Eagle Creek Customer Service

22/07/2019

Due to some powerful storms over the weekend, Eagle Creek Customer Service is without phone support. We will let you know when the issue has been fixed. In the mean time, please e-mail us at [email protected] or use our Live Chat feature on EagleCreek.com.

29/01/2019

Due to dangerously cold weather, Eagle Creek Customer Service will be closed on Wednesday, 1/30, for the safety of our employees. We will resume normal business operations on Thursday, 1/31. We do apologize for any inconvenience.

28/01/2019

Due to inclement weather, Eagle Creek Customer Service will be closing at 2:00pm CST/12:00pm PST. If you need help, please e-mail us at [email protected]. We will be sure to get back to you as soon as we can. We do apologize for any inconvenience.

18/06/2018

***UPDATE***

The building issues are more extensive than previously thought. Customer service will be closed tomorrow, Tuesday, 6/19, as well. We do apologize for this inconvenience. Please e-mail us at [email protected], and we will get back to you as soon as possible.

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Due to building issues, customer service will be unavailable today. We are expecting to be up and running tomorrow. We will keep you posted. We do apologize for the inconvenience. If you have questions, please e-mail us at [email protected]. We'll be sure to get back to you as soon as we can.

09/06/2018

EagleCreek.com is temporarily unable to take orders. Please call 844-496-0404 to place an order or e-mail us at [email protected]. Or, check us out on eBags.com. We are sorry for the inconvenience!

12/08/2016

It's that time of the year where school is about to get back up and running! If you have any questions about any Eagle Creek backpacks, we have you covered with answers.

26/07/2016

BuzzFeed certainly knows what's up.

How to pack, fly, and explore like a PRO.

22/07/2016

We hope everyone is enjoying the new website. We've made it a more user friendly experience. Naturally, we're still working out some kinks, but the site is functional. If you have questions about our products or the sites, call us at 844-496-0404 (M-F 7:00am-5:00pm PST) or e-mail us at [email protected]

01/07/2016

Orders placed today may be delayed in getting shipped out. We are closed on Monday for the 4th of July Holiday. Orders placed today may not be processed or shipped out until Tuesday, July 5th. If you have any questions, in the meantime, we are open 7:00am-5:00pm PST on phones. You can also e-mail us at [email protected], or reach out to us on Facebook & Twitter ().

All of Eagle Creek will be closed on the 4th.

27/05/2016

Orders placed today may be delayed in getting shipped out. We are closed on Monday for the Memorial Day Holiday. Orders placed today may not be processed or shipped out until Tuesday, May 31st. If you have any questions, in the meantime, we are open 7:00am-5:00pm PST on phones. You can also e-mail us at [email protected], or reach out to us on Facebook & Twitter ().

20/05/2016

If you were wondering about how awesome Eagle Creek products are, here's how awesome: https://twitter.com/eaglecreekgear/status/733743977007091712

“Thank you for voting our Gear Warrior 32 the Best in Class 2016! https://t.co/3QzuzWp8pC”

20/05/2016

Now's a great time to get your questions answered about our products - just in time for the Memorial Day weekend coming up.

17/05/2016

It's today! We have all of your travel needs, and our customer service reps can answer any questions that you might have about Eagle Creek Products.

16/05/2016

Vacation season is upon us. We can help you pick out the best luggage and accessories for your vacation.

10/05/2016

Have questions about warranty on Eagle Creek products? Check out our warranty page for info: http://www.eaglecreek.com/warranty If you can't find what you're looking for you can contact us in the following spots - Call 844-496-0404 (Monday-Friday, 7am-5pm PST), E-mail: [email protected], Twitter:

Get information about Eagle Creek's No Matter What and Lifetime warranties for luggage and travel gear and find out how you can get your gear repaired.