59club

17/07/2024

Please join us in welcoming Maxence Boireau as our new Managing Partner for 59club Europe West & North Africa. Discover more about Max's commitment to support club in the region, and what our founder, Simon Wordsworth said of the new leadership: https://www.59clubeurope.com/latest-news/

59club UK 59club Australia & New Zealand 59club Asia 59club Middle East & Africa 59club USA 59club Europe

17/04/2024

Excited to announce that 59club Central & East has opened its doors in Germany. With James Jewell at the helm, club's in the DACH region can now reap the benefits of improved customer service standards and elevated sales performance...
Read more >>> https://rebrand.ly/643c5f

59club UK 59club Europe 59club Asia 59club Australia & New Zealand 59club Middle East & Africa 59club USA

02/01/2024

Join us as our regular 59club spotlight feature, headed over to the Spanish shores of the Costa del Sol to catch up with Rocio Sanchez, Golf Manager of Finca Cortesin ➡ https://rebrand.ly/yfmhcf2

In the tranquil haven of Costa del Sol, where the lush greens meet the boundless blue skies, Finca Cortesin stands as a testament to golfing magnificence. As it prepares to host the prestigious Solheim Cup this week, we had the privilege of sitting down with Rocío Sánchez, the Golf Manager o

12/12/2023

Are you seeing the whole picture, or are you suffering from data-gaps? Capture more survey insights with one simple addition... Read more 👉https://rb.gy/gwnp0c

59club is all about detail & data, and our technology plays a vital part in all of that, providing you with the ability to collect survey data direct from 1-1 survey invitations, or the simplicity of a well-positioned QR code or shareable link. We’ve also made some loyal friends along the way vi

05/12/2023

In this fast-paced industry, just pause for a moment to discover more about employee welfare... as 59club Insights examines the impact your people have on your ability to achieve customer service excellence. ➡️https://rb.gy/oxrlbc

From the second an employee arrives for work, and even before they’ve slipped their coat off and settled into their daily duties, there are customers waiting to be supported & served, and we expect that interaction to be delivered with a smile and genuine interest to help. (As well as hitting al

30/11/2023

Potentially the biggest opportunity facing clubs in 2024, is growing Group Golf Sales! Here's 10-key factors to help successfully bid for the business! ➡️

The greatest thing about golfers is that they like to play in groups. No one likes to play golf alone and that gives us a huge advantage, whether that’s a monthly seasoned away day, or an annual group of 40+ visiting golfers, we want them to choose to visit us, right?! But are we consistently hitt...

29/11/2023

It's Congratulations time! As the latest properties & leaders from the world of golf & hospitality have been welcomed into 59club’s elite 'Eminent Collection'
➡️ https://rb.gy/cmjc5f 👀 Club Car Golf Genius Software TORO Albatross Digital Crowd Network

59club's spotlight shines as the 2023 Eminent Collection is announced. The latest properties and leaders from the world of golf & hospitality have been welcomed into 59club’s ‘Eminent Collection’ at two exclusive events, hosted at Trump International Golf Club, Dubai; and at Wentw

17/11/2023

Eminent Collection - coming soon

The entire Eminent Collection are set to reconvene to officially welcome the newcomers, as they join this elite group of industry champions...

https://rb.gy/ogjeym

17/10/2023

Great catch up with Matt Sandercock from a 59club Gold Flag Property to discuss all things customer experience... The rest of the team are over at B30, with the &Ireland Stop by & say hi!

&newzealand

17/10/2023

We are delighted to be here at partnering &Ireland and 10 of great friend's from across the PGA Branded Properties. We're over at B30 - stop by to say hi, and to find out why so many of the greatest names in the world of golf trust 59club to measure, train and support their team to achieve sales & customer service excellence...
&newzealand

16/10/2023

Partnering for Progress: Credit Valley Golf & Country Club's journey with 59club. Optimize member experiences & drive continuous improvement. ➡️ http://rb.gy/xvbhv

In the competitive world of golf and country club management, staying ahead of the curve requires a combination of dedication, innovative strategies, and utilizing the right tools. Today, we bring you insights from an industry leader who’s making headway in optimizing member experiences, Jason H

25/09/2023

Join us as we explore the latest employee investment trends coming out of the 59club Study community, and discover the actual transformative potential of staff development & training. Enhance operations, customer experiences and maximise profits. Visit http://rb.gy/o5eie for the full report...

13/09/2023

Are short cuts costing you more than just your reputation? Explore the latest trends and follow these simple lessons to ramp up your profitability today…
Read more: http://rb.gy/b2gze

07/09/2023

This Survey Sizzler explores how 'new age radials' are unlocking the power of data-driven decisions across their entire operations... Read more > http://rb.gy/jkph7

05/09/2023

Follow in Arabella Golf's footsteps to elevate customer experience, as we catch up with Bernat Llobera http://rb.gy/kb2et

The game of golf has seen significant changes over the past few decades and so have the people who play it. Once stuck with the stigma of being stuffy and elitist, golf is now showing signs of getting younger, more inclusive and available to players of all abilities. As a result, what was expecte

31/08/2023

Shining a light on Matt Barr & We-Ko-Pa Golf Club. Learn how they used objective data from mystery shopping to fuel growth & improve customer experiences. Explore their success story in our new blog post... https://rb.gy/9kdm9

29/08/2023

"Have you been before?" A simple question with huge impact. Learn the power of conversation starters in enhancing hospitality in our new blog post. No missed opportunities. https://rb.gy/ufpir

25/07/2023

Steer clear of this high-cost question in business operations. Uncover what it is in our new blog post. Opt for smart decision-making today. https://rb.gy/sm0ad

24/07/2023

59club on Tour... 'Good Luck' to 59club's Founder & CEO Simon Wordsworth as he prepares to Qualify for the Seniors British Open, with caddy and fellow 59er Mark Reed at his side.

18/07/2023

Restaurant lagging? Close or evolve? Find answers in our blog post packed with strategies to boost service and impress customers. https://rb.gy/6zzla

11/07/2023

Celebrate with us Simon Wordsworth's exceptional contribution to hospitality and his PGA Master achievement. Explore his journey in our new blog post. https://rb.gy/tsd8j

We are thrilled to share some great news about our founder, Simon Wordsworth, who was recently recognised as the latest PGA Member to achieve PGA Master Manager status. This announcement comes from the Professional Golfers' Association itself, marking a new milestone in Simon's illustrious career an

28/06/2023

Uncover the dance between customer expectations & reality in our new blog post. Learn how data-driven benchmarking & mystery shopping can close the gap. https://rb.gy/c9ikc

16/05/2023

Learn the secret to Abu Dhabi City Golf Club's success ➡️ https://www.59clubmea.com/2023/04/14/spotlight-on-service-featuring-abu-dhabi-city-golf-clubs-general-manager-rhian-lobo/

10/05/2023

Discover the secrets behind successful membership sales, and how the industry performs during live enquiry calls. Learn more ➡️ https://www.59clubuk.com/2023/04/14/prospective-member-enquiry-the-power-of-the-phone-call/

04/05/2023

59club's global data reveals that most clubs are missing out on upselling opportunities. Learn how to engage your staff, and increase your revenue with this simple tactic ➡️ https://www.59clubuk.com/2023/04/14/the-fb-upsell-engine/

25/04/2023

The Eminent Collection honours the finest properties and leaders in the golf & hospitality industry, for achieving the highest long-serving standards of customer service excellence. Learn more about this exclusive collection ➡️ https://www.59clubuk.com/2022/12/01/59club-eminent-collection/

An exclusive event hosted aboard the Sunborn London; a floating super-yacht hotel in Royal Victoria Dock, marked the special occasion for those having achieved the highest long-serving standards of customer service excellence. With a previous soiree delivered days before at one of Dubai’s leading ...

02/02/2023

Excited to announce 59club's expansion into the Nordic regions; as we officially welcome Sebastian Czyz Bendsen, as our Nordic Sales Manager.

Sebastian brings a wealth of 59club Mystery Shopper Audits, Satisfaction Surveys & Employee Training Programs – created specifically for the golf & hospitality industry - as he begins his journey, supporting clubs in the region to excel their customer experience, and to create an even better community for their members & guests.

Read what 59club CEO Simon Wordsworth said of the latest opening : https://www.59clubeurope.com/2023/02/02/golfs-customer-service-management-specialists-expand-operations-as-59club-nordic-launches/

59club USA 59club UK 59club Europe 59club Middle East & Africa 59club Asia 59club Australia & New Zealand

16/01/2023

Hospitality Managers - Don't miss this incredible opportunity to join Gregg Patterson's 6 week 'Activist Manager' Course (£99*).
We will be LIVE at 5pm (GMT) this coming Thursday 19 Jan, as our first session airs.
View the course prospectus & book here: https://succession.200training.com/courses/the-activist-manager-2

05/01/2023

"Make things happen"... Join the infamous Gregg Patterson on this incredible 6 week 'Activist Manager' Course, starting January 19th. It's just £99 for all 59club clients & £149 for our industry friends.
View course prospectus & book here: https://succession.200training.com/courses/the-activist-manager-2

23/12/2022

Start 2023 on a high! Join us in January as we host the infamous Gregg Patterson as he delivers this incredible 6 week managerial course. Just £99 for 59club clients & £149 for industry friends.
View course prospectus: https://succession.200training.com/courses/the-activist-manager-2
59club USA 59club UK 59club Europe 59club Middle East & Africa 59club Asia 59club Australia & New Zealand