Switch Telecom

Switch Telecom Make Telco Perfect. We offer the unique ability to provide all your communications on one single bill.
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Why Choose Switch?

> One Bill

Switch Telecom is a 100% Australian owned full service telecommunications provider with our head office based in Melbourne and our logistics and billing based out of Sydney CBD. So that’s one simple payment per month and one company to deal with. Just Makes Life Simple.


>Choice of Networks

Switch Telecom knows reliability is crucial, and working services are crit

ical. So we only partner with Tier 1 networks so that you get the service you’re paying for, in more places. Our job is to source, connect and supply you with the best fixed wire, data, mobile and cloud services at the right price using the best network for your business requirements.


>Direct Contact

When you’re with Switch Telecom you’ll have all our direct contact details. We provide every client with an account manager so if you’ve got any questions we’re just a phone call away. Let us take the pain out of Telco and provide you a high-level, high-touch experience that you deserve. It’s the personal service we like to deliver that the big 2 simply can’t.


> A Communications Partner

Switch Telecom believe in being a valued partner to our clients by offering honest and straightforward advice with prompt, impeccable customer service. We strive to develop strong and successful long term relationships with our clients, providing continual support and delivering efficient, effective and seamless communications within your business.

Why Telco Sucks... and why we're encouraged by that!https://switchtelecom.com.au/why-telco-sucks/
18/08/2020

Why Telco Sucks... and why we're encouraged by that!

https://switchtelecom.com.au/why-telco-sucks/

Chances are you don't love your Telco provider(s). But where does this bad reputation come from, and what are we at Switch doing about that? Read on...

Is your business ready for remote work? Make sure you stay connected to with your staff working from home!https://switch...
19/03/2020

Is your business ready for remote work? Make sure you stay connected to with your staff working from home!

https://switchtelecom.com.au/work-from-home/

CoronaVirus – stay connected from anywhere! At this point, it’s clear that the CoronaVirus (COVID-19) is going to affect most if not all of us in some form or shape. Our first and foremost concern is for everyone to be safe. The website of the World Health Organisation (WHO) is a good starting p...

The nbn is rolling out, replacing many old technologies and connected services. What does that mean for your business?ht...
18/02/2020

The nbn is rolling out, replacing many old technologies and connected services. What does that mean for your business?

https://switchtelecom.com.au/do-i-have-to-change-to-the-nbn/

Unless you’ve been living under a rock the last few years, chances are you’ve heard of the National Broadband Network, or NBN. Actually, let’s be politically correct and write it the way they prefer – it’s the nbnTM. Also, the rollout did not quite go as smoothly as initially assumed, and ...

Please meet...our new company purpose!https://switchtelecom.com.au/our-new-company-purpose-make-telco-perfect/
28/01/2020

Please meet...our new company purpose!

https://switchtelecom.com.au/our-new-company-purpose-make-telco-perfect/

On a cold and sunny Melbourne morning in the middle of July, a team from Switch Telecom attended a breakfast meeting with Scottish author Alan Clayton, organized by the Victorian Chamber of Commerce and Industry. While the speaker certainly had a great message overall, one quote stood out to all of....

23/01/2020

New blog post! What's Kaizen - and why are we so fond of it at Switch?https://switchtelecom.com.au/kaizen/
07/01/2020

New blog post!

What's Kaizen - and why are we so fond of it at Switch?

https://switchtelecom.com.au/kaizen/

One of our core values at Switch is “We learn from our mistakes and don’t repeat them”. While there’s certainly nothing wrong with that, we’ve started to feel that it does not push us far enough in the direction we want to go. Yes, we should learn from and ideally not repeat mistakes – b...

12/12/2019

Excited to be sponsoring this amazing event. We hope to see you there!

We turned 10 - and had a little party to celebrate everyone who has helped us get here! Check out our blog to see more:
12/08/2019

We turned 10 - and had a little party to celebrate everyone who has helped us get here! Check out our blog to see more:

16/05/2019

Our office has been all a chatter this week thanks to one of the team sending this creative test around. The results have been interesting to see and has given team members a different perspective on each other and the opportunity to engage each other in new ways.

Experience what we have and tell us what your is

https://mycreativetype.com/

Everyone has a creative “type”—knowing yours helps you maximize your potential. Take our quiz to discover your type!

Everyone that knows Switch knows that our Core Values run deep in everything we do. Last month "working hard for a fair ...
12/04/2019

Everyone that knows Switch knows that our Core Values run deep in everything we do. Last month "working hard for a fair reward" really paid off, as our Staff and their families spent time together enjoying the reward for achieving our Q2 Incentives Target. It's never easy coming into Christmas to achieve our metrics, but our teams worked around the clock in what ended up being and incredible month of growth with the completion of a number of Customer Projects, Process Improvement works and New Client Orders... Check out more about the day here: https://www.switchtelecom.com.au/article/the-enterprize-tall-sailing-ship-our-family-day

15/03/2019

Have you checked out our new success story - We worked with Lovelight as they need to updated the system and as they relocated their Office.

https://www.switchtelecom.com.au/ -stories.

Are you a business, looking for better, simpler, more customised phone & internet services with your own dedicated customer service manager? It’s time to Switch.

12/03/2019

Excited to be sharing with BNI Growth Partners tomorrow.

At Switch we like to  We had a 'fire drill' to see how the team and our systems would cope with us working offsite if ne...
22/02/2019

At Switch we like to

We had a 'fire drill' to see how the team and our systems would cope with us working offsite if needed. It's important as a hosted service provider to be able to stand behind our product portability. We're very happy to report that all went well and it was a complete success. We managed to by taking time out at lunch for a few games and tomfoolery. We will definitely be having more 'fire drills' in the future.

Thanks to the team at Barringo for hosting us.

We're very excited to have Githinji join the Switch team! As part of our Tech team, his primary role will be to assist i...
11/02/2019

We're very excited to have Githinji join the Switch team! As part of our Tech team, his primary role will be to assist in bringing innovative solutions to our customers.

From the Switch family to yours, Merry Christmas and Happy New Year.
25/12/2018

From the Switch family to yours, Merry Christmas and Happy New Year.

This Month's Kaizen award has gone to Rikki Manitta! Congratulations!"I've decided to award Rikki with this month's Kai ...
19/12/2018

This Month's Kaizen award has gone to Rikki Manitta! Congratulations!

"I've decided to award Rikki with this month's Kai Zen because he has improved our systems for managing large retail customers. He has helped tighten the processes around stock control and service activations. He has raised the bar by implementing accountability measures which has pushed Switch Telecom to an even higher standard.
Beyond this, he is constantly improving the whole team's vibe. Rikki has a positive attitude towards everything and helps us all to see the brighter side of life. He is always the first to put his hand up to help someone out, or turn up early to decorate for a special occasion." - Zoe Walter

It's beginning to look like Switchmas! We love having our values on our wall, reminding us constantly why we come to wor...
11/12/2018

It's beginning to look like Switchmas! We love having our values on our wall, reminding us constantly why we come to work, but when it comes to the holiday season our values are even more important to us. Going that extra mile to ensure that we finish the year on a high and so do our customers.

Well that's a wrap for this year's  ! We surpassed our goal of $1500.00! Thank you to all who donated and for those yet ...
03/12/2018

Well that's a wrap for this year's ! We surpassed our goal of $1500.00! Thank you to all who donated and for those yet to donate there is still time. A special shout out to Shannon Squires who raised the most money and ran 60 km's for this wonderful cause.

With only a week and half left there is still time to support us! We're raising funds and awareness this Movember for al...
21/11/2018

With only a week and half left there is still time to support us! We're raising funds and awareness this Movember for all the dads, brothers, sons and mates in our lives. We need your help to reach our goal of $1500. Please donate to support men's health. https://moteam.co/switch-telecom?mc=1

This Month's Kaizen award has gone to one of our newest team members Zoe Walter!! Congratulations "I've decided to award...
12/11/2018

This Month's Kaizen award has gone to one of our newest team members Zoe Walter!! Congratulations

"I've decided to award Zoe with this award because I can see that she's quickly taken on a lot more responsibility in the last couple of months. She is absolutely staying on top of everything and helping sort out staff schedules. She's booking and managing install dates, keeping on top of staff calendars, managing events and even catering among many other things.

Between all this Zoe’s still finding time to apply the principles of Kaizen by improving processes, such as working with the technical staff to implement new solutions for stock management and inventory controls" Great Job Zoe - Shannon Squires""

Thankful for those who fought for our freedom and those who are still serving.
10/11/2018

Thankful for those who fought for our freedom and those who are still serving.

Should we setup this EcoTent for our next Switch Telecom office? Eco Structures Australia
04/11/2018

Should we setup this EcoTent for our next Switch Telecom office?
Eco Structures Australia

This month Switch will be participating in Movember! We're raising funds and awareness about Mental Health for all the d...
01/11/2018

This month Switch will be participating in Movember! We're raising funds and awareness about Mental Health for all the dads, brothers, sons and mates in our lives. We need your help. Please donate to help us hit our goal of $1500 and help support men's health. Check out our page here: https://moteam.co/switch-telecom?mc=1
Stay tuned for progress photos!

This Month's Kaizen award has gone to our newest team member! Congratulations to Shannon! "I have decided to give this m...
25/10/2018

This Month's Kaizen award has gone to our newest team member! Congratulations to Shannon!

"I have decided to give this months Kaizen award to Shan. Ever since he started at Switch he has taken hands on approach to all responsibilities whether it be going on site for installation, troubleshooting complex issues and always finding new things to do. He has helped improve our on-boarding process for new team members and is a quick learner." - Arpita Christian

17/10/2018

No Switch car available, we'll use any means available to get to site.

We're extremely proud to announce last month's Kaizen award was presented to Arpita. "The reason for giving the Kaizen a...
08/10/2018

We're extremely proud to announce last month's Kaizen award was presented to Arpita.

"The reason for giving the Kaizen award to Arpita was that she has repeatedly stepped up and out of her comfort zone in the past month, going out onsite to troubleshoot and install services, being firm but fair when escalating issues with our upstream providers, and generally delivering on all things she set her mind to.” - Mat Davies

Happy Friday everyone!
14/09/2018

Happy Friday everyone!

Mondays are matchy matchy days!
10/09/2018

Mondays are matchy matchy days!

The journey to Qantas Rewards took over two years. Read about why we pursued this strategic partnership here in our late...
05/09/2018

The journey to Qantas Rewards took over two years. Read about why we pursued this strategic partnership here in our latest blog article:

https://www.switchtelecom.com.au/blog/the-perfect-partnership-to-reward-our-customers

Switch Telecom is pleased to announce its new partnership with Qantas Business Rewards. Qantas’ reputation for excellence across all aspects of aviation, coupled with their commitment to staff and customers alike, make them a strategic partnership for Switch Telecom.  

Nothing like some competition in the office! Our World Cup Comp 1st, 2nd, 3rd places go to Rich, Lou & GB! The winnings ...
22/08/2018

Nothing like some competition in the office! Our World Cup Comp 1st, 2nd, 3rd places go to Rich, Lou & GB!

The winnings have been pooled and its going to be fun once we finish work!

Address

CBD
Melbourne, VIC
3000

Opening Hours

Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 10am - 6pm
Sunday 10am - 6pm

Telephone

+611800800723

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