Azamara A to Z

23/11/2023

It’s always a treat to sail with Cruise director Eric De Gray on Azamara Onward. I’ve seen his show many times, and tonight was one of his finest performances. (And I may eventually forgive him for making me part of the encore).😂🤦‍♀️

21/11/2023

Tiramisu cooking demonstration onboard today, along with a delicious taste testing.

13/04/2023

Letter sent to travel advisors today regarding the system update. I also attended a webinar today where they mentioned there were 52,000 bookings that needed to be migrated, so let’s cut them a little slack.

Dear Travel Advisor,

Thank you again for your continued support through the transition to our new system. Our new reservation platform is available for booking and making payments on your clients’ cruises through a GDS or on Azamara Connect.

As we migrated bookings from our legacy system into our new system, we discovered discrepancies on a portion of the bookings. We’ve successfully migrated the majority of our bookings which are now accurate and available in our reservations system. While the remaining errors are understandably creating questions from your customers, please rest assured that:
All future reservations will be honored at the rate originally booked, including applied promotions and discounts.
Your clients’ loyalty status, tier, and points are in our reservations system. We are still working on connecting loyalty information and future cruise information in the guest online account. Please use the Account Login Help Form if you need immediate assistance connecting a future reservation.
We will not auto-cancel any bookings during this time to protect your clients’ trip based on balances due.
We have prioritized upcoming voyages and as such not loaded historical cruise information. This information will be loaded between now and June; we will provide future updates on progress.

In addition to completing the migration, we’re also taking the following actions based on your feedback:
Contact Center – We have added 15 people in our Wichita Contact Center to support incoming tickets. By the end of this month, we will have an additional 21 team members to support sales and service calls.
Air - We will launch automated air booking capability through our reservations system Monday.
We are still loading existing air reservations in batches. Converted air bookings sailing through end of May will be available in our reservations system by April 24th. We will provide another update on the remaining bookings in the coming weeks.
Balance Due - Any balance due discrepancies related to commission will be resolved by Monday, April 17.

We kindly ask for your patience and are diligently working to respond to all requests. Protecting your clients’ reservations is our top priority. To most effectively and efficiently serve our guests, we are currently assisting those with sailings within 120 days.

If your client’s reservation is beyond 120 days out or you encounter an issue with a new booking, please enter a support ticket here. We’ve also recently updated our FAQs to provide more clarity on issues we’ve heard from you.

We will send regular updates as our transition develops and you may also find updates on Azamara Connect, under our transition portal. Thank you for your business and continued support.

Warm Regards,
Michelle Lardizabal
Chief Sales Officer, North America

18/01/2023

Current Flash Sale for North America on select sailings. See comments for included itineraries for each ship.

17/01/2023

Thanks to all the people currently on the Antarctica cruise for posting amazing photos and videos. We appreciate you taking us with you!

16/11/2022

Want an extra $1,000 to spend on your next sailing? A Black Friday offer from Azamara Cruises will provide passengers with onboard credit when they book a voyage with the line.

01/11/2022

Just announced: 2025 World Voyage on Azamara Onward. Full voyage open for booking on November 10th. No word yet on when individual segments will be available.

31/10/2022

Anybody currently on the ships have any Halloween pictures to share? Food? Activities? Parties?

31/10/2022

Because of so much spam on this page, I have decided to make this group private, with all posts needing to be approved. Thanks for understanding, and I hope this makes the feed less cluttered and focused on Azamara. Holly

16/09/2022

New video from Azamara….

21/02/2022

More news today. Officers are announced for the Onward inaugural sailings.

17/02/2022

“H” is for the Hotel Department. Did you know that the Hotel Director is in charge of more departments and staff than any other officer onboard? Here are some of the current Azamara Hotel Directors. Share some photos of your favorites.

16/02/2022

“G” is for Golf. Did you know that Azamara partners with Perry Golf to provide amazing golf/cruise vacations at courses all over the world? Check out this video for more information.

https://vimeo.com/564662069

Golf Cruising with PerryGolf and Azamara is a true luxury golf & cruise combination. The reputation we've established since 1984 as one of the most innovative…

15/02/2022

“F” is for Flights by Choice Air.
See all the benefits below, especially the pay later and refundable options. Remember, it’s always smart to fly in to the embarkation city at least a day early. (Note: the consumer website is currently unavailable, but your travel agent has access to the booking portal, and you can also call 1-866-829-5010 to make reservations).
Who has used Chiice Air in the past? What was your experience?

14/02/2022

If you haven’t already done so, please join the Azamara A to Z group by the same name. Just click on the “Groups” button above to join. ⬆️
That’s where you can search topics, join discussions and interact with other group members.

14/02/2022

“E” is for Enrichment. On almost every Azamara cruise, enrichment lecturers help guests better understand the area, history and culture of the places they are visiting. I especially enjoyed the lectures by Bill Rickett on the 70th anniversary of D-Day sailing on the Journey. He gave us wonderful accounts of his father’s experience whose tank division paved the way for the troop invasion at Omaha Beach. What enrichment lecturer do you remember?

11/02/2022

“D” is for Destination Immersion, a trademark of Azamara. With more late night departures and overnight stays than any other cruise line, Azamara gives you more time to immerse yourself in the culture, nightlife and spirit of the destinations you are visiting. And they go to all 7 continents! What is your favorite destination? Mine is probably Norway or Italy. Drop some pics in the comments.

10/02/2022

“C” is for Crew. The heart and soul of Azamara, the Crew is one of the main reasons why guests keep returning over and over again, and one of the things that sets azamara apart from the competitors. Please share pictures of some your favorite crew members.

09/02/2022

“B” is for back to back. What’s better than one cruise, 2? Or 3? And did you know that on Azamara, you get credit for back to back sailings? It isn’t automatic though, so be sure you or your travel agent make the request on the Azamara website. Just put “back to back” in their search engine to find the form.

08/02/2022

Azamara A to Z? Let’s start:
A is for Azamazing Evenings. These are specially curated events, held on almost every cruise of 7 days or more, and are complimentary to all guests. Guests are taken to a special venue in one of the ports on their cruise and treated to a private evening that brings them closer to the destination, its culture and its people. Currently, these evenings have been replaced by onboard entertainment, now call Destination Celebrations. However, plans are to bring the original Azamazing Evenings back soon. Do you have any pictures you can share of a favorite Azamazing Evening? These are from Bangkok.

08/02/2022

08/02/2022

‼️FLASH SALE‼️

08/02/2022

As a further step in its break from Royal Caribbean, Azamara will be moving into new corporate digs in Miami next week.

Azamara has moved its global corporate headquarters to Miami’s Coconut Grove neighborhood, according to a press release. The move marks a “new chapter” in...

08/02/2022

Fun fact: Azamara’s 4 vessels were originally ships from Renaissance Cruises, which had numbers for names. Can you match the correct number with each Azamara ship? (Without googling)

08/02/2022