09/04/2024
Heads up!!
🚨 Walt Disney World and Disneyland Resort will soon be making changes to their Disability Access Service - DAS. These changes will become effective May 20, 2024, at WDW and on June 18, 2024, at DLR. 🚨
DAS was previously in place to assist guests who have difficulty tolerating long queues due to a disability. The updated system is intended to accommodate "only those guests who, due to a developmental disability like autism or similar," are unable to wait in long lines.
Disney will work with Inspire Health Alliance's health professionals to help Cast Members (when necessary) determine a guest's DAS eligibility. DAS is for guests who, due to a developmental disability like autism or similar, are unable to wait in line for a long period of time.
Effective May 20 at WDW, guests meet virtually with a Cast Member before arrival to determine eligibility. Day-of registration must also be done via virtual chat. Effective June 18 at DLR, guests can meet virtually with a Cast Member before arrival or day-of at Accessibility Services window.
Notable changes:
- DAS Advance pre-arrival attraction selections will no longer be a default offering to every DAS guest
- Current DAS guests will need to re-apply
- DAS party size max 4, limited to immediate family members (exceptions may be made for larger families with minor children)
- DAS enrollment eligibility increases from 60 to 120 days
Disney will also introduce a defined "return to queue" process for guests who need to leave a queue and re-enter. More information about this process will be shared closer to launch of the new system.
For those with questions or who need to explain more about their situation, Disney encourages guests to reach out to the DAS team for a conversation.
Both websites have been updated with the new information.
Walt Disney World: https://disneyworld.disney.go.com/guest-services/disability-access-service/
Disneyland: https://disneyland.disney.go.com/guest-services/disability-access-service/
