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Our Story
Who is Airlite Int’l Travel & Tours?
Airlite Int’l Travel & Tours (Journey Around The World) has been in the travel business for more than 8 years. We are a full service travel company that provides travel experience that is worth the money with worthy activities that would eventually result to repeat sales from customers.
There are so many travel agencies in the Philippines, what makes Airlite Travel differ from others?
Literally, almost all travel agencies can provide the same products and same services but will differ on how they could be able to deliver it. Providing good service has always been the words around travel industry. But unforgettable service matters! Trust, integrity, honesty, customer satisfaction and credibility are important value to us. The numbers of referrals and 98% repeat customers make us differ from others.
What is Airlite Travel’s specializations?
We specialize in every service we provide. Even from visa assistance(TRAVEL VISA SPECIALIST) up to handling big groups. We always make sure that we give our 101% service to any thing we do for our clients.
Do you handle Corporate Groups and Incentive Tours?
75% of our sales yearly are from group bookings. Every year the number of groups we handle increases tremendously due to positive feedbacks and word of mouth. We also provide our group a complimentary “thank you” video from their trip which makes them appreciate our after sales service. Friendship and good relationship with our clients are very important to us.
How do you become competitive in terms of rates from other agency and online?
Our company deals ONLY with reliable tour operators locally and abroad to provide clients satisfying service. Dealing with several operator options is a must, to provide competitive and affordable rates.
What are the key factors of your Management and Travel Consultants?
The company has been established by Ms. Landy S. Melo as the President and the General Manager. She has taken a training course entitled “Travel Agency Management Course for Entrepreneurs” , an accredited training program by the Department of Tourism (DOT) and “Managing a Travel Business Course” through IATA at University of Geneva in Switzerland to ensure the proper operations and management of the business.
Ms. Melo together with the Sales & Marketing Manager - Jury Repaldo, Account Manager - Gen Costa and their Travel Consultants are well travelled. Making sure that all destinations we are offering are first-hand experience.
