D&S Global Solutions Recruitment

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D&S Global Solutions Recruitment Since our inception in 1997, D&S has been driving innovation in accounts receivable solutions, constantly shaping and expanding beyond anything previously

Since our inception in 1997, D&S has been driving innovation in accounts receivable solutions, constantly shaping and expanding beyond anything previously conceived to meet clients’ needs. Our one of a kind D&S Off-Site Network team delivers the highest level of expertise in an array of languages with unmatched flexibility, clarity, and courtesy. And, our experience spans over years, countries, an

d companies of all scopes. Our solutions are completely customizable, extend beyond any and all expectations, and stem from experience telling us that credit risk comes from any, if not all, aspects of business. As a result, through our proprietary software, leading-edge technology, and considerable know-how, we work with you to do everything humanly possible to mitigate your credit risk efficiently and effectively, producing an ever-growing set of services we are proud to provide.

31/01/2017

Collections Agent D&S, Ltd -- Work from Home. DUTCH speakers
Required Languages: All applicants must speak both your designated language and English. Essential Duties and Responsibilities will be sent upon request.

Required education:

Associate

Required languages: Dutch

12/01/2017

Collections Agent D&S, Ltd -- Work from Home. Required Languages: All applicants must speak both your designated language and English. Essential Duties and Responsibilities include the following:
Make and receive contacts via telephone, email and chat for assigned accounts
Use advanced call structures and techniques

12/01/2017

Collections Agent D&S, Ltd -- Work from Home. Required Languages: All applicants must speak both your designated language and English. Essential Duties and Responsibilities include the following:

Make and receive contacts via telephone, email and chat for assigned accounts
Use advanced call structures and techniques
Investigate reasons for non-payment/return
Negotiates resolution
Verify return/payment terms, funding sources and process condition
Respond to billing disputes, requests for refunds, tax exemptions and logistics etc
Manages a portfolio of accounts to promote efficiency within standards
Utilize concise notes/updates in corporate/client databases
Research cases to find viable contact sources when information provided is not current
Build business cases to support payment/return/write-off decisions
Track daily metrics and performance to attain required goals
Demonstrate behaviors reflecting our policies
Maintain a positive customer relationship
Exceed standards expressed by the client
Our ideal candidate will possess the following:

Ability to work a flexible schedule
Native or fluent speaker of your designated language and English
Proficiency in MS Word and Excel
Ability to build rapport, ask questions, listen and redirect the conversations
Ability to overcome objections, analyze responses and negotiate resolutions
Work independently and as part of a team to achieve required metrics and standards
Solid time management skills
Knowledge in customer service, accounts receivable, invoicing, collections and/or finance
Ability to adapt to new business opportunities, challenges and client demands
Excellent verbal and written communication skills
Ability to learn and grow with our organization
D&S, Ltd offers:

The flexibility to work remotely
Full training & support
Medical, dental, vision, 401k for full time employees
Paid vacation, holidays and sick time for full time employees
Competitive compensation packages
Opportunity for advancement
Job Type: Full-time

Required education:

Associate
Required languages:

German
Polish
Swedish
Norwegian
Danish

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