05/03/2020
UPDATE- BA’s change rule waiver
This has now been extended until the end of the March, for travel up until 12 months after the original travel date .
Unusually it also now permits a change of routing, subject to any fare difference.
Once again it only covers booking made on or after 03 March and there is no waiver to the refund rule.
Most over airlines also now have the same style of waiver in place, although the details vary.
Many airlines are cancelling and consolidating services due to the downturn in business. If your flight is cancelled and you are automatically rebooked, then you are entitled to a refund, this is irrespective of when you booked them. It is normally taken up due to the convenience element, but can be a useful way out if you have a non-refundable ticket and don’t want to travel.
There is no way to manipulate the system for this, but we are finding this scenario appearing on a number of bookings this week. We will discuss this with you on an individual basis should we be advised of a schedule change.
UPDATE-They are now all at it- Westjet, Air New Zealand, Saudia, Emirates and Singapore Airlines now have a change waiver in place.
UPDATE- SAS, Lufthansa, Swiss, Eurowings Brussels Airlines, United, Delta, American, Alaska are all offering the same type of waiver, although, some details naturally differ. Lufthansa Group are especially lenient, as it will apply to pre-existing bookings.
To encourage bookings and give you some flexibility in these uncertain times. Virgin has followed BA's lead in offering a waiver for the change rules for new bookings between 04 and 31 March, with travel up to 30 Sep 20.
Most discount fares do not permit changes or charge a fee, these element are presently waived. If the new date has higher price then you would have to pay the difference. Like BA, the refund rules have also NOT been waived. We are able to make and hold provisional bookings for at least 72 hours before tickets need to be issued, giving you more flexibility on top of this.