The Volunteer Cruise Ship Ambassadors - Airlie Beach

The Volunteer Cruise Ship Ambassadors - Airlie Beach The purpose of the Volunteer Cruise Ship Ambassador Program is to give each and every passenger a warm welcome to the Whitsundays.

The Volunteer Cruise Ship Ambassadors are a group of dedicated volunteers who are passionate about promoting the Whitsundays coordinated through Tourism Whitsundays. The program was established in 2004 as an initiative of the Airlie Beach Chamber of Commerce. Judi and Keith Dunn established and managed the program for the first 10 years. Five years ago, Brian Richardson took the reins. Recently th

e program has come to sit under the umbrella of Tourism Whitsundays

The volunteer ambassadors meet every cruise ship which anchors in the Whitsundays, they are at the forefront of welcoming passengers to Airlie Beach, providing maps, local information, answering questions and much more. The Ambassador Program started out by welcoming only 5 cruise ships in 2004. This number has increased 1,200% to welcoming 60 cruise ships in 2019. The group of loyal volunteer's have been there every step of the way ensuring our visiting cruise ship guests get a warm welcome and a wealth of local knowledge.

A warm welcome back to the Whitsundays, Carnival Luminosa, and Quantum of the Seas. 👋🩵
02/02/2025

A warm welcome back to the Whitsundays, Carnival Luminosa, and Quantum of the Seas. 👋🩵

Last Thursday, we enjoyed delicious food and drinks at Sandbar Airlie Beach. Sitting in the comfort of the air condition...
27/01/2025

Last Thursday, we enjoyed delicious food and drinks at Sandbar Airlie Beach. Sitting in the comfort of the air conditioning while overlooking the turquoise water felt like an absolute luxury. 🍹
Thank you so much, Paul, and your amazing staff, for the warm welcome. 🙏🩵


Tourism Whitsundays

We are excited to welcome three ships to Airlie Beach this week! 🙌🛎 Due to a last-minute schedule change, the Ovation of...
26/01/2025

We are excited to welcome three ships to Airlie Beach this week! 🙌

🛎 Due to a last-minute schedule change, the Ovation of the Seas will return to the Whitsundays at the end of the week on Sunday, February 2nd!

We are excited for another busy week with cruise ships! 🤩Our 700th cruise ship, the Celebrity Edge, which was originally...
19/01/2025

We are excited for another busy week with cruise ships! 🤩

Our 700th cruise ship, the Celebrity Edge, which was originally scheduled to arrive today (January 19), will now be visiting tomorrow, January 20! 🥳

In addition, we will have four more beautiful ships visiting the region this week.
Ovation of the Seas will stay overnight, arriving on Australia Day, January 26, which allows passengers more time onshore.

We are looking forward to welcoming three cruise ships to the region in the coming week. Did you know that Celebrity Edg...
12/01/2025

We are looking forward to welcoming three cruise ships to the region in the coming week.

Did you know that Celebrity Edge, arriving to Shute Harbour Marine Terminal on Sunday, 19 January will be our 700th cruise ship. Another milestone to celebrate. 😃🎉

Wishing you all a very Happy New Year! 🎉 We are excited to welcome the first three cruise ships of 2025 to the region th...
05/01/2025

Wishing you all a very Happy New Year! 🎉

We are excited to welcome the first three cruise ships of 2025 to the region this week and wish all the cruise passengers a wonderful time in the Whitsundays. 🙌

Merry Christmas to all our friends from near and far. 🎄May your holidays be filled with moments of love, laughter and fu...
24/12/2024

Merry Christmas to all our friends from near and far. 🎄
May your holidays be filled with moments of love, laughter and fun. 🌞🥂

📷 credit to Mackay and Whitsunday Life

We are excited to welcome Oceania Regatta to Shute Harbour on Boxing Day! This beautiful small ship will be the 94th and...
22/12/2024

We are excited to welcome Oceania Regatta to Shute Harbour on Boxing Day! This beautiful small ship will be the 94th and final scheduled cruise ship visiting The Whitsundays in 2024. 🙌🎉

For the cruise ship schedule through the end of February 2025, please visit our page https://www.tourismwhitsundays.com.au/cruise-ship-ambassadors/

What a wonderful year it has been! There is so much to celebrate and be grateful for. 🎉💖Thank you Mackay and Whitsunday ...
22/12/2024

What a wonderful year it has been! There is so much to celebrate and be grateful for. 🎉💖
Thank you Mackay and Whitsunday Life for popping in and capturing our Christmas celebrations at the Whitsunday Sailing Club. 😍

The Volunteer Cruise Ship Ambassadors - Airlie Beach Ambassadors wrapped up a fantastic year with a festive Christmas celebration! 🎄✨

Their hard work ensures every cruise passenger experiences the best of the Whitsundays. With nearly 145,000 passenger days and a $57.39M boost to the economy, they’ve helped make Airlie Beach a top cruise destination! 🚢🌟

See more of their Christmas celebrations here: https://tinyurl.com/2y65dkuy

We are excited to welcome two cruise ships back to our piece of paradise this week. Not that we are counting, but Carniv...
15/12/2024

We are excited to welcome two cruise ships back to our piece of paradise this week.

Not that we are counting, but Carnival Luminosa will be our 92nd cruise ship in 2024. 😎

For full list of cruise ship schedule (until the end of January 2025) visit our page www.tourismwhitsundays.com.au/cruise-ship-ambassadors/

, ALWAYS 🙌

We had a wonderful Christmas celebration at the Whitsunday Sailing Club this week, accompanied by lots of laughter, fest...
15/12/2024

We had a wonderful Christmas celebration at the Whitsunday Sailing Club this week, accompanied by lots of laughter, festive drinks, and delicious food 🥂. And not to mention all the fabulous gifts from our friends in the local tourism businesses. You truly spoiled us 🥰🥰.

Airlie Beach Hotel, Cruise Whitsundays, Ocean Rafting, Pioneer Adventures, Whitsunday Crocodile Safari, , Red Cat Adventures, Salty Dog Sea Kayaking, Just Tuk'n Around.airlie Beach Pedicabs, Whitsunday Green, Above and Below Gallery.

From the bottom of our hearts, thank you to all our wonderful supporters. We could not do this without your continuous support. 🩵

Whitsunday Regional Council
Tourism Whitsundays
Visit Queensland, Australia

Looking forward to welcoming three more cruise ships to The Whitsundays this week. 🥳Don't forget to check out the many b...
09/12/2024

Looking forward to welcoming three more cruise ships to The Whitsundays this week. 🥳
Don't forget to check out the many beautiful boutique shops and Lions Airlie Beach Community Markets for some Christmas 🎁

We are thrilled to welcome two cruise ships into the Whitsundays this week. Quantum of the Seas is staying overnight, al...
02/12/2024

We are thrilled to welcome two cruise ships into the Whitsundays this week.
Quantum of the Seas is staying overnight, allowing her guests to also enjoy an evening in Airlie Beach. 🙌🥂

This week we had a lovely afternoon on a familiarisation visit with Driftwood Tours. We were shown some of the hidden ge...
01/12/2024

This week we had a lovely afternoon on a familiarisation visit with Driftwood Tours. We were shown some of the hidden gems of the Airlie Beach area that Cherene takes our cruise ship guests to.
What a treat to get the fabulous vista and photo opportunity offered by the lounge at Shute Harbour Marine Terminal. Also some hidden away spots at Shute Haven with panoramic views of the islands and a small reserve by the water in Mandalay. Even a surprise outdoor chapel - who knew! We finished the afternoon at the highest point on Seaview Drive for more amazing views and photo opportunities of Airlie Beach and Coral Sea Marina.
Thank you Cherene for sharing your extensive knowledge about the Whitsundays history, and flora and fauna. 🙌🩵


Tourism Whitsundays

Today was a busy and exciting day at the Cruise Whitsundays terminal! We welcomed the Crown Princess on her first visit ...
27/11/2024

Today was a busy and exciting day at the Cruise Whitsundays terminal! We welcomed the Crown Princess on her first visit to The Whitsundays and proudly displayed our Silver Award from the recent 2024 Queensland Tourism Awards. 🙌🥳

Welcoming two cruise ships into The Whitsundays this week! An extra warm welcome to Princess Cruises ship Crown Princes...
25/11/2024

Welcoming two cruise ships into The Whitsundays this week!

An extra warm welcome to Princess Cruises ship Crown Princess on her first visit to our peace of paradise. 🙌

For a full cruise ship schedule until the end of January, please visit https://www.tourismwhitsundays.com.au/cruise-ship-ambassadors/

One very busy week ahead. Welcoming seven cruise ships into our award-winning region this week! 🥳🙌
17/11/2024

One very busy week ahead. Welcoming seven cruise ships into our award-winning region this week! 🥳🙌

Time for more celebrations 🤩We won Silver at last night's 2024 Queensland Tourism Awards. 🙌🎉We are so honored and proud ...
15/11/2024

Time for more celebrations 🤩
We won Silver at last night's 2024 Queensland Tourism Awards. 🙌🎉
We are so honored and proud of this recognition!
Thank you to all our supporters and a big
congratulations to all The Whitsundays winners! World class holiday destination. 💙

Tourism Whitsundays
Whitsunday Regional Council

Silver to our Outstanding The Volunteer Cruise Ship Ambassadors - Airlie Beach outstanding and thank you for all that you do in The Whitsundays.

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Airlie Beach, QLD
4802

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+61749453967

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Welcome to Airlie Beach, Majestic Princess! Enjoy the sunshine and glassy waters ☀️🌴

👋🌴☀️🛳 Welcome 🌺PACIFIC DAWN🌺 Good Morning to Everyone 😁 Tourism Whitsundays Cruise Whitsundays Cruise CAFE & BAR Whitsunday Transit Just Tuk'n Around.airlie Beach Pedicabs Lions Airlie Beach Community Markets Island Rythm 🌴 #lovewhitsundays #thisisquensland #seeaustralia

🤗🤩 It is exciting to have Island Rythm welcoming cruise visitors as they make their way through the terminal & into Airlie Beach today, with their relaxed tropical tones 🌺🌴🎶🛳 🙏 Thanks to funding support through Tourism Whitsundays, Whitsunday Regional Council & Cruise Whitsundays Lions Airlie Beach Community Markets

Welcome to The Whitsundays ⚓️CELEBRITY SOLSTICE 😀👋🛳

👋🛳 Farewell to our visiting Cruise Ship passengers from Voyager of the Seas We hope to see you back to visit Whitsundays Qld again soon. 🌺Bon Voyage & safe travels from ~ The Volunteer Cruise Ship Ambassadors - Airlie Beach🌺 #lovewhitsundays #thisisqueensland #seeaustralia

Cruise ship part of sea rescue
Cruise ship part of sea rescue

As if there wasn't enough excitement around Airlie Beach with the Running Festival yesterday, passengers on board Pacific Aria inadvertantly became involved in a mock search and rescue exercise when the ship ended up in the middle of the area that was being systematically searched for a floating body (actually just a manneqin) 😀. That'll be something you don't normally get on your cruise ship holiday! #lovewhitsundays

What is everyone saying?
What is everyone saying?

Voyager of the Seas (with it's 3,750 passengers) visited today. Ambassador Jenny was talking to Tim from Whitsunday Transit, and he told her that people are talking about us!! What do you think they're saying? :-)

Welcome signs for cruise ship passengers
Welcome signs for cruise ship passengers

We recently asked a few people whether putting up a 'Welcome sign' for cruise ship passengers made a difference...especially for their business. Here's what they had to say....

KUDOS to those local businesses putting up 'Welcome Cruise Ship Passengers' signs. It makes the passengers feel really special - we know because they tell us so. :-) And EXTRA KUDOS for personalising the sign with the name of the ship. We've grabbed a few pics but if your business has a sign (or you see one), please take a photo and add it here in the Comments. Let's make Airlie Beach the most friendly, welcoming cruise ship stop in the country!

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Our Story

Our dedicated group of volunteers are very passionate about promoting the Whitsundays via The Volunteer Cruise Ship Ambassador Program, coordinated through Tourism Whitsundays.

The Volunteer Cruise Ship Ambassadors Program was created in 2004 as an initiative of the Airlie Beach Chamber of Commerce. The program was established by Judi and Keith Dunn who managed the program for the first 10 years. Five years ago, Brian Richardson took the reins and recently the program has come to sit under the umbrella of Tourism Whitsundays coordinated by their Information Services Coordinator Tracey Tyler.

The sole purpose of the Cruise Ship Ambassadors is to give each and every passenger arriving by cruise ship a warm personal welcome and “bon voyage” on their departure.

Every Cruise Ambassador has a passion for where we live, along with what we have to offer in The Whitsundays and will take pride in telling anyone that’s prepared to listen. The Volunteer Cruise Ship Ambassador Program is unique in that, to the best of our knowledge, there is no other program such as ours that meet and greet on a one on one basis and stay to say farewell to all cruise ship passengers. We consistently have 15-20 volunteers at every event & we have fun! The Program has a number of supporters throughout the business community that see and or receive a direct or indirect benefit from the cruise ship visitors through out the Whitsundays. We appreciate all of our supporters very much and are always grateful for their support.