22/07/2017
***********EXCITING NEWS TO SHARE**********
Hi Everyone......today is the day that we reveal our news!!!!
On the 5 January 2010, Excuse2travel Pty Ltd was registered as a privately owned company and in April 2010 it was granted a travel agent licence to operate as an independent registered travel agency. Since then, we also made the decision to be a part of My Travel Group, helloword’s largest group of independent travel agents. For the last 7 years we have operated as a home based and mobile travel agency throughout the suburbs of Melbourne. From the comfort our lounge room, coffee shops, your home....etc we have booked holidays for all of you lovely clients, making your holiday dreams come true. Our dream, was to one day have our own shop that Excuse2travel could call home. A year and half ago, we set a goal that within 5 years, we would do just that.
Today ladies and gentlemen, we have two announcements to make to the world. Yes, you’ve guessed it.......our first exciting news is that our dream has become reality and we have achieved our goal. Excuse2travel has it’s very own shop to call home!!! The second exciting news is that Excuse2travel has been approved and welcomed to trade as a helloworld franchised store. As of August 2017, Excus2travel Pty Ltd will be trading as helloworld Travel Pakenham, located in MainStreet, Pakenham.
The shop is not open yet! It is currently undergoing a fit out to make it all lovely and new for when you come to visit us. We are hoping to open the doors by end of August, if not, it will be the first weekend in September. Until then, we will continue to work from home and our contact details will remain the same until further notice. Our mobile numbers will not be changing.
Our next two exciting announcements to be made soon will be our Grand Opening Party date and the introduction of our new team members! When looking for new team members we were seeking people who are like minded, experienced, well traveled, focused, happy, dedicated and willing to go above and beyond in exceeding our customer’s expectations. We are pleased to say that we have found these people. Together, we will have over 65 years of combined travel experience. We are blessed and honored that they have chosen to travel on this new journey with us.
How do these changes affect you?
Having a “home” means that you can pop into the store without an appointment at a time that is convenient for you and you’ll be welcomed with open arms by one of our friendly team members. “Pakenham is too far”, we hear you say! Don’t be alarmed. We will continue to offer our personalised mobile service. Location will never be an issue as we can be as close to you as you’d like us to be. Of course, you can also contact us via email, phone or text.
Changing trading names does not mean that the store will be taken over by someone else. Excuse2travel Pty Ltd, trading as helloworld Travel Pakenham is NOT changing ownership. It is and will still be a family owned and operated business. Trading as a helloworld store just means that you will now all have access to the amazing offers and deals that helloworld Travel advertise in the newspaper, on TV and social media along with new exclusive products and services that will be available to helloworld clients later in the year. It also means that we (including you) have the security and back up in dealing with such a dynamic and constantly growing brand.
We would like to take this opportunity to thank all our beautiful valued clients who have booked with Excuse2travel, trusted us and had faith in the name. We value and appreciate your loyalty, and support. We love the relationships that we have made with you all and we are please to say that we have made some great friendships over the last 7 years.
Please rest assured that us trading as helloworld Travel Pakenham will not change the personal and friendly service that we provide. We promise we won’t let you down!!
We look forward to continuing the great relationship we have with all of you and to never stop helping you fulfil your travel dreams.
We would also like to thank helloworld Travel head office for accepting us into the helloworld Francisee family and having faith in us to represent the helloworld brand.
Happy Travels to all you you from all of us!!!!