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ATC Travel Management Simple Solutions for Complex Travel Needs. Discover what ATC Travel Management can do for you. Call (800) 458-9383

ATC offers multiple solutions for complex travel needs. We have the technology, expertise, and flexibility in our programs to custom design a complete travel management or meetings program for your association or company.

23/09/2017

Customer Raves!

I hope this email finds you well! I wanted to let you know that Annice was SO awesome last week. My flight from Chicago to NYC was canceled, and she very quickly was able to get me rescheduled on another airline so I could make it in time for an . She was also able to get SW to refund the ticket (which I know can be tricky!) and was so pleasant to work with. I can’t tell you how much I appreciated her help, patience, and kindness.

Thank you!
Nicci at ACADEMY at eatright.org

ASAE2017!
13/08/2017

ASAE2017!

12/07/2017

Customer Raves!
With much pleasure I would like to share with you my utmost satisfaction from the professional service I have received from Jo Ross, the International Travel Consultant at ATC Travel Management. During my interaction with her regarding travel reservations for the upcoming House of Delegates Meeting in Chicago I had full satisfaction from the manner in which she handled the reservation.
Circumstances caused the original travel reservations to have to be changed and adapted which was complex. She was patient, understanding, resourceful and responded timely.
It was a pleasure to communicate with her.
Service with a smile fits her beautifully.
Naomi - Academy of Nutrition and Dietetics

23/06/2017

CUSTOMER RAVES:
"Thank you so very much for all of your time and efforts in taking care of our other traveler over the weekend. You were absolutely amazing." Trina - ASHA

So proud of ASAE for taking huge risks and leading our industry! - with Heather Scherer Smith Cheryl Kleinert Amy Philli...
24/05/2017

So proud of ASAE for taking huge risks and leading our industry! - with Heather Scherer Smith Cheryl Kleinert Amy Phillips Jeff Hewitt

Jo Ross, ATC International Travel Consultant, donned her Scottish regalia and recited the Poetry of The Scottish Nationa...
08/05/2017

Jo Ross, ATC International Travel Consultant, donned her Scottish regalia and recited the Poetry of The Scottish National Poet - Robert Burns at the Fundraising Event for Fort Worth's Imagination Celebration.

FWIC a non-profit dedicated to keeping ART in Fort Worth ISD's schools.

14/04/2017

Customer Raves!

1. I wanted to just give kudos to your team so far. Mike, Jaime, Stacey and Aaron are 4 that I work with a lot and are absolutely amazing. The customer service we have had this year compared to previous years is exceeding my expectations. Jaime in particular has been amazing and my go to person!
2. I was telling my directors about our improvements in online bookings in just a few short months!
- Jill Z. (AAN)

04/04/2017

Deem Launches new user interface on April 21, 2017!

Meet Deem’s new User Interface.

Built to remove friction, intuitive and robust - a predictive solution that provides pre-emptive assistance and only the best, compliant choices.

Key features include:
• Customized and intuitive user experience
• Redesigned homepage
• Branded Fares
• Critical information is now easily discovered - travelers will see the items they need, when they need them
• Travelers can book a trip with fewer clicks and less time
• Customized and compliant choices increase adoption and traveler experience
• Dynamic messaging increases hotel attachment rates
• And more

See the new platform in action - watch the product highlights video.
https://deematworkenter.atlassian.net/wiki/spaces/EN/pages/60440800/New+UI+Video

Can’t wait to get started?

When you sign into the Deem dashboard on April 21, 2017 you will see and experience the new platform. No need to do anything different - the URL, password and profile setup is exactly the same. Simply log-in.

Wonderful evening with our dear friends and long term partners!
24/02/2017

Wonderful evening with our dear friends and long term partners!

08/02/2017

Compliment of the day

Jaime,

You are wonderful to work with and so patient! You always have the customers best interest in mind and you get things done so efficiently. Thank you for all of your assistance on getting my ticket/flights booked today. I so appreciate it. ATC is lucky to have you and ASAE is lucky to be able to work with you!

Pam Troop, ASAE

Our last year at ASAE's Springtime. Excited to see what ASAE has in store for us in 2017! Come see us at booth 1222!
28/04/2016

Our last year at ASAE's Springtime. Excited to see what ASAE has in store for us in 2017! Come see us at booth 1222!

ATC supporting the Believe in Tomorrow Children's Foundation 6K
23/04/2016

ATC supporting the Believe in Tomorrow Children's Foundation 6K

Great afternoon with our client and friend, Sonya Roth of the National Fallen Fire Fighters Association
29/02/2016

Great afternoon with our client and friend, Sonya Roth of the National Fallen Fire Fighters Association

Wonderful night out catching up with LisaPowell of the American Pilots Association!
15/10/2015

Wonderful night out catching up with LisaPowell of the American Pilots Association!

10/09/2015

PRESS RELEASE:
The Meetings Industry Fund Launched to
Help People in Need in the Meetings Industry

Initial fundraising campaign goal is to raise $100,000 in 100 Days

WASHINGTON, DC, September 9, 2015 – Recognizing a need to help people in crisis in the meetings industry, several prominent meetings industry leaders have launched The Meetings Industry Fund, a new 501(c)(3) foundation.
The mission of the Fund is to provide financial assistance during times of crisis to individuals who are directly involved in the planning, ex*****on, delivery and support of meetings. For example, if a meeting professional out of work and suddenly faces a medical emergency, The Meetings Industry Fund can be there to help.
Chuck Fazio, who created the Fund, says, “I am personally thrilled that after years of being a vision in my brain, the Fund has come to fruition and is now here to help people in an industry that was there for me several years ago when I really needed the help. There are so many generous people in this industry who care about each other that I know this will succeed. The feedback and support we have received so far has been amazing.”
In addition to Fazio, Fund board members include David Peckinpaugh, president of Maritz Travel Company; Susan Sarfati, CAE, CEO of High Performance Strategies; Heather Burkee-Scherer, president of ATC Travel Management; and Neal Couture, director of government procurement law and business programs at the George Washington University Law School.
"Our industry is made up of amazing people and organizations that do fantastic work on behalf of our industry,” Peckinpaugh explains. “The one gap we noticed was for an organized effort to help out individuals in crisis, and The Meetings Industry Fund is all about them. We know our industry will pitch in to help our colleagues who have short-term financial needs.”

Sarfati answers the question of whether the Fund will achieve its $100,000 fundraising goal with an emphatic “Yes we can! We can support our friends and colleagues in the meetings industry when they need us the most. Our community can give generously to support The Meetings Industry Fund. It's about helping each other and it doesn't get much better than that.”
Scherer adds, “I have witnessed first-hand the kindness and generosity of industry friends to each other in times of crisis. Through a collaborative effort, we hope to provide an even greater level of support to our friends in need.”

The Fund launched a “$100,000 in 100 Days” initial fundraising campaign, and Stephanie Pace Brown, executive director of ExploreAsheville, made the first donation of $500 to the Fund on September 9, 2015. “The bottom line is in life ‘stuff’ happens – both good and bad – and we want to be there for each other when the going gets tough,” Fazio says. “Our 100-day initial fundraising campaign deadline is December 15. Let’s all step up and make this happen!” The Fund website at www.themeetingsindustryfund.org has details on how to donate, how to apply for assistance, the people behind the Fund, and frequently asked questions.

Love it when clients become friends - 14 years and counting! Fabulous night in Atlanta with Ron Olejko.
12/07/2015

Love it when clients become friends - 14 years and counting! Fabulous night in Atlanta with Ron Olejko.

10/07/2015

Customer raves:
I’m headed to the Florida Rheumatology Meeting tomorrow or I would pop in. I know I’ve already shared by feedback but I wanted to frame it around how frequently I use their services. Since January of this year I’ve booked 12 flights through ATC and anticipate at least 8 more trips not including ASM. Their process is easy and reliable. Any issues have been user error!

Jamie specifically does a great job when I need to call versus the online option that I usually use. She’s helped my navigate everything from duplicate tickets and cancelled flights to getting the best use out of unused tickets.

Thanks, Starla (ACR)

20/05/2015

Customer Raves:

And this is why we LOVE ATC, Cheryl and Jaime and the rest of the team! Customer service all the way! THANK YOU

Pamela Troop - ASAE

20/05/2015

Customer Raves:
Cheryl,
You’re more amazing than Pam said you are! Thank you so much for your assistance. If it’s an issue with the flight, please let me know and I can see what alternatives there are. I really appreciate your quick response and assistance!

- ASAE

10k Supporting local schools
17/05/2015

10k Supporting local schools

08/05/2015

And a second shout-out to ATC Travel! I appreciate their staff going above and beyond to talk with American and U.S. airways to make sure my itinerary home was not impacted by yesterday's revisions. Thanks Heather and Jaime Leonard & Cheryl Kleinart who were especially helpful on this!
Greg Malia, ASAE

07/05/2015

Huge shout out to Heather Burkee Scherer's after hour team at ATC Travel. Looks like I'll make it to Albuquerque tonight! (And hopefully back home tomorrow night.)

Greg Malia, ASAE

We just had the first official board meeting of The Meetings Industry Fund which included David Peckinpaugh, Susan Sarfa...
06/05/2015

We just had the first official board meeting of The Meetings Industry Fund which included David Peckinpaugh, Susan Sarfati, Heather Burkee Scherer, Neal Couture and Chuck Fazio. That meeting now makes TheFund alive and operating. We have created a list of 100 individuals to whom we we will direct our initial fundraising goal of $100,000. Much more to do of course. but we are well on our way to helping Meetings Industry people in crisis.

Running with over 10,000 others affected by brain cancer and for us, the co-founder of ATC, Ken Scherer
05/05/2015

Running with over 10,000 others affected by brain cancer and for us, the co-founder of ATC, Ken Scherer

If you are attending ASAE's Springtime Show, come see us in booth 923. ❤️ Our Association partners!
09/04/2015

If you are attending ASAE's Springtime Show, come see us in booth 923. ❤️ Our Association partners!

07/03/2015

RAVES FOR ATC!
I just wanted to acknowledge one of your team members…Jo Ross.

Over the last couple of weeks I’ve had to make changes to travel arrangements due to the crazy weather we’ve been having. As a result I have dealt with Jo via phone and she has been amazing! Not only is she pleasant and thoroughly enjoyable on the phone she has gone the extra mile in dealing with the airlines, securing seat assignments, etc. This is especially true when dealing with AA and US Air since it is very clear they have several glitches in their systems as they continue to integrate. One thing to point out is that every time she has said she will follow up/and or confirm something she has done so…either via email or a phone call.

Unfortunately this kind of customer service is a little unexpected in today’s automated service environment, and I could let it go without recognizing it. Jo is a true asset to ATC.

-ASAE and The Center traveler

ATC has donated 1 United Airline certificate to the online auction for Labrador Harbor, a 501(c)3 dedicated to helping d...
24/11/2014

ATC has donated 1 United Airline certificate to the online auction for Labrador Harbor, a 501(c)3 dedicated to helping dogs in need. Visit the auction site to bid on the certificate and some of the other hot items available. The auction is open through Nov 30th. http://www.webidz.com/shop.php?user_id=49576

Labrador Harbor Mission Statement - � To provide charitable funds to private citizens or non-profit rescue organizations that directly benefit the immediate physical well-being of Labrador Retrievers. These funds will help finance costs for medical intervention, surgery, after-care, hospitalization,…

Check out the kudos for Jo Ross, ATC's Internatioanl Specialist!2014 International Union of Forest Research Organization...
06/11/2014

Check out the kudos for Jo Ross, ATC's Internatioanl Specialist!

2014 International Union of Forest Research Organizations World Congress THANK YOU LETTER

On behalf of the 2014 World Congress Organizing Committee and leaders of the International Union of Forest Research Organizations, please accept this letter of gratitude. The Congress was a tremendous success thanks to people like you.
Over 2500 delegates from nearly 100 countries attended the Congress, complemented by the 1300 additional delegates attending the Society of American Foresters and Canadian Institute of Forestry’s General Meeting and Convention. Our team keeps hearing from attendees, IUFRO leaders, and partners about how much they learned in the technical sessions and on the tours; how many networking opportunities they had; and, how they have found new research collaboration opportunities as a result of the Congress. To those who attended, it was a memorable event and one they will treasure for years to come.
You played an important role in creating those memories. I want to specifically thank you for providing 2014 IUFRO World Congress-sponsored delegate travel management and onsite travel troubleshooting.

Dr. Richard Guldin
www.iufro2014.com
Chair, Congress Organizing Committee

The scientific program is now available. Click the link below to find your presentation time and presenter instructions. A customizable personal scheduler and program app are being developed – stay tuned!

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