Refundpilot is founded by Kristian and Kasper, two frequent flyers who decided that they would not take it anymore. In 2011, Kristian, a frequent traveler with more that 100 travels annually, experienced more and more cancellations and delays. Tired of this, Kristian set out to find out how he could hold the airlines accountable (and provide the service he'd paid for). He quickly learned about EC2
61, the regulation the airlines do not want you to know about. Having studied the regulation and the rights of passengers Kristian filed his first claim in the autumn of 2011 - and got compensated. And then another. And another...
At some point Kristian found out that there is a thriving industry that specialized in handling the claims on behalf of wronged passengers, and that this industry had the audacity of charging often more than 25 % for handling these claim - a task that Kristian had perfected to take only a few minutes. 25 % for a few minutes work - THAT IS NOT RIGHT! Teaming up with Kasper (internet entrepreneur and Kristian's friend from business school), the two created Refundpilot to make it easy for everyone to get what is rightfully theirs with out being overcharged (or even charged). This compensation service is the result - we hope you'll find it exciting and useful, and that you are successful in getting what's yours.
