PRODUCT PROFILE
Finch Security Services (pty) Ltd provides a variety of security services which includes the following:
- 24 hour security guard services on temporary and permanent contracts ie,residential,commercial,industrial
- Private investigation
- Guard dogs.
- Surveillance systems cctv
- Loss control.
- Alarm monitoring
- Cash in transit
BUSINESS CYCLE
Finch security service (Pty) Ltd of
fers its services to clients throughout the year. INFRUSTRUCTURE USED
Finch security services (Pty) Ltd carries its activities from rented office building in African Mall .Its physical address is Plot 1239 Unit Old Industrial, which is its main office, It also have its own fleet of vehicles to carry out its operations and have a second office in Francistown which caters for customers in the northern region of the country. CRITICAL SUCCESS FACTORS
Finch security services (pty) Ltd is able to carry out its mandate because it has a good management team who know how the industry works .It also have employees who have experience in the security business. The company abides by the country’s labour laws. The company encourages the spirit of team work between supervisors as well as the management. It is also have a good conflict resolution strategies in place to help in resolving conflicts timeously .The company also have a cordial relationship with its clients
PRODUCT RISK
Security business is a dynamic industry which is also evolving and moving with the current clients in business today. The services are not tailor made as they need to be offered as per the specifications of each individual client. MARKET AND INDUSTRY DYNAMIC
The market is open and available as a result of the government privatising its security to private individual companies. As a result of this the industry has experienced an influx of new companies registering to offer security services resulting in the market becoming saturated. Good will and good reputation of the company is the players in insuring that the company continue to do well. MANAGEMENT RISK
Any change in the management personnel could cripple the company because some of the personnel may prove to be irreplaceable. MACRO ECONOMICAL FACTORS
Finch security services (pty) Ltd have most of its client base as government department and parastatals. RISK MANAGEMET
Finch security services (pty) Ltd as an entity encounters risks in its operations. It has different clients with different expectations which must satisfy at all costs. It also have employee’s matters which need to be addressed and settled satisfactorily. In such cases the company resort to resolving every matter amicably with the persons involved to avoid harm to the company’s reputation. The management is fully involved in any decisions taken to allow them to have a say in any resolutions made. We also supply undercover operations .This is done in businesses where some theft is suspected to be done by employees. This exercise is be done by way of rotating guards within specified period of time depending on the agreements between the client and the company (covet operation
