Smith's Ferry Services

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Smith's Ferry Services

Smith’s Ferry Services, Ltd. has been serving the Virgin Islands for over 34 years! “Join the Legacy

15/08/2024

Thank you for your patience and understanding during this time. We look forward to welcoming you back on board! 🌊

12/08/2024

Please take note of the following regarding travel on August 13-14, 2024

19/07/2024

Due to rough sea conditions forecasted, ferry services to and from Anegada will be canceled tomorrow.

Passengers may reschedule their trip by calling us at 2844994454 between 8am and 2pm.

07/02/2024

🚨 Attention valued customers! 🚨

We regret any inconvenience caused, but due to current weather conditions, we've decided to cancel the run to Anegada. Don't worry, though! We'll be back in action on Friday, February 9th, with our regular schedule:

🕖 7:00 am departure from Road Town
🕣 8:30 am departure from Anegada
🕞 3:30 pm departure from Road Town
🕔 5:00 pm departure from Anegada

Thank you for your understanding and patience. Stay safe out there!

25/12/2023

Happy Holidays!

20/12/2023

**Smith's Ferry Services Happiest Holiday TV Giveaway**

🎁 Win a 58-inch Smart TV to enhance your holiday season!

How to Enter:

🚢 Take any Smith's Ferry ride during Dec 20-January 1, 2024.
📸 Snap a festive ferry selfie.
📢 Share it on Facebook/Instagram with or tag us on Facebook or Instagram. Be sure to set your post to 'public.'

Do you have family or friends that aren't on social media? No Problem!
Ask your local ticket agent for an entry card when you purchase a ferry ticket, and be sure to turn it in.

Winners Announced: January 5th via social media channels.

*Terms & Conditions apply. Must be a Virgin Islands resident. Must respond within 72 hours to claim prize. Let's celebrate together!

20/11/2023

It's always great to hear positive feedback from our customers! Thank you, Kj Headley

As always, it's a pleasure to have you on board!

27/02/2023

Do you love what you do? We do too, and we're looking for like-minded individuals to join our team! We're currently hiring for various positions at Smith's Ferry Services, and we'd love to hear from you if you're interested.

At Smith's Ferry Services, we pride ourselves on creating a fun and supportive work environment where everyone can thrive. If you're passionate about providing great Customer Service, we want to talk to you.

To learn more about the available positions and to apply, send us a message or email at [email protected] and let's see if we're a match.

Looking forward to hearing from you soon!

19/09/2022

9/19/22 Travel Advisory for our valued customers.

18/04/2022

Today we celebrate the life of our beloved son, brother, uncle, father, grandfather, husband, the Virgin Island's first architect, a pioneer in the Virgin Islands travel industry, Smith's Ferry Services 's founder, the late Capt. Ira L. Smith.

Happy Heavenly Birthday! 🙏🕊 ⚓️💙
Marjorie Smith Wil Smith Karen Aaron Shaun A Smith Rikky Lee Linette Baa Zari Smith Donelle Smith Kaheen Smith Tania S. Rymer Janette Brin Keano Brin

08/01/2022

We join the world in mourning the loss of the legendary Sidney Poitier. The Bahamian-American actor starred in the 1958 movie, “Our Virgin Island” which was filmed in the British Virgin Islands. Our favorite scene from the movie is when Marcus, the character played by Poitier, is asking the steel pan players led by a son of our soil, the late Capt. Ira L. Smith, the founder of Smith’s Ferry Services to play the wedding march. In those days Ira was well known for playing pan when he wasn’t building boats. Our family was always so proud of the fact that he spent time with the likes of Sidney Poitier.

May they both continue to Rest in Peace as we continue the path they have cleared for us here on earth.

25/12/2021

We want to take this time to show our appreciation for our customers. We wish the best for you in this holiday season and the upcoming year.

08/12/2021

Would you love to help connect people to their destinations? Is planning travel a passion of yours? Do you have a positive attitude and the ability to satisfy even the most demanding customer? If so, you might find your perfect job with Smith’s Ferry Services. We’re looking for a full-time Reservations Sales & Service Representative to work in our downtown location in Charlotte Amalie, St. Thomas.
As the first connection between Smith’s Ferry Services and our customers, you will need strong communication skills and the ability to learn our systems to provide the right answers. On any given call, you may be asked to provide ferry schedule and rate information, determine the best routes and timing based on customer needs, or answer any other questions from passengers.

*Caring for our customers*

• You must have a can-do attitude and be able to solve problems efficiently and effectively.

• Caring happens regardless of whether a customer’s request is difficult or easy. There will be moments where you will be required to remain calm, positive, and caring – even in challenging situations.

• You’ll be taking calls all day in a fast-paced booking environment. While our calls are varied, you must be able to work at a computer for extended periods of time.

• We offer a fun, relaxed, and casual atmosphere where colleagues become friends and milestones are celebrated
Many routes to success.

• We’ll get you started with excellent training to learn our systems and gain the ability to respond to all passenger scenarios.

• You’ll also receive strong support from your lead and supervisor.

• If you have the ambition to advance, you can pursue administrative, lead, or manager roles within our company.
The ability to work any schedule is essential.

• You must be able to work any shift within a 7-day/week operation, which can include late early hours, weekends, and holidays.

• After you gain seniority, you’ll have more opportunities to work the shift you prefer by bidding for schedules.

• You will be required to work mandatory overtime, when necessary.

• Punctuality and reliability are a must; we have ferry schedules to meet and passengers to satisfy.

*A few additional requirements*

• At least 18 years of age with a high school diploma/GED or equivalent.

• At least one year of experience in sales, customer service, or other related work is preferred.

• Legally authorized to work in the USA without sponsorship.

• Excellent listening and communication skills and the ability to read, write and speak English fluently.

• Computer literacy, including the ability to keyboard with accuracy, learn ferry-specific reservation/ticketing software, and resolve problems via the computer.

• Bi-lingual language speakers welcome.

11/11/2021

International Ferry Passenger schedule for Road Town & Charlotte Amalie
December 2021!

11/11/2021

A reminder for passengers travelling or transiting via Ferry to the USVI!

04/11/2021

・・・
Ferry Schedule ⚓ If you're traveling to the BVI soon, here's the ferry schedule to and from St Thomas for the month on November.

05/10/2021

International Passenger Ferry Schedule for the remainder of October 2021.

Address

Opening Hours

Monday	07:00 - 17:00
Tuesday	07:00 - 17:00
Wednesday	07:00 - 17:00
Thursday	07:00 - 17:00
Friday	07:00 - 17:00
Saturday	07:00 - 17:00
Sunday	08:00 - 17:00

Website

http://www.smithsferry.com/

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We regret to inform you that due to extremely rough sea conditions forecasted, ferry services to and from Anegada will be canceled tomorrow. The safety of our passengers and crew is our top priority. We apologize for any inconvenience. Passengers can reschedule their trip, and our customer service team is available to assist at 2844994454 between 8am and 2pm. Thank you for your understanding and support.

**Smith's Ferry Services Happiest Holiday TV Giveaway**🎁 Win a 58-inch Smart TV to enhance your holiday season!How to Enter:🚢 Take any Smith's Ferry ride during Dec 20-January 1, 2024.📸 Snap a festive ferry selfie.📢 Share it on Facebook/Instagram with #SmithsFerryHoliday or tag us on Facebook or Instagram. Be sure to set your post to 'public.'Do you have family or friends that aren't on social media? No Problem!Ask your local ticket agent for an entry card when you purchase a ferry ticket, and be sure to turn it in.Winners Announced: January 5th via social media channels.*Terms & Conditions apply. Must be a Virgin Islands resident. Must respond within 72 hours to claim prize. Let's celebrate together! #SmithsFerryHoliday

It's always great to hear positive feedback from our customers! Thank you, Kj Headley As always, it's a pleasure to have you on board!

We join the world in mourning the loss of the legendary Sidney Poitier. The Bahamian-American actor starred in the 1958 movie, “Our Virgin Island” which was filmed in the British Virgin Islands. Our favorite scene from the movie is when Marcus, the character played by Poitier, is asking the steel pan players led by a son of our soil, the late Capt. Ira L. Smith, the founder of Smith’s Ferry Services to play the wedding march. In those days Ira was well known for playing pan when he wasn’t building boats. Our family was always so proud of the fact that he spent time with the likes of Sidney Poitier. May they both continue to Rest in Peace as we continue the path they have cleared for us here on earth.

We’re getting ready for you!

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