18/06/2021
Some great information about our return to service plans. Platinum and Diamond guests, please read the part about embarkation times.
John Heald
Poster based in the United Kingdom · YestttneeihruSdpoeay nastor m2ic:0rs6ami aslSPMhesud ·
Hello again and good evening from me here in the UK.
Today our Platinum and Diamond guests will start to hear about some modifications to the way they claim some of their VIFP benefits. Guests will receive their communications 16 days prior to sailing but I will share some of the highlights here since I know everyone is eager to get the information. To give you more choice and convenience, and also minimize the number of stateroom deliveries, certain VIFP amenities, will be linked to your Sail and Sign folio. So when you claim your benefit, say the complimentary bottle of water, you will see a credit for the water on your statement.
When you’re ready to get the Chocolate Delight, call room service to schedule delivery and visit our Photo Gallery to claim your Carnival logo gift and your Carnival ship pin.
Also, I want you to know that given our focus on meeting CDC requirements and implementation of new health and safety protocols, we are also making the following adjustments:
· ONLINE CHECK-IN – All guests will be required to complete Online Check-In, which will open 14 days prior to sailing. Platinum and Diamond guests will be given 48 hours advance access to select their preferred Arrival Appointment. So beginning 16 days prior to sailing, you can select your Arrival Appointment. Let me also stress that due to additional embarkation day processes, everyone will have to arrive promptly at their Arrival Appointment. Early arrivals will be turned away and asked to return at their assigned time.
· STATEROOM ACCESS – Due to enhanced cleaning and sanitation, staterooms may not be ready at the time of boarding for the early Arrival Appointments. While our team finishes working on your cabins, you can quickly drop off your luggage before heading to Lido for a bite to eat or complete your e-muster process.
· WATER SHUTTLE PRIORITY – Priority water shuttle debark will be provided subject to local guidance at the destinations we visit, which may change without prior notice. Our team on board will keep you informed of the debarkation plans for each port.
· CASINO – Although we are currently unable to host casino tournaments on board, you will be given US$25 in Casino FunPlay®.
· DEBARK – We will do our best to offer priority debarkation, however, this may not be possible if we have unusually high numbers of Platinum and Diamond guest on board.
I want to thank you for your understanding and support of these changes. Our terrific crew is really looking forward to welcoming all of you back and can’t wait to see you.
Oh and I almost forgot, there is no change the Diamond and Platinum laundry perks. As it is late here I will be back tomorrow to start answering any questions and have a Coffee with John Live video at 7:45am Miami time.
Cheers an goodnight
