Our Story
Metro Travel Services is a team of experienced ‘Travel Consultants’ located in Melbourne & Sydney. Unlike your general travels agents, Metro Travel Services has extensive global relationships & networks. Leveraging their strengths, the team of experienced travel consultants focus on ‘customer first’ approach, delivering best experience for their clients.
Metro Travel Services strives to build memorable experiences rather than just ‘booking tickets’ on your behalf. The staff is prompt, helpful and believes that great experience starts at their door!
With high focus on creating a memorable brand reputation, Metro Travel Services has invested and lot of time & effort in creating consistency through out the booking experience for their clients. This makes sure that they not only enjoy the initial transaction but also come back as a loyal customer in the future. As part of the Metro Gateway Group of Companies, we will deliver the many benefits of buying power and offer the most professional and quality customer service you’d expect. We have the resources and the ability to work with all types of cultures, countries and situations, whatever their specificities may be. Our main asset: a truly intercultural management.
As part of the integrity and credibility of the Metro Travel Services brand, our services include a unique mix of Holidays & Vacations, Tours, Umrah & Travel Insurance, Money Transfer – making it a unique one-shop stop.
The difference between a Travel Agent (one who makes bookings on behalf of the airlines), and a Travel Consultant, (one who is an advisor with many years experience, has built extensive relationships and global networks) is essentially about customer attention. With Metro Travel Services, its not just about travel between two points but rather a memorable journey and an enjoyable experience. We hope you will find the following info useful.
So if you’re looking for a fresh focus for all your travel needs, you’ll find it with Metro Travel Services. We’re at your service!
