27/01/2020
PAL TRAVEL ADVISORY:
Please be advised that effective immediately, passengers of Philippine Airlines with confirmed tickets
to and from Xiamen, Jinjiang, Guangzhou, Shanghai, Beijing, Hong Kong and Macau
issued on or before 24 January 2020 for travel between 24 January until 29 February 2020
may request for rebooking, rerouting or refund with waiver of penalties.
We are carrying out this move to give our passengers with flights to and from China the flexibility to make adjustments in their travel plans.
Here are the guidelines:
1. Rebooking and Rerouting are allowed for travel until 30 June 2020 with penalties waived (note: fare difference and applicable taxes shall apply.)
2. Refunding the cost of tickets is allowed with penalties waived
FOR TICKETS PURCHASED THROUGH TRAVEL AGENCIES: You may contact your travel agent for rebooking/ rerouting / refunding.
FOR TICKETS PURCHASED THROUGH THE PAL WEBSITE, PAL CONTACT CENTER AND PAL TICKET OFFICES: You may contact our hotline (+632) 8855-8888.
Thank you.
