/10/2024

Greetings everyone!

In our pursuit of enriching your tour experience, we've been on the lookout for ways to incorporate diverse food options, steering clear of the typical overpriced tourist restaurants. We're excited to share that we've successfully addressed this challenge by partnering with an amazing family-run local taco joint.

This means that the tours detailed in the attached information will now come with a delicious lunch included. Imagine exploring the Tulum ruins, indulging in the beauty of a stunning cenote, encountering turtles, and concluding your adventure with the authentic flavors of tacos!

Feel free to reach out with any questions, and don't hesitate to reserve your spot at Viprivieramaya.com.

Wishing you a fantastic day, and we hope to have the pleasure of hosting you soon.

13/10/2024

Hello everyone!

I hope you're all doing well and having a great weekend.

I just had a conversation with my manager, and he shared some feedback about a recent tour to Chichen Itza. The tour went really well—everyone seemed happy and had a great time. However, there was an issue with the tip.

For a group of 12 people, they left a total of 300 pesos as a tip for both the guide and the driver. That breaks down to about 25 pesos per person, or roughly $1.35 USD per person.

I pay my team fairly, and they receive quarterly bonuses, but they truly rely on tips to supplement their income. Tips are what allow them to enjoy life a little more. Many other companies don’t pay as well, so the guides and drivers depend even more on gratuities to make a living.

If you're staying at a hotel that costs $300 USD a night and paying $139 USD for a tour, please remember to tip your guides generously, regardless of which company you book with. These hardworking individuals often question themselves when tips are low, thinking they might have done something wrong—even when they've delivered an exceptional experience.

I apologize for the rant, but it’s frustrating to see great service go underappreciated when customers have a fantastic time and yet leave such a small tip. Please consider the effort your guides and drivers put in to make your experience memorable!

12/10/2024

Hello everyone!

Starting Sunday morning I will be on an African safari and will have very limited internet access. Please be patient for the next couple days and the latest I will be returning messages will be Wednesday night.

Thank you for understanding!

11/10/2024

Experience an extraordinary tour exploring three distinct cenotes tucked away from the tourist crowds. These hidden gems are our well-kept secrets, ensuring you won't encounter large tour groups. Imagine moments of solitude, where the serene beauty of the cenotes is exclusively yours to enjoy. It's a perfect day spent with your loved ones on this private excursion. Conclude your adventure with a delectable lunch prepared by the family who owns the final cenote, accompanied by refreshing flavored waters.

Please message us directly with anyone questions or book directly on the link below.

https://viprivieramaya.com/cenotes-tour-with-lunch/

We also now have this tour for the hotels located south of Playa del Carmen.

https://viprivieramaya.com/three-cenotes-tour-south/

06/10/2024

Hey everyone!

I often see people recommending TripAdvisor or Viator for booking tours. While these platforms may seem convenient, they can actually be harmful to small businesses like VIP.

Here’s why: these platforms charge a 20% commission fee for listing tours. To make up for that, I’d have to raise my prices by 20%, which isn’t something I want to do. I prefer keeping prices fair and continuing to provide the excellent service our customers love.

If you find a tour on TripAdvisor, take note of the company’s name. A quick search online will often lead you to their website, where you can book directly. This not only saves the business that 20% fee but also offers you a more personalized experience rather than being just another booking in a system.

For our VIP customers, you can visit Viprivieramaya.com to check out all our tours. If you don’t see exactly what you’re looking for—which would surprise me—just send me a message, and I’d be happy to create a custom tour for you.

I just wanted to share this so that wherever you’re traveling, consider booking directly with local businesses instead of big corporations.

And if you’re curious about what past guests have said, check out our TripAdvisor reviews below!

https://www.tripadvisor.com/Attraction_Review-g150812-d15748057-Reviews-VIP_Riviera_Maya-Playa_del_Carmen_Yucatan_Peninsula.html

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

28/09/2024

Good morning who wants a free tour?

If you're in search of a group tour experience that offers more personal space and less crowding, we have just the solution for you.

Our group tours provide an intimate atmosphere, ensuring that each group consists of fewer than 18 people per tour (with catamaran tours limited to 40).

Exciting news awaits! We currently have a special offer: select any three tours, and you'll receive the least expensive one for free. This exclusive promotion is applicable to the tours mentioned in this message.

For more information, feel free to reach out to us directly. You can also explore all our PRIVATE tours at viprivieramaya.com!

RESERVATIONS MUST BE MADE BY OCTOBER 15TH AND CAN BE FOR ANY FUTURE DATE.

Wishing you a fantastic day ahead!

25/09/2024

So the major portion of the storm should be coming through right about now and should be gone by tomorrow morning (Thursday) around 7am. Looking like it will just miss Cancun and we are going to be on the “good” side of the storm.

Shouldn’t be much more than strong winds and rain!

29/08/2024

Thank you for all of the amazing reviews! Of course I will always say we are the best but have a look at what some of our recent guests had to say!