18/02/2020
For anyone sailing Disney Cruise Line:
An email was sent to your attention yesterday explaining that Disney Cruise Line, along with the other members of the Cruise Lines International Association, has further enhanced the screening process for guests and crew members due to the novel coronavirus first identified in Wuhan, China.
As we previously shared, in an abundance of caution and given the unique environment of a cruise ship, guests and crew members who indicate they have traveled from or through mainland China in the past 14 days will not be able to board. We have since learned that The Bahamas will not allow anyone to disembark in any Bahamian port of call if they have been to mainland China in the past 20 days prior to their arrival.
If your clients or a member of their stateroom party have traveled from or through mainland China or have been in direct physical contact (having cared for, lived with, or had direct contact) with someone who has a confirmed or suspected case of novel coronavirus within 20 days prior to the start of your cruise vacation, please contact us at 1-866-325-2112 or 407-566-3510.
As a reminder, Disney Cruise Line employs rigorous sanitation standards and consistently receives among the highest scores on public health inspections. We also have a comprehensive plan that outlines protocols for managing this type of situation and closely follow the guidance of public health officials. For the most up-to-date information and a list of everyday preventive actions you can take to avoid the spread of germs, visit the Centers for Disease Control and Prevention (CDC) website, www.cdc.gov.
Again, we look forward to your clients' arrival and appreciate your cooperation and understanding.
Sincerely,
The Cast and Crew
Disney Cruise Line
As the nation's health protection agency, CDC saves lives and protects people from health, safety, and security threats.
