02/05/2023
PAL Advisory
(Updated as of 6PM May 2, 2023)
ADJUSTMENTS TO SOME MAY 2 & 3 FLIGHT SCHEDULES DUE TO RADAR SYSTEM MAINTENANCE WORK
On May 2 and 3, several PAL flight departures and arrivals will be adjusted to give way to the government's scheduled maintenance work on the Philippine radar system:
INTERNATIONAL FLIGHTS:
02 MAY 2023
PR215 Manila - Port Moresby
Early Departure: 1 hour early
PR732 Manila - Bangkok
Delay: 1hr. 40mins.
PR733 Bangkok - Manila
Delay: 2hrs. 40mins
03 MAY 2023
PR382 Manila - Guangzhou
Delay: 2hrs. 5mins.
PR383 Guangzhou - Manila
Delay: 1hr 55mins.
PR418 Manila - Busan
Delay: 1hr.
PR419 Busan - Manila
Delay: 1hr.
PR423 Tokyo (Haneda) - Manila
Delay: 55mins.
PR431 Tokyo (Narita) - Manila
Delay: 40mins.
PR466 Manila - Seoul (Incheon)
Delay: 3hrs. 50mins.
PR467 Seoul (Incheon) - Clark
Delay: 2hrs. 40mins.
PR484 Cebu - Seoul (Incheon)
Delay: 4hrs. 5mins
PR485 Seoul (Incheon) - Cebu
Delay: 3hrs.
PR489 Seoul (Incheon) - Kalibo
Delay: 1hr. 45mins
PR492 Clark - Incheon
Delay: 3hrs 25mins.
PR501 Manila - Singapore
Delay: 2hrs. 20mins.
PR509 Manila - Singapore
Delay: 1hr. 5mins.
PR510 Singapore - Manila
Delay: 2hrs.10mins.
PR512 Singapore - Manila
Delay: 2hrs. 20mins.
PR522 Phnom Penh - Manila
Delay: 1hr. 15mins.
PR730 Manila - Bangkok
Delay: 1hr. 20mins.
PR731 Bangkok - Manila
Delay: 1hr. 5mins.
PR5432 Manila - Tokyo (Narita)
Delay: 40mins.
DOMESTIC FLIGHTS:
03 MAY 2023
PR1841 Manila - Cebu
Delay: 2hrs. 45mins.
PR1842 Manila - Davao
Delay: 1hr. 5mins.
PR1848 Cebu - Manila
Delay: 3hrs. 10mins.
PR2808 Davao - Manila
Delay: 50mins.
PR2812 Davao - Manila
Delay: 55mins.
PR2815 Manila - Davao
Delay: 1hr.
PR2816 Davao - Manila
Delay: 30mins.
PR2836 Cebu - Manila
Delay: 2hrs. 10mins.
PASSENGER OPTIONS
You may avail of any of the following options:
• Rebook to the next available flight with seats available using our Self- Re-accommodation tool.
Visit our website and use the Self-Re-accommodation tool by clicking the Manage tab and selecting the Flight disruption button. You may also click on this link https://bit.ly/SREAC to access the tool.
Rebook or Reroute your ticket to another flight with available space within 60 days from the original flight in the same booking class or higher within the same cabin class.
• Convert your ticket to Travel Credits equivalent to the unused base fare of your ticket. Voucher validity is one year (1) from the date of issuance.
• Refund ticket without penalties, excluding Ticketing Service Charge. Please visit us at https://www.philippineairlines.com/covi.../mypal-hub-request
For urgent concerns and information, you may reach us via:
• Hotline: (+632) 8539-0000 / (+632) 8855-8888
• Philippines Mobile – (+63) 919-056-2255
• Messenger: https://bit.ly/PALMessenger
• Viber: Search for Philippine Airlines
• WhatsApp: Add us as a new contact
(+63) 998-951-4359
• myPAL Web Chat: https://bit.ly/PAL-Web-Chat We also encourage you to check the status of your journey before proceeding to the airport.
Please log on to https://www.philippineairlines.com/en/flight-status. A flight’s status is updated in real-time, and there is no need to call the PAL Contact Center to verify the information.
This is a developing situation. We will provide updates, as necessary, through our PAL Website and pages.
We seek your kind understanding as PAL works with the authorities to minimize the impact on our customers. The government is undertaking this preventive maintenance work as part of a permanent upgrading and improvement of the country’s air navigational radar systems.
Your safety remains our top priority. Thank you.
