The Departure Lounge Travel and Cruise

The Departure Lounge Travel and Cruise Experts in travel and cruise. Located in the heart of Berwick. Since 2012 and a proud member of the ETG/Helloworld network

Boutique travel agency located in the lovely town of Berwick, Victoria. Friendly and highly experienced staff, with a professional service with an excellent reputation for over 10 years in business. We arrange local and international travel and specialise in cruise, tours, in tailor made travel, honeymoons and retreats. Appointments required to ensure smooth handling for our clients and time and a

ttention given. Please call or email in advance so that we can ensure we can allocate your preference of date and time. We care about your holiday and travel plans and we pride ourselves in our attention to detail and our very high client satisfaction ratings. A proud member of the Alatus Travel Group. Feel free to send a message or call in to see us, we would love to hear from you!

At home in Tuscany 😍Travelling with a large family? Prefer to have your own space to relax and unwind?When you're up for...
01/03/2025

At home in Tuscany 😍

Travelling with a large family? Prefer to have your own space to relax and unwind?

When you're up for an adventure, stroll twenty minutes to Bagno San Francesco beach for some sand and sun. Or, make the most of the excellent location and visit Tuscany's famous villages – Lucca, Pisa and Viareggio are less than an hour's drive and perfectly suited for day trips.

We have some beautiful gems all over the world and this is just one of them.

Contact us for more information
[email protected]

28/02/2025

Swinging into the weekend!! ☀️

This looks a lot scarier than it was although always worth a few seconds of fear for a good pic!

We have a just a few remaining spots on our 2025 Bali Ladies Trip at the end of May, if you fancy joining us, don’t wait!

This is the last one to Bali so don’t think about it for too long!

What to expect:

5 nights of luxury accomodation
Fun laughter and friendships
Yummy food
Afternoon cocktails by the pool
Massages
A little bit of optional yoga
Swing heaven for some take home stunning pics!
Sunshine and swimming pools

Price only $1599 based on 2 sharing
Flights extra
Pre and post accomodation can be arranged if you want to stay on a little longer

Lock me in!
Call 03 9769 5722
email [email protected]

Could this desk be yours…..😉Now Hiring: Experienced Leisure Travel ConsultantLocation: High Street BerwickAre you an exp...
27/02/2025

Could this desk be yours…..😉

Now Hiring: Experienced Leisure Travel Consultant
Location: High Street Berwick

Are you an expert in luxury, tailor-made travel with a passion for delivering exceptional experiences? We’re looking for an experienced Leisure Travel & Cruise Consultant to join our team!

What You’ll Do:

Design and book custom luxury travel itineraries worldwide
Provide expert advice on destinations, hotels, and unique experiences
Deliver top-tier customer service—friendly, professional, and detail-oriented
Build and maintain strong client relationships to ensure seamless experiences
Stay up to date on the latest luxury travel trends and exclusive offerings
Handle bookings, modifications, and any travel challenges with ease and professionalism

What We’re Looking For:

Proven sales experience in the travel industry
Fully trained with a Certificate III in Travel and Tourism
A friendly, can-do attitude with a passion for creating unforgettable journeys
Strong attention to detail and a commitment to excellence

If you’re ready to bring your expertise to a dynamic, luxury-focused team, we’d love to hear from you!

Back in town!! 🎉So so happy to be back and in the perfect location - it’s been worth the wait 🩷We aren’t quite there yet...
24/02/2025

Back in town!! 🎉

So so happy to be back and in the perfect location - it’s been worth the wait 🩷

We aren’t quite there yet with being fully staffed or fully stocked with brochures and our window display.. all work in progress!!

BUT …we have coffee and tea, we have working computers and phones and we are good!

Just super excited we are back in the heart of our beautiful town and ready for a fabulous 2025!

Look out for our champagne opening drop in and say hello afternoon coming up!

Thank you as always to our wonderful clients and can’t wait to be flying you off and away on your travels!

🩷

Cancellation 🚨 Our lovely clients have had to cancel a beautiful trip to Vietnam and the Philippines on 30 June. Therefo...
20/02/2025

Cancellation 🚨

Our lovely clients have had to cancel a beautiful trip to Vietnam and the Philippines on 30 June. Therefore we are trying to assist with selling on at a super deal price to someone who is able to take it!

Who wants to go on an amazing holiday?

Due to circumstances beyond our control, we are unable to go on our incredible luxury south East Asian adventure.

Starting in the Philippines, spend time in the beautiful tropical paradise of Coron, staying in a unique location on the lagoon. Coron is a diving paradise. How amazing does that sound?

Then, after chilling out for a few days, jet off to exciting Hanoi in Vietnam. Travel to the stunning Sapa region, including authentic local experiences, spend time on Ha Long Bay, and explore the beautiful French Colonial city of Hanoi.
Travel back via the exciting metropolis of Manila before going home.

All this for a super-discount price.

Travel dates are fixed - departing 30 June 2025 and returning 14 July 2025.

We have the full itinerary and info and cost details if you know anyone or would like to get a great deal for the school holidays!

Please DM or email us [email protected]

Thank you 🙏🏻

Vietnam has some stunning beach resorts 😍And we have some stunning offers!Which one would you choose is the question…
14/02/2025

Vietnam has some stunning beach resorts 😍
And we have some stunning offers!
Which one would you choose is the question…

Now Hiring: Experienced Leisure Travel ConsultantLocation: High Street BerwickAre you an expert in luxury, tailor-made t...
13/02/2025

Now Hiring: Experienced Leisure Travel Consultant
Location: High Street Berwick

Are you an expert in luxury, tailor-made travel with a passion for delivering exceptional experiences? We’re looking for an experienced Leisure Travel & Cruise Consultant to join our team!

What You’ll Do:

Design and book custom luxury travel itineraries worldwide
Provide expert advice on destinations, hotels, and unique experiences
Deliver top-tier customer service—friendly, professional, and detail-oriented
Build and maintain strong client relationships to ensure seamless experiences
Stay up to date on the latest luxury travel trends and exclusive offerings
Handle bookings, modifications, and any travel challenges with ease and professionalism

What We’re Looking For:

Proven sales experience in the travel industry
Fully trained with a Certificate III in Travel and Tourism
A friendly, can-do attitude with a passion for creating unforgettable journeys
Strong attention to detail and a commitment to excellence

If you’re ready to bring your expertise to a dynamic, luxury-focused team, we’d love to hear from you!

📩 DM us or email [email protected]

🏎️ Singapore Grand Prix & Langkawi Getaway – Exclusive Package! 🌴✈️Experience the thrill of the Singapore Grand Prix and...
11/02/2025

🏎️ Singapore Grand Prix & Langkawi Getaway – Exclusive Package! 🌴✈️

Experience the thrill of the Singapore Grand Prix and unwind in paradise with this special travel package!

Departure: 26th September

Stay in Luxury:
3 Nights at Paradox Merchant Court, Clarke Quay, Singapore
7 Nights at Westin Langkawi Resort, Malaysia
Return flights from Melbourne included!

💰 FROM ONLY £3,650 per person (flights & accommodation included)
📌 Grand Prix tickets NOT included
⏳ Subject to availability – Don’t miss this amazing deal!

Contact us now for details & bookings
03 9769 5722
email [email protected]

Be quick this won’t be around for long 😉

A few last remaining places for our Free Event at Berwick Montuna Golf Course (2 course dinner included) to hear about o...
03/02/2025

A few last remaining places for our Free Event at Berwick Montuna Golf Course (2 course dinner included) to hear about our fabulous European Christmas Markets River Cruising and learn more about our special hosted departure this coming November!

Date 12 Feb
Time 6pm to 8pm

Register and RSVP to: [email protected]

A little Monday morning holiday dreaming….😍
03/02/2025

A little Monday morning holiday dreaming….😍

We are hiring!! ✈️ Our business is growing and we are moving back into the centre of Berwick in just a few weeks..Theref...
31/01/2025

We are hiring!! ✈️

Our business is growing and we are moving back into the centre of Berwick in just a few weeks..

Therefore we are looking for a fabulous junior member of staff to join us here at The Departure Lounge Travel and Cruise.

Must have minimum Cert III in Travel and Tourism to apply.

You must have a can do attitude, huge attention to detail and have a big smile to greet our clients every day!

If you are fresh out of travel college and looking to take off in your travel career then get in touch!

Email to [email protected]

✈️ Important Travel Update for anyone travelling to Europe in 2025! ✈️Big changes are coming for non-European travelers ...
29/01/2025

✈️ Important Travel Update for anyone travelling to Europe in 2025! ✈️

Big changes are coming for non-European travelers visiting the EU, including U.S. citizens! Starting in 2025, you’ll need to complete a new travel authorization before your trip.

Here’s what you need to know:
✅ ETIAS Approval Required – Travelers must apply for an Electronic Travel Information and Authorization System (ETIAS) before departure.
✅ Simple & Secure – Designed to enhance security and streamline border entry.
✅ Application Fee – Estimated €7 for travelers aged 18-70 (subject to confirmation).
✅ Validity – Approved ETIAS lasts up to three years or until your passport expires.

What to Do Now:
🔹 No action needed yet—just stay informed!
🔹 Keep an eye on the official ETIAS website for updates.
🔹 Plan ahead so you’re ready when applications open.

Since details are still being finalized, we recommend staying updated to ensure a smooth trip in 2025. A little prep now means hassle-free travels later! 🌍✨

Feeling like you need a festive European Christmas this year?Come and join us at our event on Weds 12 Feb for a complime...
27/01/2025

Feeling like you need a festive European Christmas this year?

Come and join us at our event on Weds 12 Feb for a complimentary dinner and welcome drink and hear from the lovely Kim at AMA Waterways showcasing our hosted River Cruise from Amsterdam to Switzerland, and many more!

Please RSVP to [email protected]
Strictly limited numbers so book in quick!

The most popular offer of the year is back!Fly FREE with stunning Viking Cruises 😍Click for more info and contact us to ...
25/01/2025

The most popular offer of the year is back!
Fly FREE with stunning Viking Cruises 😍
Click for more info and contact us to book

The most popular offer of the year is back!

🌴 Aloha, friends! 🌺 Are you dreaming of a Hawaiian getaway? Here are 10 must-do adventures to make your trip unforgettab...
22/01/2025

🌴 Aloha, friends! 🌺

Are you dreaming of a Hawaiian getaway? Here are 10 must-do adventures to make your trip unforgettable:

🌋 1. Visit Hawaii Volcanoes National Park – Witness epic lava landscapes and explore volcanic wonders on the Big Island.
🚗 2. Drive the Road to Hana – Cruise through lush rainforests, waterfalls, and jaw-dropping ocean views in Maui.
⚓ 3. Explore Pearl Harbor – Dive into history at this iconic World War II site on Oahu.
🐠 4. Snorkel at Molokini Crater – Swim with colorful marine life in a crystal-clear volcanic crater off Maui.
🌺 5. Experience a Luau – Enjoy traditional Hawaiian food, music, and hula dancing. The ultimate cultural vibe!
🥾 6. Hike the Na Pali Coast – Kauai’s dramatic cliffs and hidden beaches are totally worth the trek.
🌊 7. Chill at Waikiki Beach – Golden sands, warm waters, and those classic Hawaiian sunsets await in Honolulu.
🏞️ 8. Explore Waimea Canyon – The “Grand Canyon of the Pacific” will blow your mind with its epic views.
🌅 9. Watch the Sunrise at Haleakalā – Maui’s volcanic summit offers next-level views above the clouds.
🐋 10. Go Whale Watching – Catch a glimpse of majestic humpbacks during their winter migration.

🛫 Pack your bags and let Hawaii’s magic sweep you off your feet! Which one would you check off your bucket list first? 🌺✨

Ever fancied a sailing holiday?Lauren's trip last year was an amazing way to see the smaller ports in Europe, on a small...
14/01/2025

Ever fancied a sailing holiday?

Lauren's trip last year was an amazing way to see the smaller ports in Europe, on a smaller ship you are able to get to the ports that the bigger ones cannot...pack and unpack only once and wake up somewhere new every day! So very highly recomended!

PURE BLISS!

We have a few combined tours this year which give you the beauty of sailing in Europe combined with a small group tour on the land. One of our favourites and an amazing offer is below...but contact us for more!

Italian Indulgence, Croatia & Montenegro

BONUS FREE* 2 nights accommodation in a 4-star hotel, Venice with breakfast.

21 nights Sail, Tour & Stay Sail aboard Royal Clipper
12 July - 2 August 2025
OR
26 July - 16 August 2025

Incredible Value!
Prices per person
Twin Interior – Was $11,795 Save $800 Now From $10,995*
Twin Oceanview– Was $12,180 Save $800 Now From $11,380*

Full details available, please email or call us for info :)

[email protected]
03 9769 5722

Address

96 High Street Berwick
Melbourne, VIC
3806

Opening Hours

Monday 9:30am - 4pm
Tuesday 9:30am - 4pm
Wednesday 9:30am - 4pm
Thursday 9:30am - 4pm
Friday 9:30am - 4pm

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Our Story

The Departure Lounge was established initially in the UK in 2008 when directors Lauren Savery & Jo Robinson joined as a team and launched a boutique, luxury agency.

Jo continued the UK business after Lauren relocated to Australia in 2011. This company has gone from strength to strength and Jo now owns two UK agencies.

Two years after relocating to Australia, the Departure Lounge Berwick was launched. The values of the business here are the same as they always have been which is service and quality.

We are members of ATAS to ensure our clients are comforted in the knowledge that every year we are checked by a strict governing body. We are also part of the Helloworld and American Express group so although we remain a small business, we are part of a bigger buying power meaning we are able to pass on our excellent commercial deals to our clients.