Punta Cana Promise

11/03/2020

During her stay, Kcstauffer and her family got to climb aboard our famous "Pirate Ship Cruise," where they got to sail the Caribbean with their new friend, Captain Jack. Be sure to check out our Stories to see more about booking excursions with our trusted third party vendors!

Meet Captain Jack. He took us on a pirate ship deep into the ocean to swim with sting rays and sharks! A tad scared? Ummm yes!! 😳 But luckily Punta Cana Promise properties only use reputable partners who are licensed and insured...they know their stuff and more importantly how to put a smile on kids’ faces! 🦈 🐬

10/03/2020

Whether it's morning coffee in bed or a cool drink by the pool, all properties craft our drink offerings according to global food safety standards to fuel your vacation with the best. Cheers!

📸 by Paradisus by Meliá

09/03/2020

The got us like…we were so happy to host Kcstauffer and her family – be sure to follow along in our Instagram Story Highlights to discover everything that has to offer for you and your family – from the best food from reputable vendors to excursions like the infamous “pirate cruise” and more!

08/03/2020

"As Chief Concierge at a Punta Cana Promise property, I take great pride in providing all our guests with exceptional service." - Penelope Polanco

All of our employees go above and beyond to exceed expectations for our guests and today on we celebrate our female employees like Penelope that make sure each and every guest's stay at properties are nothing less than exceptional.


📸 by Playa Resorts

07/03/2020

Our highly trained wait staff is ready to exceed your expectations! When you visit the restaurants at our properties, rest assured that they are here to provide with you with nothing but the best!
📸 by RIU Hotels

05/03/2020

Last week, Lauren Kay Sims was able to experience some of the magic that properties have to offer, including delicious winter drinks on the beach, prepared with the best ingredients from reliable, third party vendors!

A miami vice and a walk on the beach with my love ❤️. when you stay at a Punta Cana Promise property, they make their drinks from trusted beverage vendors which gives you total peace of mind during your vacay! 🙌🏻

04/03/2020

Always wanted to learn how to create flawless ceviche? Maybe sushi is more your speed? No matter what your palette demands, many of our properties offer cooking classes that will teach you how to whip the best ingredients from trusted third party vendors into dream dishes that you can bring back home long after your visit.

📸 by Bahia Principe

03/03/2020

We're so happy that Lauren Kay Sims and her husband were able to escape to a property for some R&R last week! Follow along in our Instagram Stories to see more about their romantic getaway to our international restaurants, relaxing spa facilities and more!

in my happy place ☀️. the water here is gorgeous and beach is perfect for long walks! 🌴 so happy to be in punta cana this week and know i’m in good hands in staying at a property 💗 .it http://liketk.it/2KOhX

27/02/2020

Today we’re raising a glass to our island’s 176th year of freedom! Thank you to the staff at participating properties who are going above and beyond to share their Dominican Independence Day pride with our guests – salud!
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26/02/2020

As Jordan Rodgers discovered yesterday, there are some pretty serious golf courses in ! If you’ve been following our Instagram, you know that Jordan and his caddy Hugo had quite the day on the links yesterday – to learn more about the golf packages available through , visit http://bit.ly/2R3CxQg for a full list of participating resorts.

It was all fun & games with our caddie, Hugo, until he told me about a hole called the “Devil’s Elbow” 😳, and to hit it “Straight over the water” 😨
The course was UNREAL! Hugo's attention and service was the best and really showed us what the Punta Cana Promise meant. Oh, and JoJo is better at golf than me...So there’s that 😑

24/02/2020

From the check-in desk to our housekeeping staff to the concierge and more, we are committed to providing the best in service for our guests! We're so happy that Wanderingdarlings was able to stop by with her family to experience it all firsthand. We hope to see you again!

Remember when I was the guest of last week showing you, the truth, about Punta Cana and it’s extraordinary offerings? Well, I about flipped out when I saw who is traveling with them this week, but none other than ! Does this mean I’ve made it?!? So happy that someone with a louder voice than mine can help show off and the wonderful destination that they are.
Also, my is my favorite bag, it’s a camera bag, but I can keep my wallet in there too, while we travel.

23/02/2020

We're so happy that Jamie-Lynn Sigler is enjoying her fun in the sun this weekend with her son!

22/02/2020

Your stay begins at the check-in desk, which is why we're here to help with everything from booking excursions to sharing safety information upon check-in and details of our 24-hour security and medical assistance from the minute you arrive.


📸 by Meliá Hotels & Resorts

19/02/2020

Our talented people work hard every day to bring to life the to each one of our guests. All of our properties are committed to delivering the best in security, safety and service. Please, help us spread the word! http://bit.ly/2R3CxQg


📸 by Puntacana Resort & Club

15/02/2020

Yesterday, we went out on a really exciting excursion; we ventured out on a pirate ship which had a live pirate show and took us out to sea where we snorkeled with fish and then later we went swimming with stingrays and sharks. The kids thought it was absolutely incredible to meet real pirates, we are in the Caribbean, after all. We knew it was important to book our excursion right through our hotels concierge because people outside of the resorts can try and sell you packages but they aren’t always insured or certified. It was really nice to sit down with our excursion director and talk about all of the available options and which would be the perfect fit for our family. Going through our resort, which is a part of the consortium, we knew they had vetted the best excursions in Punta Cana and so we felt zero trepidation about going out on our seafaring adventure. Punta Cana Promise

14/02/2020

We love seeing the in action! Happy to host The Wanderingdarlings this week.

Friends, we have been in Punta Cana the last couple of days and I can’t even get over how wonderful it is being here. We are really honored to be here as partners with and to share a little of what visiting Punta Cana looks like. Our resort is insanely beautiful (tell me how to freeze time, anyone?) and across the board, when you book a stay with any resort, they promise that all of their properties exceed tourism and hospitality guidelines. We are already certain we will be back someday; we’ve met the kindest staff people, every need is met with insane detail, the food is outrageously good and best of all, the beaches feel safe and fellow travelers have gone out of their way to say hi and be friendly. The culture here is so fun (hello, Good Music) and we have had zero language barriers, as most of the staff is fluent in English and they even humor the kids by having tiny convos in Spanish with tiny Spanish speakers. We can’t wait to share more with you. Punta Cana Promise

14/02/2020

It's been said before, but we really believe it to be true - calories don't count on vacation! Our restaurants may serve up cuisines from all over the world, but one thing that's consistent is our commitment to the freshest ingredients sourced from trusted vendor partners.


📸 by Melia Paradisus - Empleados Melia Hotels & Resorts

12/02/2020

As a member of the hospitality staff, it's my job to make sure the only thing you need to focus on is kicking back and relaxing - good thing I've got a pretty big team!
📸 by Meliá Hotels & Resorts

10/02/2020

Sail out of your comfort zone and into adventure with peace of mind! Our licensed excursion partners are here to help you
📸 by Bahia Principe

06/02/2020

As a bartender, my passion is to provide guests with over-the-top, top quality drinks! I believe that when you are on vacation, you are looking for something better than "normal," even on your go-to drink. My foolproof recipe - the perfect mix of flavor, texture, appearance and quality spirits.
📸 by Breathless Resorts

04/02/2020

Hospitality is an art of details, which is why our properties are dedicated to making your stay everything you dreamed of and more by exceeding tourism regulations.
📸 by Zoëtry Agua Punta Cana

31/01/2020

Looking for authentic cuisine from around the world? Look no further! The restaurants at our properties not only serve up world class food but precious memories and quality time with the whole family.



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📷 by Now Onyx Punta Cana

27/01/2020

Whether you're visiting for a girls trip, golf getaway, family vacation or anything in between, our properties in are committed to providing the top security, service and safety during your stay.

23/01/2020

Kids at play every day! Our reliable and trained staff is always available to provide care for those big and small, so little ones have fun while parents have some fun, too!


📷 by Now Onyx Punta Cana

21/01/2020

This year's hottest winter drink? One you drink on the beach! Our trusted third party vendors make sure that our food and drink handling processes exceed global standards, so you can relax knowing that you're getting nothing but the best - cheers!

16/01/2020

Whether you’re a passionate paddle boarder, a complete beginner or simply looking for a unique couple's adventure, there is a range of water-based licensed and insure tours and activities through our properties in that are right for you!


📷 by Secrets Cap Cana Resort & Spa

13/01/2020

Guess who recently visited our gorgeous island? President Bill Clinton ! And not only did he enjoy his stay, he recommended that you come visit and see everything that has to offer, too. Every day, our group of properties work together to ensure that guest expectations are not only met but exceeded through the Punta Cana Promise. Punta Cana – U.S. President approved! http://bit.ly/PCPStatement

https://www.foxnews.com/world/bill-clinton-dominican-republic-american-deaths

Former President Bill Clinton says the Dominican Republic is “well on its way to full recovery” following a series of deaths of American tourists in the island country last year.

09/12/2019

Punta Cana Promise #8: Our hotels will provide safety information and phone numbers to all guests upon check in. We’re not the only ones taking your safety seriously! Our employees provide guests with safety information as soon as they arrive, to make sure they’re aware of what to do in any given emergency situation.

09/12/2019

Punta Cana Promise #7: Our properties are each united in the oversight and delivery of the Punta Cana Promise. We are a group of hotels that have come together in the mission to promote a safe and satisfactory environment for our guests. We hold ourselves to the highest standards and are committed to providing the best vacation experience possible to each and every guest.