CX Services Ltd

04/10/2024

🌟 We're thrilled to share that our exceptional apprentice Riley has been featured in the Printweek. This move boosts our team and shows our commitment to an inclusive workplace. Let’s drive innovation and success together.

Check out the full story!

Argyll mailing house CX Services has urged printers to consider how they could do more to hire neurodivergent workers after offering a full-time job to an apprentice with Asperger’s Syndrome.

27/09/2024

Our boy Riley made the paper this week. He is one of our own!

29/08/2024

Last Friday, we had an amazing time at the Finding Your Feet “It’s a Knockout” event! 🎉 We got foamed up, covered in muck, and enjoyed every moment—all in support of amputees. It was a day full of laughter, teamwork, and fun, all for an incredible cause. 💪

Thank you so much to everyone who donated—your generosity is truly appreciated. The donation link is below for one final push! 👇

Greg Girard Andy H**e John Lamont

https://www.justgiving.com/page/rosie-herbert-1720085419963?utm_medium=fundraising&utm_content=page%2Frosie-herbert-1720085419963&utm_source=copyLink&utm_campaign=pfp-share

17/07/2024

On the 23rd of August, we are taking part in the Finding Your Feet Amputee Charity “It’s a Knockout!” Featuring a foam pit, Teletubbies challenge, cannon run, huge slides and the wall of doom!

Any donations would be greatly appreciated for this wonderful charity, the donation link is below🤞

Help Rosie Herbert raise money to support Finding Your Feet

13/05/2024

🌟 Discover How to Optimise Charitable Donation Management! 🌟

In the fast-paced world of charity work, managing donations efficiently is crucial. That's where expert call centre support comes in, leading the way in revolutionising donation management processes.

Here's what you'll learn in our latest blog post:

1. Understanding the Role of Call Centres: Acting as the central communication hub, call centres ensure seamless interactions between charities and donors. 📞💼

2. The Critical Importance of Efficiency: Streamlining donation processes is vital for charities to focus on their missions. Prompt and accurate processing boosts donor confidence and support. ⏱️💡

3. Key Functions of Support Services: From donation processing to donor support and retention strategies, a comprehensive suite of services is tailored to support charitable organisations. 🔄📊

4. Benefits of Strategic Partnerships: Enhance donor experiences, streamline operations, and benefit from proven experience, reputation, and operational capacity. 🌟🤝

5. Implementing Best Practices: Learn how to seamlessly integrate support services, define goals, and monitor performance with key indicators. 📈🎯

Ready to transform your charity's donation handling? Partner with us today to boost efficiency, enhance donor satisfaction, and secure a brighter future for your cause.

Contact us now to take the first step towards streamlined donation management and improved donor experiences. Let's make a difference together!🚀

Have a read at our latest blog post-

A Vital Support System In the fast-paced world we live in, managing and processing donations can pose significant challenges for charities. CX Services is leading the charge in transforming how charitable organisations handle donations through expert call center support, tailored specifically to str...

19/04/2024

Hi all,

I would like to share a bit of personal news and announce that I have become a Trustee for Finding Your Feet Amputee Charity. After hearing an amazing talk given by Cor Hutton on how she went through a quadruple amputation (yes that's right quadruple) I knew I wanted to be involved to see how I could use my skills to help with the fantastic work that they do. So watch this space as I pressure all of you to help me with donations, tasks and lots of money raising fun!

27/02/2024

🏆Celebrating Excellence at CX Services Annual Awards Ceremony🏆

This last Saturday, the CX Services family came together to honour outstanding achievements at our Annual Awards Ceremony. It was an evening filled with recognition for the hard work and dedication that define our incredible team.

Amongst the many deserving winners, a few individuals truly stood out for their exceptional contributions. Congratulations to Ewan McIntosh, Shannon MacKenzie, Christine Togwell, and Donna MacFarlane for their remarkable achievements. Your commitment to excellence and passion for what you do make a significant impact on our success.

CX Services takes immense pride in fostering a culture of continuous improvement and recognising the efforts of our talented team members. These individuals embody the values that drive our company's success, and we are privileged to have them as part of our family.

Managing Director, Greg Girard, expressed the company's commitment to reinvesting any profits back into the organisation, with the clear intention of benefiting each and every one of the team. This approach underscores CX Services' dedication to creating an environment where everyone can thrive and share in the rewards of our collective achievements.

At CX Services, we understand that our success is a result of the combined efforts of each team member. The commitment to reinvesting profits back into the company shows a genuine desire to empower and reward the hardworking individuals who contribute to our growth.

As we celebrate our achievements and look forward to the future, we will continue to support each other, collaborate, and strive for excellence in all that we do. Together, we are building a legacy of success, and the Annual Awards Ceremony was a testament to the incredible talent and dedication within CX Services.

15/11/2023

CX Services are now looking for some extra people to help with our Christmas rush! Please see details of the position below and for details on how to apply!

01/06/2023

CX Services has a fantastic opportunity for a Digital Print Apprenticeship based in our busy mailing warehouse at our Dunoon site.

Working with Print Scotland the successful candidate will work towards a Modern Apprenticeship at SCQF level 6.

Training on our Xerox digital printers will be provided along with using various finishing, folding and inserting machines.

There is also an element of mailing and fulfilment work along with stock management and general warehouse duties.

The closing date for applications is Friday 16th June 2023 and all CVs should be emailed to [email protected]

You can also view the job advert on our website under contact us>vacancies tab

01/06/2023

CX Services is now recruiting for a Mailing/Fulfilment Operative. The role will be based in our busy mailing warehouse at our Dunoon site.

The closing date for applications is Friday 16th June 2023 and all CVs should be emailed to [email protected]

You can also view the job advert on our website under contact us>vacancies tab

11/05/2022

We are pleased to announce we have achieved the ISO27001 security standard. Building on our procedures and process for data we are now accredited with this renowned certification.

As ever our partners and clients can feel safe in trusting that we handle their data securely in an reportable and audited way. Check out the full blog post below for more information.

https://www.cxservicesltd.com/news/cx-services-achieves-iso-27001-certification

Our ISO 27001 Certification It's taken a lot of hard work, but CX Services is delighted to announce that we have achieved the renowned ISO 27001 certification! We want to take some time to explain why that's meaningful for our partners and clients. Today, security is an integral element of business....

06/05/2022

As part of our commitment to employees during the current climate and beyond, CX Services is now a Real Living Wage accredited employer.

Check out our blog post below.

https://www.cxservicesltd.com/news/cx-services-has-become-accredited-as-a-living-wage-employer

CX Services has today been accredited as a Living Wage employer. The Living Wage commitment will see everyone working at CX Services receive a minimum hourly wage of £9.90 per hour. This Living Wage rate was announced on Monday 15th November 2021 as part of Living Wage Week. This rate is significan...

07/12/2021

Our latest blog looks at the power of Mosaic Data Profiling. Through demographic profiling, you can gain valuable insight into who your top customers are and use this information to drive your marketing and target those most likely to use your products or services.

https://www.cxservicesltd.com/news/experian-mosaic-data-explained

Every business likes to claim that they know exactly who they are offering their services to, but do they? Well, they certainly want to. Every marketing strategy book starts off with “know your target market” but what does this really mean? It seems fairly straightforward if you sell football ge...

03/11/2021

In our latest blog, we've been having a look into Peak-End theory (the theory that our memories of experiences are created through the peak and end points of the experience) and how this can be used in direct marketing to help customer retention.

https://www.cxservicesltd.com/news/peak-end-theory-what-is-it

We have been delving into the psychological study of Peak-End theory this week and how it can be used to retain existing customers. Peak-End theory states that memories of experiences we have are created through the peak and end points of the experience. It doesn’t really matter to our memories ho...

15/10/2021

In our latest blog post, we focus on the process of Order Fulfilment and how CX Services can help support your growing business.

https://www.cxservicesltd.com/news/order-fulfilment-definition-key-steps

What Is Order Fulfilment? Order fulfilment can mean a lot to a wide range of people and often the term is over complicated or misused entirely. Order fulfilment, put simply, is the process that follows a customer’s order of a product, ensuring that they receive their product and their order is ful...

27/08/2021

CX Services is now recruiting for a Mailing/Fulfilment Operative on a 4 month contract, possibly becoming permanent. The role will be based in our busy mailing warehouse at our Dunoon site.

The closing date for applications is Friday 10th September 2021 and all CVs should be emailed to [email protected]

You can also view the job advert on our website under contact us>vacancies tab

23/08/2021

The devastating events of the fire in the town last week have left a sense of shock and loss that has not only been felt in Dunoon but across the world. Many Facebook groups and posts saw messages of condolence come from far and wide.

As fellow business owners the directors of CX Services wish a quick return to trading for the shops involved. They have provided us with so much over the years.

The sense of community has been exceptionally strong with over £20k raised so far to support the families and businesses that have been affected by this senseless act.

The bravery and sense of duty from the local fire service was also on show as they managed to contain the fire and not let it spread to nearby buildings.

We must continue to protect our community to ensure that we prosper from what it gives to us all.

Greg, Andy, John – CX Services

23/07/2021

Our new website is now live! Please check it out and feel free to let us know what you think.

https://www.cxservicesltd.com/