GMS Training Solutions

09/12/2016

GMS Training Solutions offers organizational training to improve the critical aspects of communication and teamwork. To accomplish this training, we specialize in the use of innovative concepts of gaming, modeling, and simulation which facilitate the acquisition and retention of new knowledge and s...

09/12/2016

Our new and improved website is live. Feel free to check it out.

GMS Training Solutions offers organizational training to improve the critical aspects of communication and teamwork. To accomplish this training, we specialize in the use of innovative concepts of gaming, modeling, and simulation which facilitate the acquisition and retention of new knowledge and s...

28/08/2016

The training is provided by two doctoral prepared professionals who have a wealth of experience in leading and training groups.

Jeff Strickler is a paramedic and Emergency Department registered nurse who now serves as a hospital administrator. He has a doctorate in Health Administration. He is a faculty member at UNC’s Gilling’s School of Global Public Health and in the Tillman School of Business at the University of Mount Olive.

Megan O’Connor is a critical care registered nurse with ample experience in nursing management. She has a doctorate in Nursing Practice.

Dr. Strickler has designed and taught multiple professional development programs. His doctoral work was related to methods for improving and measuring customer satisfaction. Dr. O’Connor’s doctoral work was on the use of gaming and modeling for professional development.

28/08/2016

GMS Training Solutions provides gaming, modeling, and simulations as a platform for organizational development. These solutions will challenge and educate teams to function as a more effective and adaptable team. At this time, GMS Training Solutions has five offerings from which to choose.

1. Friday Night in the ER: This gaming module simulates managing a hospital during a 24 hour period over a Friday night. Groups respond to patient volume as well as unexpected events. The debrief provides skills in system’s thinking and knowledge of Lewin’s Force Field Analysis. Participates walk away from this 4 hour class with understandings related to communication, teamwork, and innovation. (Health care experience is not required).

2. ExperienceChange: This 2 hour online course begins with pre-work and a computer game module that simulates a change management project to promote patient throughput in an Emergency Department. Groups will use steps based on Kotter’s and Cohen’s work on change management to overcome resistance and successfully implement a change project. Post-game debrief will reinforce key concepts. (Health care experience is not required).

3. ExperienceInnovation: This half-day workshop uses a simulated urban development problem to teach skills to promote innovation. It uses the IDEA framework for capturing, evaluating, and implementing new ideas.

4. Group Facilitation: This 4 hour facilitated brainstorming session uses the techniques of appreciative inquiry to allow groups to better understand current status and to build on successes to develop future goals and directions.

5. Experiential Training: This 2 to 4 hour custom designed training simulation is utilized to build team skills related to communication, teamwork, and the handling of crucial conversations with customers and co-workers. Concepts are based on TeamStepps, Crew Resource Management, and evidence based customer service skills.