Our mystery shoppers are in field and mining data to provide you with the necessary tools to boost your revenue and improve your brand strategy. With the correct insight, your business success can be secured. It doesn't help that you have conceived the most amazing brand strategy, when it is not executed properly at store level, as it will end up failing. Informants will take a snapshot of your br
and/s in action, by monitoring your customers shopping experience. Our mystery shoppers are able to identify areas of weakness and take these learnings to clients to improve brand strength and maximize future revenue. HERE IS HOW THE MYSTERY SHOPPING PROGRAM WORKS…
Our highly trained mystery shoppers monitor key locations of your choice, gathering the kind of objective feedback that will help improve your customer shopping experiences. Areas of concern within the retail environment:
Paying for services that are not delivered
Lack of products on shelves
Pricing points which are not accurate
Stores not aware of brand campaigns
Brands being mishandled
Don’t put your business at risk by letting your customer experience suffer. Everyone one knows that the success of a brand can be heavily impacted by the level of service associated with it and brand strategies can be an extremely timeous processes and should not fall flat on a retail level. Why not investigate how staff deal with your brand and what they say to consumers while you are not around? We also love to brand elements and we like to do so at very competitive rates, why not send us your quote and lets see if we can beat your quote! Did we mention that we have stunning promotional models that are eager to work on your brands, expos, instore activations and general promotions, no matter the size.
