TLS is a company that believes that communication between businesses and their customers must be eff
TLS is a brand experience center devoted to supporting a select group of North American brands in delivering their brand promise. Based in London, Ontario we have honed our craft of shepherding customers towards having their needs met and taking customer engagement to a deeper level for over twenty years. We believe, profoundly so, that serving is the active ingredient of service and purposeful action impacts brand performance and brand health.
Maryanne, a dedicated MomentMaker® with California Closets, is always smiling while making moments in the BXC! 😊✨ Her positive energy and commitment shine through every day, creating unforgettable experiences for everyone. Thank you, Maryanne, for your passion and joy!
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Just a few days left to participate in our 'Keeping Summer Alive' photo stravaganza! 📸☀️ Don't miss your chance to share your favourite summer moments and be featured on our Instagram stories. Tag us and use the hashtags and . Let's make these final days count! 🌴📷
This week, Steph travelled to Philadelphia for the CertaPro Painters annual corporate team meetings. Over the course of a few incredible days, we connected, aligned, learned, and gave back to our community! 🤝💡 As part of our team-building activities, we built bikes that were donated to Not My Child Inc., helping to bring joy and support to those in need. 🚴♂️💛
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Get ready to keep the summer vibes alive with our 'Keeping Summer Alive' photo stravaganza! 📸☀️ Kicking off this week and running until September 30th, let’s capture and celebrate those sunny moments together. Don’t forget to tag us so we can share your photos on our Instagram stories! Use hashtags and to join the fun. Let’s keep the summer spirit going strong! 🌴📷
Let's take a moment to thank our hardworking MomentMakers®, near and far, for all that they do! 🙌✨ Your dedication, passion, and commitment make every moment special. We appreciate everything you bring to the team every single day.
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Back to school! 📚✨ Good luck to everyone heading back to the classroom. Here's to a year of living, learning, and growing—both in and out of school. Let's make this year one of endless possibilities!
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Happy anniversary to our amazing MomentMakers®, who celebrated an anniversary in August! 🎉🌟 Your hard work continues to inspire us all. Thank you for making every moment count—here’s to many more years of success together!
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Congratulations, Laurie, on 23 incredible years at TLS! 🎉✨ Your leadership, vision, and dedication as our amazing CEO have been truly inspiring. Thank you for guiding us with unwavering commitment and for making TLS what it is today. Here's to many more years of success and growth together!
Shout out to our FIRST ONSITE MomentMakers® who have been working tirelessly during this extra wet season! 🌧️👏 A big thank you to the local branches for going above and beyond and putting in the extra hours to keep everything running smoothly. Your dedication doesn’t go unnoticed!
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Living in the Moment season 2, episode 2 is out now! 🎙️🚀 We're diving deep into all things AI in this episode. Don't miss out on the insights and discussions—listen now on Spotify!
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Introducing the Summerboulation lists! ☀️📚🎶
We are thrilled to share TLS' first-ever summer booklist and playlist with you!
A huge thank you to everyone who contributed their favourite books and tunes. For those who didn't get a chance to submit suggestions, now is your moment!
You can find our booklist on our Company Communication page.
Find our playlists on Amazon Music and Spotify. Feel free to add your favourite summer songs and keep the vibe going all season long.
Use these lists to maximize your summer fun. ENJOY! 🌞📖🎧
Spotify: https://open.spotify.com/playlist/16vfEdRjfL7FaeeLTCC5p8?si=ut55_63wQr6mqcbUsKWBCA&pi=u-UmEpBHDkTeml&pt=5d1a872fc95d4a7082d1792b6def0533
Amazon music: https://music.amazon.ca/user-playlists/6284ce0e56054ce3ae0fcf72bf529ee0c2a0?ref=dm_sh_FAKA3990qd1XsmuBXpkJ3hkRu
Donation Drive 💚🥫
Our food drive is in full swing, and the teams are ready to make a difference! This month, we are working in 4 groups to collect donations for our local food banks.
Donations for the food bank can be delivered to our office if you’re local to London. For our remote MomentMakers®, you can participate by donating to your local food banks and submitting proof of donation to your team captains.
Let’s come together to support our communities and make this Summer of Service impactful! 💚
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Summer with a view at 100 Kellogg Lane! 🌞🏢 Enjoy the beautiful vistas of London from our new home. There's nothing like soaking in the sights while creating unforgettable moments.
Happy fourth anniversary, Amanda! 🎉✨Thank you for your dedication and for making each moment count. Here's to many more years of success together!
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Happy second anniversary to Samantha C, Enrique K, and Noah G! 🎉🌟 Your dedication, hard work, and positive spirit have made a lasting impact on our team and the experiences we create. Thank you for being an integral part of our journey.
We have two months left to complete our Bingo Acts of Kindness! 🌟💚 Each monthly activity is connected to our bingo card, making it fun and rewarding to spread kindness. The first 5 people to complete their bingo will have the opportunity to select a charity, and TLS will make a donation on their behalf. Let's continue making a positive impact together!
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Step it up 2024! 🚶♂️🏅 Our step challenge has concluded with an incredible 5,244 miles walked in 34 days. A huge congratulations to Arthur S., our top MomentMaker®, who walked an impressive 201.7 miles! We are thrilled to announce that we will be making a donation to the Sick Kids Foundation, Arthur's charity of choice. Thank you to everyone who participated and made this challenge a huge success!
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Let's Clean It Up! 🌿🧹 This week, we are focusing on our environment as part of our Summer of Service. From July 22nd to 29th, we are dedicating ourselves to cleaning up our surroundings.
MomentMakers® will submit a list of items they collect and pictures of their efforts. Each item will add points, and the MomentMaker® with the highest score will select a charity to receive a donation from TLS.
Let's make a positive impact together and keep our surroundings beautiful! 🌍💚
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Amanpreet, our Tech Administrator, exemplifies the essential role of technology in our success. ✨ The care and support shown by the leadership team and MomentMakers® are critical to our success and the success of our brand. Amanpreet's dedication to ensuring our systems run smoothly allows us to focus on delivering exceptional experiences.
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We love a special guest MomentMaker® in the BXC! 🦒✨
Brandon helps equip our MomentMakers® with better tools, enabling them to focus entirely on providing the best care. 🌟📞
During his first week, Hurricane Harvey hit, and it quickly became apparent just how crucial our service is and the profound impact you can have as the first point of contact. This experience was invaluable at this early stage of his career, transitioning from an end user to working on the development side.
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The Summer of Service is well underway, and we have two more exciting months of kindness ahead of us! 🌞✨ Let's continue spreading positivity, making meaningful connections, and creating lasting impacts together.
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Wrapped up in one of our favourite Caribou Collection blankets at the BXC! 🦌💚
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Friday night, our leadership team gathered for our annual Tequila Dinner! 🎉🍹 This cherished tradition allows us to reflect on our successes, strengthen our connections, and set our sights on future goals. Cheers to the incredible teamwork and camaraderie that make us stronger every year. Here's to many more memorable nights and continued success!
Happy Father's Day to all the fathers and father figures! 👨👧👦💚 Today, we celebrate and honour the incredible men who guide, support and inspire us. Thank you for your unwavering love and dedication. Enjoy your special day!
🌞 Summer of Service Bingo! 🌞
Join us in June, July, and August for our Bingo Acts of Kindness challenge! Each month, participate in activities connected to our bingo card. The first five people to complete their bingo will have the opportunity to select a charity, and TLS will make a $100 donation on their behalf.
Let's make a difference together, one act of kindness at a time! 💚
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Valerie, our Director of Workforce Optimization, embodies dedication and purpose in every aspect of her role. 🌟 With a clear vision, Valerie shares, 'I feel like I'm working for a clear purpose.' Her passion and commitment drive our team forward daily, ensuring we achieve our goals and continually optimize our workforce. Under her inspiring leadership, we've seen tremendous growth and innovation. Valerie's ability to align our team's efforts with our overarching mission is truly commendable.
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🌟 Summer of Service starts now! 🌟
From June 1 to August 31, join us in making a difference. Our Step Challenge runs from June 1 to June 30, where we’ll walk across Canada as a team, aiming for a goal of 5000 miles. 🚶♂️🚶♀️
Once we reach our goal, TLS will make a CAD $1000 donation to a charity chosen by the challenge winner – the person who walks the most miles. 🏆💚 Let’s step up, get moving, and support a great cause together!
This week, we had the honour of hosting both the CEO and President of Paul Davis Canada at our Brand Experience Center! 🌟 It was a fantastic opportunity to connect, share insights, and strengthen our partnership. Thank you for visiting and inspiring us with your leadership and vision.
Happy Pride Month! 🏳️🌈💚
We celebrate and honour the importance of diversity, equity, and inclusion. At TLS, we believe that everyone should be able to bring their authentic selves to work and life. Let’s continue to create an environment where everyone feels valued and respected.
700 Richmond Street
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Members of our leadership team are hard at work planning new ways to connect and improve with our MomentMakers® across Canada. 🇨🇦✨ Together, we're committed to fostering growth, enhancing experiences, and making every moment matter. #tls #firstserveothers #momentmaker® #momentmade #ldnont #lndont #ldnontario #londonon #londonont #londonontario #canadaslondon #519 #519local #519london #ldngem#519ldn #forestcity
The final countdown for Summer of Service Bingo is on! ⏳✨ How many squares have you crossed off? Keep the momentum going and let’s finish strong together. Every act of kindness counts!
We are back! 🎙️ 'Living in the Moment' – a TLS podcast – is back with a new episode featuring our Laurie, Raemie, and Steph! Tune in now on Spotify to hear their insights and stories. Don't miss out on this exciting episode!
Purposeful action improves brand health. 💚 By focusing on meaningful interactions and intentional efforts, we strengthen our brand and create lasting impacts. Let's continue to make every action count!
It's time to clean up this July! 🌿🧹 As part of our Summer of Service, we're dedicating the last week of July (22nd - 29th) to cleaning up our environment. Everyone will be given a list of items to collect, and each item will add points. The MomentMakers® with the highest score will select a charity to receive a donation from TLS. Let's make a positive impact together and keep our surroundings beautiful! 🌍💚
It was great to gather this week and to learn and grow together. 🌟🤝 Strengthening our bonds and sharing knowledge makes us all better. This time spent collaborating, exchanging ideas, and supporting each other is invaluable. As we move forward, let’s continue to foster a culture of continuous growth and teamwork.
Welcome to TLS! 🌟 Here, we create meaningful interactions by engaging in the moment. Every connection we make is an opportunity to make a difference, and we're dedicated to crafting experiences that resonate and leave a lasting impact.
Our role is to make lives a little easier, happier, and more productive. ✨ At TLS, we're committed to creating meaningful experiences that uplift and empower others. Whether it's through innovative solutions, exceptional service, or simply lending a helping hand, we strive to make a positive difference in the lives of those we serve.
Our team has the unique ability to uncover opportunities to care for people in the moment and deliver on your brand promise at the most critical times. 🌟💼 With compassion and dedication, we're committed to providing exceptional experiences that leave a lasting impact. It's not just about meeting expectations; it's about exceeding them with every interaction.
Take a peek at one of our Leadership Team Meetings! 📸✨ It's a moment where we come together to connect, inspire, and collaborate, working hand in hand to elevate TLS to new heights. These meetings are more than just discussions; they're opportunities to learn, grow, and innovate as a team.
Take a tour from the BXC to Starbucks! ☕🚶♂️ At 100 Kellogg Lane, we're captivated by the historic charm of the old secret passageways that weave through the building. Join us as we explore and embrace the unique character of our new home, where every corner is filled with intrigue and nostalgia.
When we prioritize empathy, compassion, and genuine care, we not only create memorable moments but also leave a lasting impression that resonates deeply with others. Let's continue to make a difference by uplifting and supporting everyone we can.
Welcome to The Tower at 100 Kellogg Lane, our new home base for all things moment-making! 🏢✨ Step into a space designed to inspire creativity, collaboration, and innovation as we continue to craft unforgettable experiences and shape the future together.
One of our favourite perks of our new home at 100 Kellogg Lane is easy access to their amazing facilities, including a direct elevator to The Club House! 🏡🚶♂️💼
Happy Family Day to our TLS family! 👨👩👧👦💚 Today, we celebrate the bonds that unite us, the laughter we share, and the support we provide one another.
Out with the old and in with the new! 🏢✨ Welcoming the fresh vibes of our new office space. Here's to new beginnings, innovative spaces, and a future filled with creativity and collaboration.
Today, we are celebrating a major milestone: Christina's 5-year anniversary at TLS! 🎉🌟 A huge thank you to Christina for five incredible years of hard work and dedication. Your efforts are truly appreciated, and we're thrilled to have you as part of our journey. Here's to many more years of success and shared accomplishments! 🥂👏
Reflecting on 2023: A year of amazing moments, poignant reflections, and significant change. 💚 Each experience has woven a unique thread into the fabric of our journey, shaping us for the chapters ahead. Here's to the lessons learned, the joy experienced, and the resilience that fuels us for what's to come. Onward to a new year of growth and discovery!✨
Goodbye, 700 Richmond Street! 🏢 This week, we bid farewell to our home of 23 incredible years. As we close this chapter, we're excitedly stepping into a new era filled with possibilities, growth, and fresh beginnings. Here's to the memories made and the exciting adventures awaiting us at 100 Kellogg Lane! 🌟🚀
✨ A big shout-out to our dedicated MomentMakers® in the office for keeping the magic alive during this moving week. Your resilience and commitment are truly making this transition special.
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