06/10/2022
Goibibo MakeMyTrip
Pathetic experience with goIbibo(merged with MakeMyTrip). I will never again book anything with goIbibo or MakeMyTrip and would not recommend it to anyone. I didn't get the preferred hotel even after booking long before. The alternative hotel is far away from preferred location. I had to spend extra money during travel to main location and also faced lot of difficulties because in rush time cars were also not available. Supposed to get complementary breakfast but in that alternative hotel I didn't receive that. The hotel owner was also saying that they also didn't receive any booking amount from GoIbibo even though I fully paid the amount to GoIbibo long before. The rooms are showing costlier in GoIbibo which are actually much cheaper if anyone book directly with hotel. So, pls don't use their service and book directly using hotel website or contacts. The hotel owner and manager were very kind and helpful but everyone may not be lucky like us and can face issues after reaching hotel. The hotel owner also suggested us to book directly with hotels from next time onwards and not through GoIbibo or MakeMyTrip.
