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On behalf of NCL, Goldrush Getaways is providing the following notice to its members.Dear Valued Guests and Travel Partn...
22/02/2020

On behalf of NCL, Goldrush Getaways is providing the following notice to its members.

Dear Valued Guests and Travel Partners:

Due to growing concerns regarding Coronavirus in Asia, all Norwegian Spirit sailings from April 15, 2020 through December 7, 2020 operating in Asia have been canceled. We sincerely apologize for any inconvenience this causes.

Please be advised that a full refund will be processed automatically to the form of payment provided at the time of booking. As a goodwill gesture, we have arranged for a future cruise credit, worth 10% toward your future cruise, to be issued. This credit will be available within 7 days and can be applied towards any of our currently published sailings if you book a new cruise with Norwegian Cruise Line in the next 45 days. Furthermore, we will cover up to $300 per person for any airfare change fees. Please submit your receipts at www.ncl.com/case-submission.

When you are interested in choosing another sailing, please contact Norwegian Cruise Line at 1-866-234-7350 or by using the agent portal.

For any guests booked outside of the U.S. and Canada, please visit www.ncl.com for local contact information.

We greatly appreciate your understanding and thank you for choosing Norwegian Cruise Line for your upcoming vacation at sea. We look forward to welcoming you aboard.

Sincerely,

Katty Byrd
Norwegian Cruise Line
Vice President, Guest Services
Be sure to check your individual booking for any updates or changes which may have occurred due to recent events.
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