Alvaria User Group

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Alvaria User Group

The Alvaria User Group is a free organization dedicated to enhancing the user experience of Alvaria

The Alvaria User Group is a free organization dedicated to enhancing the user experience with, and knowledge of, the products offered by Alvaria Software through the exchange of information between members, and partnerships with Alvaria Software and their Business Partners

03/08/2021

Join us for the next installment in the 2021 ASUGA webinar series: Performance Improvement for the Call Center Professional, presented by TEDx speaker and nationally syndicated columnist Shawn Rhodes. He will share how the best teams and organizations across industries pivot to leverage change when it occurs and more. The webinar airs Thursday, August 12 at 12:00 pm EDT. Register now:
https://go2.aspect.com/2021-asuga-webinar-august12?_ga=2.209546706.1900487368.1627494761-252666447.1607629177

03/06/2021

It is with great sadness that I am posting this, notifying everyone of the passing of one of our ASUGA Senior Board Members Thomas Ball.
Tom has been active with ASUGA for over 12 years. He served as the North Texas User Group local leader for 7 years & has hosted regional ASUGA meetings in Fort Worth.
He joined the ASUGA board in 2015 & was nominated as Co-Regional Liaison.
In 2016 he was nominated as the President / Financial of the ASUGA board and has served in that role since then.
Tom was always up to participate and help and was such a positive force on the Board and ASUGA community overall.
Our prayers are with your family.
R.I.P Tom, you will be fondly remembered and missed by all that knew you.

06/05/2021

Are you looking to get your input streams and information overload under control? Join us for the next ASUGA webinar on Thursday, May 13 at 12.00 PM EDT for Taming the Email & Info Overload Beasts.
Link: https://go2.aspect.com/2021-asuga-webinar-may13

We are excited for the next installment in the 2021 ASUGA webinar series, designed to provide insight and value to all ASUGA Members. Webinar topics are selected with your needs in mind and focus on industry trends, best practices, tips and tricks and include demonstrations and Aspect product update...

31/03/2021

Register now for the next ASUGA webinar, WFM Tools to Balance Work-from-Home and Office Staffing, Thursday, April 8th at 12:00 PM EDT / 9:00 AM PDT. Join us to learn how workforce management features can be used to seamlessly enable “work-from-anywhere” agents and how to leverage a mix of remote and in office workers to get the best of both worlds.
Link: https://go2.aspect.com/2021-asuga-webinar-april8

04/03/2021

Thanks to all who attended our first virtual 2021 ASUGA WFM User Group Meeting. We hope you found it informative and worthwhile. If you haven’t taken the survey, don’t miss your chance to share your feedback. https://aspect.getfeedback.com/r/AJuEJ3fO
Stay tuned for upcoming user group meetings throughout 2021. Not a member of ASUGA? Join today https://www.aspect.com/asuga

03/03/2021

Join us for the next ASUGA webinar, The Human Side of Ethics, Thursday March 11, 2021, 12:00 PM EST / 9:00 AM PST. Business Ethics Expert, Chuck Gallagher, shares the truth about ethical behavior and how we shape a new direction in ethical leadership. Don’t miss it, register now!
https://go2.aspect.com/2021-asuga-webinar-march11

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