Aircalin

Name: Aircalin
Address: Level 2, 117 York Street, Sydney, NSW, 2000, AU
Telephone: +61292644866

Welcome to the official Aircalin page! Your perfect full service airline partner to travel to New Caledonia !

uth Pacific. Today, Aircalin flies to ten international destinations in the South Pacific and Asia, working with partner airlines to offer hundreds of onward connections. Hibiscus Class :
Hibiscus Class is Aircalin's premium Business Class cabin that offers luxury and comfort to those looking to fly in style. It offers dedicated cabin and service managers, priority boarding and access to club lounges for an even smoother and pleasant journey. Whilst on-board, Hibiscus passengers can enjoy lie-flat seating as well as a delicious choice of French dishes made from local produce, together with a fine selection of French wines. Economy Class :
Passengers flying with Aircalin’s Economy Class are able to relax and unwind in spacious, reclining seats. A French menu is served and accompanied with a selection of wines. Seats are equipped with adjustable head and footrests together with a large selection of in-flight entertainment. Aircalin caters for the needs of all its passengers and is here to help with any special assistance. Changing tables, bassinets and feeding bottles are available on board all aircrafts.

23/10/2024

Live our culture! 🌺

🏝️ Discover our traditions through our unique lifestyle and art.

Enjoy an authentic, local experience that will enrich your trip. ✨

📸 New Caledonia Tourism, Marine Reveilhac

21/10/2024

⛰️ Go hiking in the heart of New Caledonia's wilderness!

→ Breathtaking scenery awaits you. 🌿

📸 Marine Reveilhac

09/10/2024

Lifou has a certain charm...✨

We love the Cliffs of Jokin: perched above glistening turquoise waters, these cliffs offer a breathtaking showcase of the coastal beauty 💙

📷 ©New Caledonia Tourism

01/10/2024

Visit New Caledonia and discover paradise...

This breathtaking view is of Upi Bay in the Isle of Pines. One of the many stunning islands off the mainland, and easily accessible by ferry or plane.

📷 © New Caledonia Tourism /

27/09/2024

Here are our top 10 reasons to visit New Caledonia (as if one wasn't enough! 😜 ):

☀️ Enjoy a tropical climate
🌴 Discover a rich culture
🌇 Experience the best sunsets
🍲 Savour traditional and gourmet cuisine
🙋‍♀️ Meet a friendly and welcoming population
🌄 Explore raw and authentic landscapes
🏖️ Walk on fine sandy beaches
🚲 Go for a bike ride off the beaten track
🏝️ Discover magical islands
🌺 Enjoy a tropical and unique atmosphere

Still mulling it over? We have of course got many more reasons! 😉

📸 ©NCT, ©Marine Reveilhac, ©Oneye Production

10/09/2024

🤿 All you need is a snorkel mask and you are ready to discover the magical world that lives beneath our crystal clear waters. 🌊✨

📸 ©Marine Reveilhac

28/08/2024

How about kayaking in this unusual landscape?

The drowned forest offers you an original excursion to the heart of the southern lands of New Caledonia. 🌺

📸 ©SUDTOURISME / Patrice Hauser

23/08/2024

50 shades of blue...Explore our islands, their turquoise waters and fine, white sandy beaches. 🏝️

📸 : ©Eyefly, & / NCT, ©Dean Cropp

16/08/2024

Re-discover the beauty of our sunsets! ☀️ ✨

📸 ©NCT

07/08/2024

Let New Caledonia win your heart back! 🤍
➜ Located in Voh, this breathtaking landscape perfectly embodies the natural beauty and values of our island ✨

📸 .ontheroad

01/08/2024

Do you miss this beautiful view? 😍
➜ Rest assured, we believe in the beauty of tomorrow, and especially in the resumption of travel ✈️

🌺 With us, continue to experience the world!

📸 : Peter Toth

04/06/2024

From 5 June, Aircalin will be gradually resuming some of its long and medium-haul commercial flights.
This partial resumption has been put in place in collaboration with the State, the Government of New Caledonia and the CCI-NC, and remains conditional on safe access to La Tontouta International Airport.

➤ To date, subject to any change in the situation, and following disruptions to flights between Magenta and Tontouta for weather reasons, the following flights are authorised or awaiting authorisation: https://geo.aircalin.com/en/breaking-news

Beyond these flights, Tontouta airport remains closed until further notice.
Pending a return to a normal situation, this partial resumption takes account of safety constraints for passengers and flight crews, traffic on the RT1, curfew times and airport operations.
Passengers and their baggage will therefore be transported by air from Magenta airport to Tontouta airport, and vice versa for arrivals in New Caledonia.
As a result, timetables will be modified and baggage will be limited to a single item weighing 23 kg per passenger.

Please note :
- Passengers whose flights are confirmed will be notified and contacted by Aircalin staff.
- Shuttle buses will be available from the RAI bus station, the former CHT car park, to take passengers to Magenta airfield. Passengers should not arrive directly at Magenta.
- People living near Tontouta airport or arriving from the north can go directly to Tontouta (no car park, but drop-off possible).

The list of authorised flights will be updated as the situation develops : https://geo.aircalin.com/en/breaking-news
Other flights will unfortunately be cancelled.

03/06/2024

[IMPORTANT FLIGHT INFO]

As announced by the High Commission of New Caledonia, La Tontouta international airport remains closed until further notice for commercial flights due to insufficient security conditions for access via RT1.

However, despite the numerous constraints imposed, the Aircalin teams are currently mobilised with the State services, the Government of New Caledonia and the CCI so that secure access conditions to the airport of La Tontouta can be put in place for a gradual resumption of commercial flights soon.

In this downgraded situation, the flight program will be partial and limited pending a return to the normal schedule. Flights will be rescheduled as soon as Aircalin has official approval from the authorities to ensure safe operating conditions.

We understand our customers’ concerns and we assure you that we will do everything we can to ensure that our flights resume as soon as possible.

➤ Has your flight been cancelled, or do you have a flight planned with Aircalin in the coming days?
In view of the gradual resumption of our flight schedule, we invite our passengers with an Aircalin ticket starting with 063 and whose flight has been cancelled since May 13 or who have a flight scheduled in the coming days, to send us their intentions to cancel or maintain their trip by completing this form: https://forms.office.com/r/fD5Q9Z8euM

We will communicate again as soon as we receive new information regarding this matter.

We invite you to refer to our website, which is updated in real time: https://geo.aircalin.com/en/breaking-news

Thank you for your trust and patience, take care of yourself 🌺

31/05/2024

[Update #3 - Extension of the airport closure until June 3 at 9 am and repatriations]

As New Caledonia is still in a crisis, the High Commission has announced an extension of the closure of Nouméa La Tontouta airport until June 3 at 9 am (local time in New Caledonia).
Therefore, Aircalin is not authorised to operate commercial flights until this time. However, during this period, the company was requisitioned by the State and participated in certain repatriation and air transport operations.

➤ Please refer to our website, which is updated as cancellations occur: https://geo.aircalin.com/en/breaking-news

➤ If you had a flight scheduled between May 14 - June 3 2024, please refer to the “commercial measures for flight cancellations from May 14” section available on this page: https://geo.aircalin.com/en/breaking-news

➤ Aircalin is working with the authorities to help the many people who are still waiting for flights

>> For Caledonians, we invite you to contact the authorities to:
→ report your presence and your situation to French embassies or consulates: https://gouv.nc/transports
→ make your repatriation requests to the government services of New Caledonia, here is the form to register: https://gouv.jotform.com/team/gnc/rapatriement-nc
→ benefit from assistance from the South Province for its residents: https://www.province-sud.nc/catweb/app/demarches/aide-caledoniens-bloques?fbclid=IwZXh0bgNhZW0CMTAAAR3gq04y7bAo7OtyNrnawIWBuDWhU3exiXqZ11-iPt-FUvnAI4-m5s0CiTM_aem_Acfb20Xb9t7CFLjX3xnqQ6N66XG0cjSVPZywPTP3st_nwaQNXfBdFGz2ksJHQjU-DovWuwPWr2aSoP9aG71WvRBZ

>> French tourists residing outside New Caledonia, whose return flight has been cancelled since May 13, 2024, and who would like to return home, are invited to complete this form accompanied by proof of inbound and outbound plane tickets, as well as a copy of their French passport to the following email address: [email protected]
More information can be found here: https://www.nouvelle-caledonie.gouv.fr/Actualites/Accompagnement-des-touristes?fbclid=IwZXh0bgNhZW0CMTAAAR1qi2TfeBCuP-OBKK25yhwIv3dxmimguu-qtJa8dEpDaPn-jRaOadkArVk_aem_AceKgPY0hwB35qaJ9B068RsiVSootAy4lP_yutvvufWUKwgx-QFUqItiPZOVUCZIVrc8ztzKh_ZGadQtRmox8CzE

>> A census form for residents of French Polynesia stranded in New Caledonia is available on the website of the Presidency of French Polynesia: https://www.presidence.pf/reunion-du-comite-de-pilotage-des-personnes-en-situation-de-precarite-2/?fbclid=IwZXh0bgNhZW0CMTAAAR1p1aSMk_VWse7dgljxQJy4QdNRz3nD65WuosOKywyVDnfNNreH1lKku6o_aem_Acd5yln_umrEJ8Jm-Kfz5F0yictcD25Dbh4X-JzXrOUn1JSwjOmt-TasRMLU0Y0aaOYqDtCHJDJpBDTZy28iYBMA

>> For nationals of other countries, we request that you contact the authorities in your country of residence in order to let them know that you are waiting for a flight.

Our teams remain in close collaboration with the authorities and are doing their utmost to inform you as quickly as possible of developments in the situation.
We thank you for your understanding and for your patience.
Take care of yourself 🌺

22/05/2024

Faced with the ongoing crisis in New Caledonia, we are aware of the need for information and support for our customers stranded in Australia or New Caledonia awaiting their return flights.

➤ Our call centre in Nouméa has re-opened, weekdays from 9 a.m. to 3 p.m., depending on the availability of our very limited staff.
☎️: (+687) 26.55.00
➤ For those located in Australia, our on-site office is also available: https://geo.aircalin.com/en/contact/contact-us

Information is also regularly updated on our page. However, the reduced workforce does not allow us to respond to all requests received via social networks.

Currently, flights from May 14 to May 25 09am are cancelled. You can refer to our site, which is updated in real time for more info: https://geo.aircalin.com/en/breaking-news

➜ We also have some useful information below:
1. The closure of the airport was decided by the High Commission, at present we do not know when it will re-open. The re-scheduling of flights will be organised as soon as the re-opening of the airport has been confirmed by the High Commission.

2. If you want to know if your flight is cancelled, refer to our website which is updated with cancellations: https://geo.aircalin.com/en/breaking-news

3. If no re-scheduling of your flight has been confirmed, we do not recommend going to the airport of your host country. While La Tontouta airport remains closed, access is not guaranteed.

4. If you have several flights or connections before your arrival in New Caledonia, there is no need to go to the departure airport. As Nouméa La Tontouta airport is closed, you will be stuck on your stopover. Be sure to cancel/postpone your flights (see point no. 7)

5. If you are currently stranded abroad, we recommend you find accommodation, follow the news and remain contactable by email and telephone. As the current situation is neither the fault nor the responsibility of the airline, the costs incurred by flight cancellations (hotels, transfers, etc.) are unfortunately not covered.

6. Given the exceptional closure of La Tontouta Airport and its impact on flight operations, Aircalin is applying appropriate commercial measures:
customers in possession of an Aircalin ticket (starting with 063) affected by a cancelled flight during the airport closure period can benefit from the following conditions:
→ Cancellation and refund free of charge
→ Postponement of their trip free of charge for departure before June 30, 2024

For customers not impacted by a cancelled flight, or wishing to postpone their trip beyond June 30, the ticket price conditions remain applicable; costs incurred by flight cancellations (hotels, transfers, etc.) are not covered by the company.

7. To make changes to your flights or for cancellation requests:
→ for New Caledonia: https://forms.office.com/r/fD5Q9Z8euM
→ for other countries, contact our teams on site: https://geo.aircalin.com/en/contact/contact-us

8. If you do not have a ticket number starting with 063, please contact your original point of sale.

Our teams, in close collaboration with the authorities, are doing their best to inform you of developments in the situation.
Take care of yourself 🌺

17/05/2024

[UPDATE - CONTACT FOR CHANGES OR CANCELLATIONS]

As you know, we are in a crisis situation in New Caledonia. We know that many of you are stranded, awaiting your return home.

At present, flights from May 14 to May 21 inclusive are cancelled. Please refer to our website, which is updated in real time: https://geo.aircalin.com/en/breaking-news

Flights will be rescheduled as soon as the airport reopens.

For the time being, given the situation in New Caledonia, Aircalin's sales office and call centre in Nouméa remain closed and our office in Sydney is unable to answer all calls due to high call volumes. The reduced workforce is also unable to respond to all the requests received via social media.

Information will be posted on our website as soon as possible.
Please do not go to the airport until your flight is rescheduled, whether in your country of departure or La Tontouta.

If you are currently stranded abroad, keep up to date with the news and continue to monitor your emails and SMS.

➤ In the exceptional context of the closure of Tontouta and its impact on suspended flights, Aircalin is applying appropriate commercial measures.
For flights from May 14, 2024 until the airport reopens, Aircalin tickets (starting with 063) can benefit from :
→ Date changes with no change fees and no additional fare on direct Aircalin flights. Additional fees may apply on partner airlines.
→ Free cancellation (until the airport reopens).
→ Other costs such as hotels, transfers, etc. are not covered by Aircalin. Please contact your travel insurance provider to discuss your policy inclusions.

➤ To request a change or cancellation:
→ for New Caledonia: https://forms.office.com/r/fD5Q9Z8euM
→ for other countries: https://geo.aircalin.com/en/breaking-news

We regret any inconvenience caused.
Take care of yourself 🌺

16/05/2024

The entire team at Aircalin are deeply saddened at the current crisis situation in New Caledonia, and we know that many of you are stranded, awaiting your return home.

We are waiting for Nouméa la Tontouta airport to re-open so that we can start rescheduling flights. Our teams, working closely with the authorities, are doing their utmost to provide you with answers as soon as we have them.

Rest assured, all affected passengers will be contacted as soon as we are able to provide information. Our communication channels are as follows: sms, email address which can be found in your reservation and on our website: https://geo.aircalin.com/en/breaking-news

Please note, staffing is reduced due to the serious nature of events currently taking place in New Caledonia. Our sales office and call centre in Nouméa are closed, and our office in Sydney is experiencing a high-volume of calls. We are also not able to answer all questions on social networks (private messages and comments).
We remind you of the following information:
➜ The closure of Nouméa la Tontouta airport is decided by the High-Commission. At present we do not know when it will re-open
➜ If you would like to know if your flight is cancelled, please refer to our website which is updated with cancellations: https://geo.aircalin.com/en/breaking-news
➜ If your flight has not been rescheduled, there is no point going to your host country's airport, or to La Tontouta airport, which is inaccessible.
➜ If you are currently stranded abroad please refer to the news section of our site and remain contactable by email and SMS.
➜ The company is able to offer no-cost rescheduling on Aircalin flights, possible fare readjustment on partner airline flights and cancellation for cancelled flights.
➜ To modify your reservation, please visit our website: https://geo.aircalin.com/en/my-booking

We thank you for your understanding.
Take care of yourself 🌺

12/05/2024

Because you are their greatest inspiration, happy mother's day 💕🌺

09/05/2024

Stress-free holiday preparation! ✈️

👉 Discover our top 3 tips of what to do before you go to the airport:

🧳 Luggage check: travel with complete peace of mind by ensuring your checked luggage, cabin baggage, and sports equipment are prepared properly. Find all the information you need here: https://geo.aircalin.com/en/baggages

✅ Passport & visa: before you travel, it is crucial to verify that you have all the necessary travel documents. Find more info here: https://geo.aircalin.com/en/travel-documents

📝 Online check-in: for Aircalin-operated flights, you can check in online between 30 hours and 1 hour before your flight's departure: https://geo.aircalin.com/en/check-in

07/05/2024

Performance, innovation, know-how, safety, trust, commitment, kindness and friendliness: our values take on their full meaning when they come together, and our employees represent them wonderfully. 🌺

📸

29/04/2024

Our beautiful island is full of hidden paradises. 🌺✨
Welcome to Îlot Casy, a little treasure located off the southern tip of New Caledonia. 🏝️

📸 viens_jetemmene_

26/04/2024

Happy International Pilots' Day! Let's take this opportunity to thank the incredible individuals who fly our planes, and who allow us to travel the world by ensuring the safety and efficiency of each flight! ✈️

Thank you for sharing your love of the sky with us every day! ✨

24/04/2024

🛍️ Duty Free: continue your shopping experience on board!

Perfumes, beauty products, jewellery, alcohol and more. Our large range of on-board boutique products are perfect for your last minute gifts. 🎁

➜ Find the catalogue here: https://www.aircalin.com.au/en/comfort-on-board/in-flight-shop

22/04/2024

Nothing is nicer than a smile from our Aircalin staff to brighten up your day! 🌺

📸

18/04/2024

Why not soak up the magical atmosphere of Yeleje beach? ✨

📍Maré, New Caledonia

📸

Address

Level 2, 117 York Street
Sydney, NSW
2000

Telephone

+61292644866

Website

https://geo.aircalin.com/en

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Videos

Fall in love with New Caledonia in 3 seconds! 😍 🎥 @joana_alina

Happy International Pilots' Day! Let's take this opportunity to thank the incredible individuals who fly our planes, and who allow us to travel the world by ensuring the safety and efficiency of each flight! ✈️ Thank you for sharing your love of the sky with us every day! ✨

🌺 Discover our new Aircalin children’s kit! Created in collaboration with Caledoclean and made from recycled materials, this kit offers a fun and environmentally friendly travel experience. 🌱 🎒🖍️ Invite your children to join the community of eco-adventurers in the company of our mascots Joey, Lila, Malo & Abby, and help them to discover our educational activities inspired by New Caledonia: puzzles on marine biodiversity, colouring pages of emblematic animals and quizzes on environmental preservation 🍃 👉 Are they ready for an adventure?

🏆 Global Brand Award 2024 Aircalin has won the 2024 Prize for Excellence in sustainable development initiatives from the Global Brand Awards! 🌱 ✨ 🔍 This award, dedicated to airlines that stand out for their achievements in sustainable development, aims to encourage and celebrate positive initiatives in terms of ecology. 🥇 Nominations: https://www.globalbrandsmagazine.com/award-winners-2024/ Committed to the tips of its wings for a greener future, this new distinction confirms our company's commitment to acting in favor of the preservation of nature and the richness of New Caledonian biodiversity. ✅ ➜ To find out more about our sustainable development commitments, go here: https://www.aircalin.nc/en/sustainable-development

Behold the beauty of Port-Boisé and Prony... Even amidst the falling rain, these landscapes retain their breathtaking allure. 🌧️ 📸 @carnetdetincelles

🎉 Happy Lunar New Year 2024! 🏮🐉 As we step into the Year of the Dragon, we wish you an amazing journey filled with prosperity and extraordinary adventures. ✨ ✈️ ! 🎊🐲 #LunarNewYear #YearOfTheDragon #Aircalin

On the Mont-Dore trails, each step is an adventure towards the summit, with the promise of breathtaking views of the ocean. 🏞️🌿 📷 @maeva.legoupil

50 shades of blue...💙 🌊 💙 🌊 📷 magbest_

Aircalin wishes you a happy new year 2024 !.mp4

Wishing you a Happy New Year! 🌟 🎉 As we soar into 2024, may it brings you joy, new adventures, and a commitment to a greener tomorrow. Thank you for being part of our community. Here's to new adventures, unforgettable journeys, and 2024 filled with positive impact! 🌏 💙 ✈️ New Caledonia, it's in our nature.

The beauty of New Caledonia's landscape is unparalleled. 🥰 🧡 📷 @nico.lry_

🥰 Embarking on our aircraft isn't just a journey; it's an immersive experience, a genuine spectacle in the sky! 🎥 @beaslo_air

We 🧡 Lifou and its idyllic corners. 😍 🎥 @lisatangnc

🎂 Aircalin's 40th anniversary celebrations continue... This time, it was some of our cherished customers who were surprised with free flights, which were given away on 20 of our flights. Watch the heart-warming moments unfold in this video. 🎬

New Caledonia, it’s in our nature. For 40 years, we have been transporting your dreams and emotions across continents, sharing our love of the sky. Today, ambitious at heart, Aircalin is committed from the tips of its wings to clearer skies. To mark this occasion, discover our new movie showcasing 40 years of Aircalin: https://aircalin40.com/au

Aircalin wishes you a weekend as spectacular as these sunsets! 🧡 🎥 @maeva.legoupil

Shortcuts

Aircalin

Get into the holiday spirit as soon as you arrive at the airport and relax and enjoy Aircalin’s full in-flight services. With regular flights from major Australian cities – Melbourne, Brisbane and Sydney – New Caledonia’s national airline is the ideal way to discover this beautiful island. Founded in 1983, Aircalin’s ambition was to become one of the leading and most innovative companies in the South Pacific. Today, Aircalin flies to ten international destinations in the South Pacific and Asia, working with partner airlines to offer hundreds of onward connections. Hibiscus Class : Hibiscus Class is Aircalin's premium Business Class cabin that offers luxury and comfort to those looking to fly in style. It offers dedicated cabin and service managers, priority boarding and access to club lounges for an even smoother and pleasant journey. Whilst on-board, Hibiscus passengers can enjoy lie-flat seating as well as a delicious choice of French dishes made from local produce, together with a fine selection of French wines. Economy Class : Passengers flying with Aircalin’s Economy Class are able to relax and unwind in spacious, reclining seats. A French menu is served and accompanied with a selection of wines. Seats are equipped with adjustable head and footrests together with a large selection of in-flight entertainment. Aircalin caters for the needs of all its passengers and is here to help with any special assistance. Changing tables, bassinets and feeding bottles are available on board all aircrafts.