Age-Friendly Business

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Age-Friendly Business

Age-Friendly Business helps professionals and businesses learn how to offer a more age-relevant experience for their age 50+ clients
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18/01/2025

Did you know? Maturing customers will drive more than half of retail spending in 2025

agefriendlybusiness.com

14/01/2025

Mature consumers in 2025 prioritize businesses that are knowledgeable about their needs—78% say they notice when companies care…

08/01/2025

Did You Know:
By 2026, businesses that fail to prioritize older adults risk missing out on one of the most loyal and influential customer bases.

Seek out Certified Professional Consultants on Aging.

Find one near you at agefriendlybusiness.com

06/01/2025

03/01/2025

With nearly 72 million boomers in the U.S. in 2025, OUR preferences are shaping the marketplace like never before.

Look for a business who has Certified Professional Consultants on Aging through AFB when choosing to do business with someone this new year.

01/01/2025

30/12/2024

In 2025, the 50+ demographic will continue to lead in travel, healthcare, and luxury spending. Seek out businesses that prioritize your care.
Look for a business who has Certified Professional Consultants on Aging through AFB when choosing to do business with someone this new year.

27/12/2024

✨ As We Wrap Up 2024, Let’s Look Ahead Together ✨

The holiday season is a time for reflection and planning for the year ahead. As we head into 2025, it’s the perfect moment to consider how your business can better connect with and serve maturing customers.

🌟 Why not start the year with a commitment to excellence? Becoming a Certified Professional Consultant on Aging (CPCA) through Age Friendly Business equips you with the skills to provide exceptional care, respect, and service to this growing and loyal customer base.

Let’s make 2025 a year of growth, understanding, and stronger connections. Your customers—and your business—deserve it.

💡 Learn more about CPCA certification at agefriendlybusiness.com

25/12/2024

🎄 Merry Christmas from Age Friendly Business! 🎁

Wishing you a season filled with joy, love, and the warmth of togetherness. May your holidays be bright and your hearts full. Thank you for being part of our journey to create a more caring and age-friendly world.

✨ Here's to celebrating the magic of Christmas with kindness and gratitude!

24/12/2024

The Gift of Life – A Season of Saving Lives
The holiday season shines with moments of joy and connection, but imagine the difference we could make if our giving extended beyond wrapped packages to something even more profound: the gift of life...read more:
https://agefriendlybusiness.com/the-gift-of-life-a-season-of-saving-lives/

20/12/2024

18/12/2024

You Deserve Respect
🌼 You’ve earned respect, not just as a customer but as a person. Work with businesses that prioritize your needs through CPCA certification. They’re trained to serve you better!

agefriendlybusiness.com

16/12/2024

14/12/2024

A Commitment to Excellence
🥇 Businesses with CPCA-certified staff demonstrate a commitment to excellence in serving maturing adults. Their specialized training allows them to offer the highest level of care and respect. Choose Age Friendly Business certified professionals for unparalleled service.

agefriendlybusiness.com

12/12/2024

11/12/2024

How to save money — and reduce waste — this holiday season

11/12/2024

A new AARP survey finds adults don’t think their homes and communities will be able to support them as they get older

11/12/2024

Thoughtful Solutions for Maturing Adults
🧠 Certified Professional Consultants on Aging are trained to think ahead, offering thoughtful, proactive solutions that improve your experience. Work with businesses that prioritize your well-being through careful planning and service excellence. agefriendlybusiness.com

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Your Happiness, Their Goal 😊 CPCA-certified businesses put your happiness at the heart of everything they do. Experience customer care that truly understands you. #CustomerHappiness #CertifiedCare #customerserviceexcellence #longevityeconomy #FinancialEducation #ContinuingEducation #ProfessionalDevelopment #businessgrowth

ELEVATE YOUR BUSINESS 📚 Empower your staff with the skills they need to succeed. CPCA certification from Age Friendly Business provides actionable insights into the maturing market. Start your journey in 2025! #ProfessionalGrowth #CertifiedExperts #RespectAndService #agefriendlybusiness #matureadults #AgingPopulation #longevityeconomy #customerserviceexcellence #boomersandseniors

Train Your Team for Success 💼 Certified Professional Consultants on Aging are changing the game in customer care. Train your staff to connect with and serve older adults with respect and expertise. Let’s make 2025 your year of success! #TeamTraining #CPCA #RespectAndService #agefriendlybusiness #matureadults #AgingPopulation #longevityeconomy #customerserviceexcellence #boomersandseniors

Stand Out in a Competitive Market – B2C VIDEO 📈 Gain a competitive edge in your industry by earning your CPCA certification. Showcase your dedication to understanding and meeting the needs of maturing customers. Elevate your business in 2025! #CertifiedExcellence #businessgrowth #professionalskills #ContinuingEducation #AgeFriendlyBusiness #longevityeconomy #FinancialEducation #boomersandseniors agefriendlybusiness.com

Enhance Your Skills, Elevate Your Service 🌟 Start 2025 with a commitment to excellence! Become a Certified Professional Consultant on Aging (CPCA) and equip your business with the tools to serve maturing customers effectively. Boost your team’s skills and customer satisfaction today. agefriendlybusiness.com #agefriendlybusiness #AgingPopulation #professionalskills #ProfessionalDevelopment #ContinuingEducation #longevityeconomy #customerserviceexcellence

CPCA certification from Age Friendly Business demonstrates your commitment to providing the best service possible to maturing adults. Elevate your customer care and set your business apart with specialized training from Age Friendly Business. #FutureFocused #CertifiedProfessionals agefriendlybusiness.com #CustomerCare #AgeFriendlyBusiness #CustomerSatisfaction #matureadults #AgingPopulation

Provide Thoughtful Solutions to Your Customers 🧠 CPCA-certified businesses offer thoughtful, proactive solutions that cater to the unique needs of maturing customers. Enhance your team’s ability to provide high-quality service by investing in CPCA certification. #ThoughtfulSolutions #CertifiedCare agefriendlybusiness.com #InsightfulService agefriendlybusiness.com

Future-Proof Your Customer Service 🚀 As a CPCA-certified business, you’ll be prepared to meet the evolving needs of maturing customers. Your certification shows that you are committed to serving them now and in the future. #futurefocused #certifiedprofessionals #agefriendlybusiness #agingpopulation #ProfessionalDevelopment agefriendlybusiness.com

Offer Insightful Service to Maturing Adults 🔍 CPCA certification equips your team to provide insightful, considerate service to maturing adults. This will improve customer satisfaction and create stronger, long-lasting relationships. #InsightfulService #CertifiedCare #CustomerCare #AgeFriendlyBusiness #CustomerSatisfaction #matureadults #AgingPopulation #professionalskills #ProfessionalDevelopment #longevityeconomy agefriendlybusiness.com

Prioritize Your Customers’ Well-Being 🌼 CPCA certification ensures that your business is committed to prioritizing the well-being of maturing customers. Through training, your team will learn how to meet their needs with respect, care, and professionalism. Invest in certification today! #CustomerWellBeing #certifiedprofessional #businessgrowth #ProfessionalDevelopment #AgeFriendlyBusiness #FinancialEducation #customerserviceexcellence #professionalskills agefriendlybusiness.com

Set a New Standard for Customer Care 🌟 CPCA certification helps your business set a new standard for customer care, especially when serving maturing adults. Your team will gain insights into their unique needs, allowing you to provide thoughtful, attentive service every time. #CustomerCare #CertifiedExcellence #CustomerSatisfaction #RespectAndService #agefriendlybusiness #AgingPopulation #ProfessionalDevelopment agefriendlybusiness.com

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About Us

We Believe…..

that people of all ages deserve a place in our communities and our businesses where they are welcomed, acknowledged, safe, and respected, and when that happens, everybody wins!

We Have a Vision…..

of a world that is age-friendly, and values the contributions of all persons.

Our Mission…..

is to help business, professionals, organizations and services elevate the quality of the customer experience for the age 50+, and to recognize and celebrate those who cared enough to learn more and serve better.

How We Do It…..

Inspired by the World Health Organization (WHO) endorsed “Age-Friendly City” initiative, Age-Friendly Business® is committed to building upon this noble foundation by inviting businesses to learn how to provide a more respectful and age-relevant customer experience for the age 50+.

Since 2003, we have been helping professionals, businesses, and organizations learn about the evolving needs of the Boomer and Senior members of our communities. When the businesses and professionals care enough to learn more and serve better, we give them the ‘Age-Friendly’ stamp of approval and celebrate and showcase them in their own community. This is what we do, this is all we do, and we do it well!

Because of our exclusive focus on elevating the quality of service to the age 50+, we are often sought out by the media to comment on how the changing profiles of our communities demand a new response from the businesses and professionals serving them. Our programs and support services ensure that professionals and businesses have the knowledge and tools to provide a relevant, respectful and appropriate client experience for the age 50+ market, and with our designation, certifications, and promotional materials, are distinguished within their own communities.

For businesses, we offer Membership in the Age-Friendly Business® Alliance program. In order for a business to become a Member in the Alliance, all staff working with the public must complete an online and dynamic 2 hour interactive online Foundation Course, and the business must agree to abide by the Age-Friendly Business® Code of Service. This course introduces some of the age-related changes experienced by the 50+ market and offers realistic recommendations that can be implemented the very next day. For more information about this Alliance, contact [email protected].

For individual professionals, we offer the Certified Professional Consultant on Aging (CPCA)® designation course. This course includes a robust 24 module curriculum, addressing the health, social, legal. and financial aspects of aging. Professionals must complete successfully each module in the selected curriculum, and agree to abide by the Code of Professional Responsibility. For more information about this designation, go to www.CPCACanada.com. Meet Our Founder: Rhonda_Latreille_bio

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About Us

We Believe…..

We Have a Vision…..

Our Mission…..

How We Do It…..