Helloworld Travel Singleton

11/07/2023

Save the date!

We would love for our clients to come and support this incredible foundation in memory of our beautiful Pen ❤️

• Save the date •
“𝓒𝓲𝓪𝓸 𝓑𝓮𝓵𝓵𝓪 𝓟𝓮𝓷” 🌼
On Saturday the 14th of October we will be hosting a fundraiser with the Nagle Family raising funds for the Mark Hughes Foundation in memory of Penny Nagle.
Tickets will be limited to the event so please follow our page for updates and ticket sales.

11/01/2023

We are hiring - come join our team 😍

20/12/2022

🎄CHRISTMAS TRADING HOURS 🎄

Our office will be closed for walk-ins for the remainder of the week leading into Christmas. We will still be working in the office until Friday the 23rd of December and will be available via phone and able to take any urgent appointments.

We will be closing the office between Christmas and New Year for a well deserved break. Our office will re-open on Tuesday the 3rd of January 2023 and we will be opening from 10am-3pm for this week.

We will still be recommending appointments to be made come 2023 as this is the easiest way for us to manage our workloads whilst working short staffed.

We wish all of our clients and the community a very Merry Christmas and a Happy New Year. We hope everyone is safe and spends quality time with family and friends. Here is hoping that 2023 brings better things!

Best wishes,
Helloworld Travel Singleton Team

25/10/2022

There have been a few questions rolling in regarding the future of our store since the passing of our beautiful Penny, so we thought we will address it on here. Since taking over this business in 2018, Penny built an incredible working environment with a strong team focus. A lot of blood, sweat and tears went into this office (especially during COVID), and she was determined to survive knowing that travel would come back bigger and better than ever!

Helloworld Travel Singleton is her legacy, and we will continue in honour of her and everything she has built. We will continue to be locally owned and operated with Simon Nagle (Penny’s husband) taking on ownership of the business. Simon and Penny had previously owned this franchise together in the past when it was formerly Harvey World Travel and Simon and his family have many years’ experience within the travel industry. With the continued support of Helloworld Travel Head Office and other Helloworld Travel franchises we will be here and servicing our community, like we always have.

You may see some familiar faces in-store alongside Holly and Amelia in the likes of Aleesha and Erin as they are helping us out around other employment, and we are so thankful for them being here to help and support us. We cannot be more thankful for the team that we have, and the support of our clients and the wider community. We understand that for some clients it might be hard to come in-store right now, but please don’t be shy to stick your head in and say hello!

We are missing one very big, very beautiful smile that lit up the room in-store, as well as one cracking consultant, but we feel her here around us every day.


Thank you and with love,

Simon, Holly, Amelia, Aleesha & Erin

09/10/2022

‼️IMPORTANT‼️

Our office will be open via appointment only for the next 2 weeks. Amelia will be going away on educational leave from 15-24 October, which will be leaving Holly in the office alone.

We need to be able to structure our days and workload this week to make things a little easier for the following week.

We know that this might become frustrating for some with our hours chopping and changing but we promise we are doing the best we can. This is going to be the new normal for a little while until we can get some consistency.

If you do contact us and get our MessageBank, please leave a message and we will get back to you as soon as we can.

Again, thank you for your continued understanding.

Helloworld Travel Singleton Team

04/10/2022

To our valued clients,

You may have seen that our hours have varied over the last couple of months, and we have had to incorporate days where we open by appointment only or we close for administration.

Given the situation with our owner Penny and her health, our hours may continue to vary moving forward. As we are now operating as a team of two consultants, there are going to be times where the office is open by appointment only or alternatively closed for administration so we can better manage our workload and allocate time to our clients moving forward.

We will try and accommodate everyone the best we can and limit these days in-store, but unfortunately given the circumstances this will be unavoidable at times.

We do appreciate your continued understanding and support during this time.

Thank you,
Helloworld Travel Singleton Team

27/09/2022

‼️ IMPORTANT NOTICE ‼️

We will be closing our office for administration days for the remainder of this week.

Due to illness within our team we have been operating short staffed for some time and with the high demand for travel this has caused a backlog with our quotations. We are trying to get back on top of our workload so that we can provide better turnaround times for quotes and service existing bookings.

Our phone lines will be switched over during this time, so if you do call please leave a message and we will get back to you as soon as possible.

We appreciate your understanding and apologise for any inconvenience.

Helloworld Travel Singleton Team

07/09/2022

** APPOINTMENTS ONLY **

Please note that our office will be open by appointment only for the following dates:

Thursday 8 September
Friday 9 September

If you would like to make an appointment for either of these days please call 02 6571 2870 or email [email protected] and we will arrange a time that suits.

We appreciate your understanding.

Helloworld Travel Singleton Team

15/08/2022

‼️ IMPORTANT NOTICE ‼️

Our office will be CLOSED for administration days on the following dates:
Tuesday 16 August 2022
Wednesday 17 August 2022

We will be introducing the closure of the office every Wednesday over the next month due to staff shortages.

We apologise for any inconvenience.

Helloworld Travel Singleton Team

10/08/2022

❗️❗️❗️ NOTICE ❗️❗️❗️

With the high demand for travel we are experiencing an extended delay with our quotations. We are doing everything we can to get on top of this workload and provide a reasonable turnaround time.

We are currently working short staffed so please be patient with us as we navigate these times. Our office opening hours may vary over the next month so please call 02 6571 2870 or email [email protected] to book an appointment ahead of time.

Helloworld Travel Singleton Team

20/04/2022

Travel is finally back and we are getting more and more enquiries everyday.

We have implemented procedures to help you navigate the normal way to travel in Covid times, its actually pretty easy !

So now is a great time to either pop in, email or pick up the phone.

Phone : 02 65 712870
Email : [email protected]

18/04/2022

What a magnificent sight it has been this morning watching P&O Explorer come back home.

Everyone deserves a small break, so let P&O help with that getaway.
Featuring short sea-cations, NSW coast getaways or tropical Queensland escapes.

Itineraries are on sale act quick, as we’ll take care of all the complicated stuff so you can enjoy peace of mind travelling with us.

What are you waiting for?

15/04/2022

Wishing everyone a very safe and Happy Easter from all of us at Helloworld Travel Singleton.

We are all enjoying a well earned break with our families and will re-open @ 9am on Tuesday 19th April to help you make your dreams come true in 2022 ( that rhymes ! )

Thank you so much for your support and remember how lucky we are to be travelling again.

25/01/2022

A reminder that our office will be closed tomorrow the 26th of January due to the public holiday.

We will be back on deck from 9am Thursday morning.

10/01/2022

WE ARE BACK!!

Today is our first day back in-store after a lovely Christmas and New Year break. We are still operating on skeleton staff, so we recommend making an appointment to discuss your travel arrangements.

We are looking forward to seeing where 2022 will take us!

21/12/2021

We hope that everyone enjoys a well deserved break this year.

Merry Christmas and Happy New Year!

07/12/2021

Santas Claus is coming to town for one of our
biggest community parties, what a great way to
and tick a few more gifts of your list.

Christmas on John St.
Friday 10th December
6 - 9pm

Celebrate the joy of being together with live entertainment including bouncing elves and clowns, Singleton Town Band, Urban Dance, Salt Dance Studios, food trucks, wine and beer stalls from Broke Fordwich and Around Hermitage Pokolbin, and more than 60 market stalls alongside Maker’s Alley with kids’ activities including jumping castles, balloon twisting, face painting, and a petting zoo from Sweet Valley Baby Animals.

A special thank you to :
Singleton Council
Mt Thorley Warkworth Yancoal
Rotary International





*in comments is a map of street closures and stall locations.

11/11/2021

🌸 BULA FIJI 🌸

Oh how we have missed you… who’s thinking of a summer getaway? There’s a great link in the comments section for all of your need to knows regarding travel to Fiji.

11/11/2021

❗️A little bit of information regarding the reopening of domestic travel ❗️

Pack your bags, domestic travel is back! ✈️

Dates are subject to change by individual states or territory governments and home quarantine may be required for some destinations. Always check the government website of your destination before booking.

05/11/2021

NEW FLIGHT | Qantaslink has announced they're linking two premier wine regions - launching direct flights between Newcastle-Pt Stephens and Adelaide from March 2022.

Join us tonight for the full report.

01/11/2021

Goosebumps, what a feeling 🥰

01/11/2021

It was cheers and tears as Qantas flight QF12 touched down in Sydney at 6am this morning, after nearly 600 days since Australia closed its international borders and with no border or quarantine restrictions for incoming passengers who are fully vaccinated.

International travel may be a little different for a while with some new requirements and guidelines in place, we are here to help you and guide you throughout the whole process.

19/10/2021

08/10/2021

The wait in nearly over and the return to international travel is coming, so it's time to start planning those holidays.

We will be open Saturday morning from 9 - 12pm, so reach out to us if you need any help or information regarding your holiday and navigating the new government requirements and exemptions that are in place.

Stay safe and we hope to see you soon.

Yours in Travel - Penny Holly Amelia Erin & Aleesha.

06/08/2021

13/05/2021

Itching to get away ?

Take-off with a great deal. Destinations all around Australia are on sale now.

With the Australia-wide Sale, it's the perfect time to plan your next holiday or short break. From natural wonderlands, island breaks or city escapes, there's plenty to explore in your own backyard.

Discover our sale fares in Economy Class + complementary baggage included.

28/04/2021

A Rail journey is beyond extraordinary, sit back gaze out your window and watch as the epic scenery rolls by.
With so much in between passing through deserts, beautiful mountains and off train excursions.
Dates and prices out now and ON SALE for 2022.
Call in and grab a brochure or request an electronic version.

03/03/2021

Our Business is still OPEN and operating and we are NOT closing down, we are here to help you plan & talk about your travel dreams daily from 10am – 2pm.

We have had to make the tough decision to decline on renewing our Lease, this is part of our Business Plan in COVID times and our survival strategy, we are very fortunate to have a generous Landlord who has been very accommodating throughout the past year has offered for us to stay whilst it is advertised.

We may have to implement our PLAN B until the International Borders are open and our Domestic Borders remain open consistently.

I appreciate that delays in refunds being processed by airlines, cruise lines, tour companies and hotels are extremely frustrating and we will continue to pursue these to ensure funds and credits are returned and advised to you as soon as possible.

As always, we would like to thank you for your support in this incredibly challenging time.

Penny Holly Amelia & Erin.