We are also independent of any of the lager groups. A factor, which enables us to give a more, personalized service, tailor-made to each of our clients needs. Matakana Security Service strives to identify and satisfy all their clients needs, and to supply a cost effective and professional security service. Matakana Security Service is strongly commited, not only to caring for our clients, but aldo
to looking after staff’s well being, to lift employment opportunities with in local communities. EMPLOYMENT
Matakana Security Service is a empowerment company and subscribes all goverment’s affirmative and employment equity principles. WE APROACH
We have developed a business model, which enable us to gain a comprehensive understanding of our customer’s requirements and needs. Our business model has been provided:
• Increased focus on our customer
• Consistency of standard and quality
• Best practice shared across all businesses
• A framework for monitoring and measuring performance
• Improved business performance
The Key Elements of our business Model are:
Market Focus
We have deep understanding of our markets and recognize opportunities that will benefit our customers. As industry experts and because of our market position we are able to influence the market. Innovative Customer Solution
We have an in-dept knowledge of our customers needs. We work in partnership with our customer to develop innovative solutions, which share risk and reward. We aim to have long- term relationship with mutual long- term benefits. The Best People
Recruiting and selecting the best people, providing excellent training and development, rewarding people fairly, involving them, valuing them, treating them with respect and consistency are key components of our philosophy. Excellent Service
We recognise that our customers will judge us on whether or not we deliver on our promises. Consistent delivery of high quality service through the efficient deployment of excellent people, advanced operating procedures, systems and processes is a key element of the business model. Strong Controls
It is essential that we have rigorous controls, monitoring and audit processes not only to ensure compliance with all security, legal, regulatory and governance requirements, but also to ensure that growth, profits, cash generation, production, productivity targets and enhanced shareholder value are realised. We Value
Customer Service Absolute integrity
Cost Effectiveness Best people
Innovation
Our Offerings:
Matakana Security Service follows a business approach whereby it ensures customers needs are understood, standards are set to measure achievement of objectives, focus is directed towards critical success factors and innovative ideas leads the way forward. Matakana Security Services focuses on delivering superb Security Solutions and also on the promotion and upliftment of communities through supporting local expertise, particularly in communities from which it draws personnel. We Provide:
*Unarmed Security officers for Retail, Commercial, Domestic and Security
estates.
*Armed Security for banking.
*Special Events Management.
*Loss Control Management.
*Undercover Investigations.
*Car Guards.
*Beach Patrols.
*Shopping Malls.
*Cctv Camera’s.
* Dogs handler
*Topup garges fill up
Guarding Security Services:
Minimising security risk is essential in today’s business environment. Failure to chosen the right partner can result in situations where your assets, property and even the lives of your personnel are placed at risk. We provide ourselves with the knowledge that our guards undergo a strict selection and training process based on the methodologies used by the S.A. Police Special Task Force Unit. Uniformed Protection Services:
Matakana Security Services guards are highly regarded for their professionalism. We provide security guards services for corporation, private, residential, function, events and public facilities wide. We approach each contract with the same professional attitude. Our guards and supervisors are high competent dedicated officer. Their expertise ranges officers from basic security functions to crises management and emergency response. Our officers are also well versed in emergency medical procedures. Cut the cloth to fit the suit
At Matakana Security Service we are serious about the services that we offer. We never sell a client a service that does not their exact requirement, nor will we place officers on a detail that are not suited to the requirement. All criteria relating to a project is carefully studied and analysed before we commence with a contract. This means that we maximize individuals’ strengths by selectively placing them where they are best suited. All our guards are supervisors are of the highest calibre and ongoing training program ensures that they are able to relate directly to the clients needs, enabling them to quickly adapt to situations, analyse risks and to make effective strategic decisions that will avoid risks and developing into problems. Our own in-house personnel incentive programs ensure that our officers remain focused and motivated to the point that they treat each detail as if their own lives and assets dependent on the successful outcome. Our supervisors constantly monitor the officers performance and may even from time to time replace them an officer they feel is more suited to the clients, even when the client is satisfied with their performance. Our professional attention to detail, superior training techniques and our business ethics are unequalled in the industry. Undercover Protection Services
All our officers are well versed in the art of working under cover or in plain clothes. Where the situation dictates the need for covert approach to guarding by observing without being observed, our officers are easily able to merge and remain undetected, whilst Appling their well honed investigative skills to identify problem areas. Although all guarding details are caliber and able to analyse and react swiftly to address most situations before they turn into problems. Our close working relationship with the police services has been built up over a period of many years and facilities a quick response should a situation arise. EDL Municipality
2. Mossel Bay Swift
3. Knysna Topup Garage
4. Engen Mossel Bay
OUR CLIENT ARE :
EDL MUNICIPALITY / CALITZDORP SPA
MOSSELBAY SWIFTS
KNYSNA TOPUP GARAGE
ENGEN MOSSELBAY
Bayview Plaza
Mossel Bay Municipality
George Gas Shop
HOLIDAYS SAFE GAURDING OF SCHOOLS
MOSSEL BAY HOSPITAL
PRIMARY HEALTH CARE / ALMAL,EYETU,DE ALMEIDA
We us Matakana Security Services cc
On morings shifs 06h00 standing of parade/ nights 18h00 standing of parade to inspect all officers before put them on clients premises. Traning and workshop for all officers en office staff members and also 1a month fitness test and drill sessions take place.
