01/05/2022
Private letting guests can purchase a Play Pass and book activities, swimming and restaurant tables, 4 weeks before the day of arrival. For example if the guest is arriving on Fri 20 May, they can book by Fri 22 April. To buy passes, please go to: haven.com/play-pass
For Play Passes a child is 4-15yrs and an adult is 16yrs+. Infants aged 0-3yrs old will not require a Play Pass. Play Passes will need to be purchased for all adults and children registered to arrive.
You can find the Play Pass prices online here.
If your private letting guest wishes to purchase when they get to park, they can do so, and the same price will apply. Play Passes for any duration or arrival dates that do not coincide with a Haven holiday must be purchased on park, subject to availability.
Swimming - Your guests can book up to 14 swim sessions for their break in advance. Booking opens 4 weeks before their arrival date.
Activities - Free activities and the ones the guest needs to pay a little extra for can be booked 4 weeks before their arrival date.
Restaurants - Your guests can either turn up and wait to be seated or they can pre-book a table up to 4 weeks before their arrival date.
Entertainment - Our entertainment venue is first come, first served, so private letting guests will just need to show their Play Passes to watch the entertainment. They can view the full entertainment schedule online - here
Please note, the booking window for swimming sessions, activities and restaurant reservations opens 4 weeks before arrival.
For example, a guest arriving 20 May can book from Friday 22 April.
If Play Passes are purchased after the booking window has opened, we can not guarantee availability for swimming sessions or activities. The guest will not be given a refund if they no longer require the passes.
Terms and conditions:
Play Passes give private letting guests access to our swimming pools, activities and most other leisure and entertainment facilities at the park during your stay, some facilities/activities/venues need to be pre-booked.
If guests do not have a pass with them, they will not be allowed access. Without a Play Pass they will only be able to gain access to the supermarket, restaurants and takeaways. Play Passes do not give access to owners-only facilities.
Some facilities and activities on park do carry an additional charge which is not included in the purchase of your Play Passes.
Play Passes are only valid for the duration purchased.
Play Passes are non-refundable, non-transferable and not for resale.
If the Play Pass is lost the holder will be liable for a full cost replacement.