01/04/2021
📢 Important information from the Department of Home Affairs regarding Partner visa applications.
We are continuing to process more visa applications for partners. It is important that applicants provide all the information we need to assess their application.
We are also contacting visa applicants by phone. This is to tell them what information we still need to progress their application. These calls may occur outside Australian office hours. They may also come from any of our global processing offices. Departmental staff will identify themselves before asking you for any information.
Our officers will NEVER ask for your:
— credit card information,
— banking details, or
— ImmiAccount password.
Any information or documents we request of you should be sent to us through your ImmiAccount.
If your application contains all the required information, including health and police checks, it can be processed more quickly.
For more information visit: https://immi.homeaffairs.gov.au/news-media/archive/article?itemId=591