12/10/2015
How to Ace an Interview
We know the interview process can be long, tiring and disheartening at times for both sides. We have so been there at Amore Baby! We felt it was necessary to get to the nitty gritty on how to score a top-notch nanny AND how to score a top-notch family. Here’s what we have gathered on how to ace an interview:
Parents ask….
- about their past jobs, why they left, and anything particular about what they liked about their past experiences.
- Favorite classes in college if applicable, current hobbies, activities and family life (note: it is illegal to ask marital status).
- Ask if they’ve ever dealt with an emergency or accident while at work and how they handled it, how to perform infant CPR and confirm they’re certified.
- Discuss any parenting philosophies you relate with or favor. Are you more educational focused or prefer they have more free time? Do you have a specific routine or schedule you want your nanny to follow or are you looking to your nanny for guidance?
- Are they a “career” nanny? How long do they plan to be a nanny? Do they have any other jobs or commitments?
- If you choose to have “nanny cams”, you legally must inform the nanny if they’re being recorded with audio. A top-notch nanny will not bat an eye!
Parents, nannies understand there’s a high level of competition when it comes to getting a really great job, like you are offering. It’s really important to consider your personal family standards and morals when hiring someone to work in your house. As nannies, this is a very intimate job – it’s no corporate position!
Nannies ask….
- Meaningful questions to get an idea about their parenting style, is there a book they read and connected with? (Pro-tip: you should read it ASAP). In the past, we have brought our favorite parenting books to our interviews as a “gift” to the family and have highlighted our favorite quotes and topics beforehand.
- About any other responsibilities while at work that they’d need help with (laundry, mail, trash, dishes, etc).
- What types of systems have been adopted in the house as a way of communication (Is there a log? Is it by email? Leave notes? In the meantime, consider what are ways you can improve this BY the trial date!)
- About an emergency plan if there was to be a natural disaster and ask where medical supplies are in the house (think no electricity/you cannot drive or the parents are out of town, etc).
- Explain a scenario to the parents about how you would handle a situation (even if they don’t ask this, have a scenario in mind and bring it up on your own).
- Clearly state your philosophy.
Other tips…
Nannies - be an initiator and self-starter. If you notice the family may need some organizational help, come to the trail prepared above and beyond. Are they in need of a log? Come with a log to your trial! Diaper bin full? Empty it. Under the sink is unorganized? Organize it! This will definitely stand out to your future employer and show the many great qualities about you. Come with a list of locations in your city of age-appropriate activities to organize for your charge! Interact with the children if they’re present at the interview. Ask to see the children’s rooms, consider if you like how the house is organized. Are you familiar with the products and systems they use? Let them know. A professional nanny should take the interview process very seriously and assume any sign of unprofessionalism will be evaluated (Physical appearance is a big deal! Nannies should be showered, well-kept, properly dressed, no perfume).
If you are working through an agency, they most likely ask you not to discuss any salary pay or benefits during the first interview and both parties should respect this. It’s best to either save these for later or have an agency be the negotiator. Topics to discuss after the initial hire: hourly or salary pay, overtime, insurance coverage, travel rates, gas compensation, how the employee will be taxed, paid time off, sick and vacation days, the nanny obtaining a credit card and a medical release for each child (3 copies: carry one in the nanny’s wallet, diaper bag and at the house).
Most of all, BOTH SIDES NEED TO BE PATIENT! If there are too many red flags, kindly and respectfully move on. This could be very painful at times but it is SO worth it to find a family who loves and adores you as their nanny. There’s one out there just for you, we promise – we have both found “our” families and the grueling months of unemployment have paid off in every way. Unfamiliar with any topics discussed? Hiring or interviewing soon? Let us know and we have a pep talk waiting for you!