03/08/2021
Job Details
Full-time · $20 - $22 / hour
Temporarily remote (COVID-19)
Business located at 800 E Main St, Belleville, IL 62220-3944, United States
Posted 4 days ago
Job Description
Looking for experienced Appliance Repair Techs diagnose appliances, possibly virtually from home.
An increasing demand for our services continues to drive the continuous expanse to our team. Our work will require a high level understanding of diagnosing and repairing residential appliances. Qualified applicants must have a strong command fixing washers, dryers, refrigerators, ovens, cook-tops, microwaves and dishwashers. Experience repairing sealed systems is required, compensation will be commensurate with abilities.
What the job does NOT entail:
-Scheduling calls
-In-house sales pitches
Come grow with us - Start A.S.A.P.
Job Type: Full-time
8 hour shift
Monday to Friday
Education:
High school or equivalent (Preferred)
Experience:
Customer Service: 1 year (Preferred)
appliance repair: 5 years (Required)
License/Certification:
Driver's License in good standing (Preferred)
s an Appliance Repair Technicianin St. Louis, MO, you will complete in-home service calls for household appliances such as washer machines, dryers, refrigerators, stoves, microwaves, dishwashers, garbage disposals, etc. Educate and assist customers in choosing the best options. Maintain a clean, organized job site and a well inventoried truck. Work alongside customer experience coordinators and dispatchers to ensure overall success of the service call.
𝗗𝗲𝘀𝗶𝗿𝗲𝗱 𝗦𝗸𝗶𝗹𝗹𝘀 𝗮𝗻𝗱 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲:
• Minimum of 2 years’ experience in appliance repair
• Ability to communicate with customers in a clear, confident manner throughout the entire service so that they are aware what is going on inside their home/business.
• Ability to adjust your communications to provide the best customer experience possible.
• Ability to create detailed job notes in the customer’s account for future reference.
• Ability to both teach and learn by sharing thoughts/experiences with your coworkers in meetings and in one-to-one interactions.
• Willingness to try new ideas and recommend process improvements to your manager with the objective of improving efficiency/effectivene
• Frequent communication with dispatchers so that they know the status of each job for scheduling purposes.
• The ability to maintain a clean and organized workspace both in a customer’s property and your company vehicle.
• The ability to work safely and the motivation to help ensure that those you work with are working in a safe manner.
𝗕𝗲𝗻𝗲𝗳𝗶𝘁𝘀:
• Competitive Hourly Compensation
• Company Provided Truck/Van
• Generous Paid Vacation
• 8 Paid holidays
• Bonus Programs
• Paid Training
• Tool Replacement Policy
• Company Events
𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀:
To adequately perform the duties of this job the employee is regularly and routinely required to sit; stand, squat, kneel, walk, stoop, use hands to finger, handle controls; hear, and talk. The employee frequently is required to reach with hands and arms. The employee must be able to climb ladders, work in hot and cold environments, and work in small crawl spaces. The employee must regularly lift and/or move 80lbs and up. Specific vision abilities required by this job include close vision and the ability to adjust focus.
The work environment can vary depending on the season and scope of work - employees are required to work outdoors throughout the seasons. The work environment will subject employees to continual interruptions and changing priorities. Effective, consistent, and constant communication with customers, vendors, co-workers, and others is required.
