You can sign in to our web store (http://www.accefashion.com) to get more information about the products and online purchasing.
2. Or, You can send an email to [email protected] for any enquiry. We will reply to your request as soon as we can or not immediately.
3. You need to provide us the code of the products, the quantity you would like to buy and the deliver postcode for order calculatio
n.
4. We will check the products stock availability and calculate the order amount.
5. Order will be processed only after full payment is received. Please allowed up to 5 working days for inter- bank fund transfer (GIRO) to clear.
6. You need to provide us the payment transaction no from bank for payment verification and delivery address for the shipment.
7. A shipment confirmation email will send to you and you shall receive the purchase within 2-4 working days. Payment Policy
Please make full payment to our CIMB Account: 1238-0010607-05-2 (Acce Fashion Enterprise). After you have made the payment, please provide us the payment transaction no from bank for payment verification. For Inter-bank fund transfer (GIRO), it might take up to 5 working days to process. If you are a Maybank account holder, you can PM us for our personal Maybank account for speedy order processing. Delivery Policy
You will receive a shipping confirmation email that contain order no, shipment tracking no and the recipient address after the order has shipped out. We reserve the right to select other delivery partner for the delivery without prior notice. Daily cut off for processing order is at 12:00PM every business day (Monday - Friday). Order will be processed after full payment is received. Order that places on weekend or holiday will be processed on next business day. Usually, it takes 2-4 business days for domestic shipment. For those orders failed to reach within the estimate timeframe, please feel free to contact our customer service directly ([email protected]). If it should happen that an ordered item is out of stock, we will contact you before sending out your delivery. However, under certain conditions, we reserve the right to make a direct refund to you without prior notice. Exchange & Return Policy
At Acce Fashion, our goal is to ensure your satisfaction with your purchase. We will ensure the Items quality before the items are shipped to you. If, for whatever reason, you are dissatisfied with your purchase, you can return it to Acce Fashion within 30 days of purchase date. Please contact our customer service ([email protected]) before sending back a shipment to us. This will allow us to confirm that we have the inventory in stock and can be better prepared for the arrival of your shipment with faster processing. Exchanges:
You can return unworn, unused items within 30 days of purchase date. Green tags should still be on garments. Items can only be exchanged to the same model or same model with different size or color subject to the stock availability. The customer is responsible for all freight charges, including duty and tax if applicable. For your protection, we suggest all returns be sent back to us through a traceable carrier. Please allow 10 business days for your exchange to be processed and shipped to you. Return:
You can return unworn, unused items within 30 days of purchase date. A discount coupon will issue to you via email. The value of the discount coupon will be the items price, plus any applicable sales tax or shipment on the original order. This discount coupon can only be redeemed once. Please allow 10 business days for the refund process to complete.
