Ever wondered how a happy team can lead to happier clients? Here’s the magic behind it!
We're thrilled to share some fantastic stats that highlight the positive impact we’re making! From soaring staff happiness and engagement to impressive client retention and satisfaction ratings, our recent figures reflect the dedication and hard work of our teams across Connections Travel Group
When our staff are engaged and satisfied, it shines through in their work, and the clients ultimately benefit. See how our score of 98.5% Client Retention Score stands as proof that our commitment to creating a supportive and dynamic work environment is positively impacting our clients, paying off and cultivating strong relationships and opportunities throughout.
Thank you to everyone who makes our workplace great and contributes to delivering outstanding client experiences. Here’s to ongoing success and growth!
#BeConnected #TeamSuccess #ClientRetention #StaffHappiness #Engagement #Growth #CelebratingSuccess
And just like that, #AIME2024 has zoomed past us, leaving a trail of inspiration, connections, and unforgettable moments in its wake!
Last week our Totem team attended the biggest AIME Trade Show in a decade, alongside 600 buyers from around the world, 3500 visitors and 570 exhibitors from various business events sectors.
💡According to AIME data, more than $200 million in business was expected to be generated at AIME 2024, and it will be interesting to watch how the growth trajectory of the travel industry and incentive programs will grow to not only support but facilitate this business.
💡Incentive programs coming into Melbourne alone are predicted to bring more than 22,800 visitors between now and the end of next year and that is continuing to grow every single week.
Our team’s highlights include (but are definitely not limited to):
- Learning about aspirational destinations like South Korea, (where delegates can join a K-Pop choreography class, or visit Jeju Island, a place where women are the hunter/gatherers who dive 10m under the sea to gather shellfish and sea urchins without the help of oxygen masks)
- Some exciting new openings such as a new Melbourne hotel, Melbourne Place, due to open in August this year.
- Logistical tips of the trade, such as the importance of accurate and timely Push Notifications at events.
Thank you AIMEAsiaPacific for hosting a cracker event! Our team also noticed (and loved) the sustainability aspect of the digital kiosks and recycled cardboard bins and cups. Looking forward to next year!
#BeConnected #tradeshow #incentivetravel #grouptravel
Kicking off #AIME2024 with ASIA DMC.
Over the next couple of days, our team is attending the leading trade event for the event industry in Asia Pacific:
- 600 buyers from around the world,
- 3,500 visitor buyers and
- over 550 exhibitors from across various industry sectors
Let the photos show, they do it a little differently. Last night's Welcome Event #neoncarnival marked the opening of the 31st annual tradeshow in the Asia Pacific region.
Follow us as we expand our knowledge, connect with the community and find inspiration throughout. Stay tuned!
#BeConnected #conferences #events #conferenceorganisers #eventorganisers #incentiveevents
Taking a quick moment to reflect on the adventures we’ve embarked upon, the milestones we’ve achieved, and most importantly, the incredible relationships we’ve forged along the way.
2023 was a year of extraordinary journeys and unforgettable experiences. From the picturesque landscapes of #Malta to the vibrant culture of #Thailand, and everywhere in between, we’ve curated unique travel experiences that not only inspired but also brought people closer, fostering team spirit and creating lasting memories.
Our incentive trips have motivated and rewarded teams like never before, proving that travel is indeed the most impactful way to recognise hard work and achievement. Our group travel adventures have turned colleagues into travel companions and friends, exploring new horizons together. And our conferences? They’ve gone beyond the bounds of traditional meeting spaces, transforming into immersive experiences that have sparked innovation, collaboration, and growth.
To our esteemed clients, thank you for entrusting us with your journeys. Your adventurous spirits and trust fuel our passion and drive us to exceed expectations. To our partners around the globe, thank you for your unwavering support and for helping us create seamless and safe experiences for our travellers.
“Going into 2024 we can confirm that the appetite for travel and human connection is alive and well; here to stay, and the thing that sparks, fuels and anchors motivation inside and out!” - @Tanya Wick
Here’s to more adventures, more connections, and more unforgettable memories. Thank you for being a part of our journey.
#BeConnected #ThankYou #StayTuned #GroupTravel #Conferences #Events #Incentives
At Totem we help our clients work better. Be it through a small leadership conference, a full company conference with gala dinner, or through the strategy and communication of a year long incentive program. Our real goal is always, how can we help you, keep doing what you do, but better. One small, but important part of that is creating a great space to work in.
As part of the @ConnectionsGroup we’ve been making some adjustments of our own. Over the last few weeks we have been investing back into our office space (remember the office!) to make it a better space to work and collaborate. Although we have adapted well to decentralised working over the last few years, it’s exciting to get together more regularly in person, especially as we welcome new team members (Hi @carmela, Sandra, and @dominique).
While our office refurb has been underway we have been super grateful to work from some exciting and varied spaces thanks to our partners at @IHG and @mariott, @hyatt. It’s been great to revisit some old favourites and check out first hand plenty of new spaces as we worked from some of the best and freshest meeting rooms and events spaces in and around Melbourne. Thanks again to everyone who welcomed us over the past few weeks and all the great staff (especially the barista’s).
See you next time at the new Totem and Connections Group HQ