27/06/2024
⚠️ Work to repair a damaged water main near Peron Reserve in Dunsborough is now complete. [Update: Friday 5 July 11:54am] ⚠️
We would like to thank the community for their patience and support to our crews during this process.
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⚠️ Work to repair a leak that caused Thursday’s water outage in Dunsborough continues this weekend. [Update: Saturday 29 June 11:09am] ⚠️
🚦 Caves Rd, between Clubhouse Drive and Seymour Boulevard in Dunsborough, is down to one lane. Traffic management is in place. Please consider an alternative route.
💧 Customers may still experience discoloured water or reduced pressure while the scheme recharges. If you have no water please call 13 13 75.
The leak and subsequent water outage was caused by a long crack along the water pipe. Cracks in pipes are caused by many factors including tree roots, ground conditions, age of the pipe or ground movement.
🚧 The ground around the pipe will be made safe and the pipe will be replaced. We currently don’t have a timeline as to when this will be complete but will continue to update this post as we know more.
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⚠️ Work has commenced to repair a leak that caused yesterday’s water outage in Dunsborough and Eagle Bay. [Update: Friday 28 June, 10:14am] ⚠️
💧 Water supply has been restored across Dunsborough and Eagle Bay. Some customers may experience temporary discoloured water or reduced pressure as the scheme continues to recharge. If you have no water, please call 13 13 75
🚦 Caves Road, between Clubhouse Drive and Seymour Boulevard in Dunsborough, is down to one lane. Traffic management is in place.
🚰 Bottled water is available at the car park of the Dunsborough Lakes Sporting Precinct on the corner of Prestwick and Dunsborough Lakes Drive between 10am and 12pm today.
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⚠️ Water supply for customers across Dunsborough and Eagle Bay is starting to return at a reduced pressure. [Update: Thursday 27 June, 4:37pm]. ⚠️
A bypass has been put in place to temporarily restore water as we attend to a leak in a main near Peron Reserve.
💧 We expect all affected customers to have water this evening, but it will be at a reduced pressure. Where possible we ask customers to avoid running any dishwashers or washing machines during this time.
🚧 Until the emergency repairs are complete, affected customers will continue to have reduced pressure. We are unable to put a timeline on this while the extent of the issue is still being investigated. We will continue to update this post as we know more.
🚦 Excavation will be required to access the leak. This will commence in the morning and will require a closure for part of Caves Road. Traffic management will be in place.
🚰 The water station at the new Dunsborough Lakes Sporting Precinct will be open until 8pm tonight.
You may notice some discolouration as your supply returns – this is perfectly normal and the water is safe to drink. You can find advice to assist with discoloured water here >> https://bit.ly/DiscolouredWater-WC.
Please know our team is working hard to restore full service as quickly as possible. We thank you again for your patience and understanding.
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⚠️ Dunsborough water outage update [Thursday 27 June, 11:17am]. ⚠️
A leak which has caused a water outage to customers in Dunsborough has been found and isolated.
Our crews have been able to put in a bypass, which will help restore water to most areas over the next hour or so.
You may notice some discolouration as your supply returns – this is perfectly normal and the water is safe to drink. You can find advice to assist with discoloured water here >> https://bit.ly/DiscolouredWater-WC.
🚧 Emergency repairs will need to be carried out. We don’t currently have a timeline for this while the extent of the issue is still being investigated, but will continue to update this post as we know more.
🚰 Water is available at the car park of the new Dunsborough Lakes Sporting Precinct on the corner of Prestwick and Dunsborough Lakes Drive. Bottled water is limited, however you are able to bring your own clean and sealed containers to fill up.
We apologise to those impacted and thank you for your patience and understanding while we rectify the issue.
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⚠️ Customers in Dunsborough are experiencing a water outage due to an incident which has happened suddenly and without warning. ⚠️
[Thursday 27 June, 8:20am]
Our crews are working to identify and repair the non-visible leak. If you are in the Dunsborough area and see water on the road or a verge, please call us on 13 13 75. 📞
Limited supplies of bottled water are available on the corner of Prestwick and Dunsborough Lakes Drive at the Dunsborough Lakes Sporting Precinct. If you have special water requirements please call us on 13 13 75.
We are incredibly sorry for this inconvenience and thank you for your patience and understanding while our crews work to reinstate supply as quickly and safely as possible.
We will continue to provide updates on this post.
