I have had clients all over the United States, and even Canada, who rely on me to take care of the day to day running of their pet sitting business. I handle everything: new client prospects, incoming calls, scheduling sitters, existing clients, billing and even payroll. My packages are fully customizable and I am always willing to work with you. Packages range from a simple answering service to a
full service plan that allows you to fully enjoy your success while knowing that I am here Monday through Friday taking care of your clients. Many of my clients went from having to deal with the daily stresses of running a business to being able to take trips and cruises with family and friends, confident that while they are away enjoying the fruits of their labor, I am here making sure everything continues to run smoothly. By employing a virtual manager instead of hiring a local manager, you get to avoid the costs of paying someone to work a 40 hour week, plus you don't have to worry about buying equipment or supplying office space. Most pet sitting companies are local small businesses and do the majority of their business over the phone and through email. Trying to grow your business, take care of pets out in the field, and at the same time trying to manage your phones and emails is hard. Most of the time you won't be able to get to that new client who emailed you or left you a message until late in the evening, and by then he has already found someone else to care for his pets. You need to be able to focus on what you are doing, not worrying that you are missing out on potential clients. By hiring a virtual office manager, you are guaranteeing that someone is in the office for you Monday through Friday, 9 am to 5pm, taking incoming calls, following up on new client leads, making sure that existing clients who call in get that personal attention, right away. I can't tell you how many times I hear from prospects "Whoa thats amazing that you called/emailed back so fast!" or " Wait, your not a voicemail? I can't believe I got through to an actual person, I'v been leaving voicemails for companies all week and NO ONE HAS CALLED ME BACK YET"
It's hard when you're running your own business, whether your just starting out as a solo walker and simply need some breathing room so you can try to expand, or you have 15 employees and just want to be able to enjoy your success.