08/12/2023
Copy of the terms and conditions please read before you book.
Welcome to 4 elms terms and conditions
It is your responsibility to read through the terms and conditions of our holiday home 4 elms if you are happy you will need to accept the terms and conditions before booking takes place and we will be delighted to welcome you to our lovely holiday home so you too can make great memories with your family as we have.
1) cancellations and refund policy
If for whatever reason you need to cancle your holiday with us please let me know as soon as you can due to cancellations you will lose your deposit if I can manage to rebook the holiday with other guests I will return what I managed to re sale it for minus £25 for change of names and admin fee.
Any monies owed will be transfered back to you as soon as your holiday is resold an email will be sent to you with how much the refund is and when it took place .so please inform me as soon as you can to have a better chance of receiving your money back but this cannot be guaranteed it's on the basis of resaleing the holiday
2) when you enter the holiday home please check it over thoroughly if there is something broken or missing or you are not happy with the clean please take photos/videos straightaway and mesage me straightaway so I can sort the issue out no refund or compensation will be given if I haven't been told on your arrival.also if something happens on park that is out of my control unfortunately I will not beable to compensate that either
3)your holiday home is not covered for accident injury or cancellation please seek your own travel insurence
4) loss of keys will result in all deposit being lost as I will have to change the locks to insure the safety of the holiday home and our guests
5) on your departure of the caravan we ask you to leave it how you found it dishes cleaned and put away rubbish in the bins which are located on the opposite side of the road to the right of the caravan .if you have accidently broken something please leave it on the side for us to see.please respect the holiday home at all times for comfert of ourselves and out other guests.faliure to do so will result at losing your deposit.
6)please respect our neibours and and other neibouring caravans as we do have a neibour who lives on site.
7) The rules for devoncliffs can be found on the haven devon cliffs website please feel free to look any of our holiday home rules or haven rules are broken you will be asked to leave no refund given.
if your happy to go ahead with your booking please send email to
[email protected]
Must contain the following
Name ,address,main mobile number,date of arrival ,the registration number of the car or cars you wish to bring and the message
I AGREE TO THE TERMS AND CONDITIONS OF 4 ELMS AND WOULD LIKE TO BOOK ON THIS BASIS
with your name
We look forward to welcoming you to our devon cliffs home and hope you make some great memories with your family as we do .we hope you love it as much as us
Thanks kerri
