15/11/2023
Some notes in user experience:
My user experience with these companies has turned negative since the pandemic:
1) McDonalds - lower quality, higher prices, less consistancy across locations, less comfort & cleanliness. These were all the reasons I was a patron.
2) Amazon, Whole Foods, Prime - less value for money across the board. Quality issues, lower prices including shipping on other sites for same or better products
3) Starbucks. A $6 coffee included a bathroom and a comfortable place to hang out - without that - it’s just overpriced brown water with caffeine
4) Airlines - the lines are more and longer the seats are smaller and more expensive
5) Hotels - standards for cleaning and maintaining quality furniture have bottomed out
6) Beer. When did everything become an IPA and why is one beer routinely more expensive than a sandwich?
7) Twitter and social media in general. Bots, scammers, ads, algorithms - ruined
I could go on about software in general and increasing non-interoperability across platforms.
These have been positive user experiences:
1) Apple products consistently work and do what they are supposed to
2) T-Mobile has provided me with a satisfying amount of value for money. Great customer service and things generally work. Lots of perks. I feel valued as a customer.
3) ChatGPT, Canva, and NightCafe free tires are outstanding. So much so that I consider moving to paid tiers in all even though my needs are met by the free tiers.
4) Meta’s suite of products seem to be improving even if they are filled with ads. On the positive side, the ads are well targeted and I have actually clicked through some in purpose. The algorithms seem better than their competitors at showing me things I want to see
5) Substack and Cent.co are just outstanding content platforms. I earn modest amounts from both and they both offer constant innovation and upgrades to services.
That’s all for now.
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