20/06/2023
I traveled with Gilgit Baltistan Tour Planners for a private tour, and unfortunately, I had a terrible experience with them.
During the booking process, they initially promised to provide a Honda BRV vehicle, but at the last moment, they informed me that the BRV was not available. They then forced me to accept an APV instead. Since I had planned this trip well in advance, I reluctantly agreed on the condition that the APV would be in good condition. However, they provided me with the worst vehicle possible.
While refueling the APV in Balakot, the driver spilled 10-12 liters of petrol, putting us in a dangerous situation. The driver reported the incident, but Gilgit Baltistan Tour Planners showed no concern or care. Although the vehicle was temporarily fixed along the way, it malfunctioned five more times during the trip, putting me and my family in difficult situations.
Additionally, the provided meal in Hunza was of extremely poor quality. Only after my protest did they make some improvements.
Furthermore, their website is not functional, and they cannot be found on Google Maps, making it impossible for anyone to view reviews. However, I intend to add them on Google Maps and leave my review there. It is worth noting that their website is also non-functional.