Results By Ross Brown

08/06/2019

Here's what's new at Results By Ross Brown:
One of our latest projects has been helping a local business ramp up for their grand opening. Assisting with their database, sourcing info, and establishing their playbook. Pleased to report a successful launch and RBRB will continue to assist them as they grow!
Call Ross Brown at 905-728-7635 or email: [email protected] to discuss how we can help you!!!

03/26/2019

Allow Results By Ross Brown to put productive hours back into your weekly schedule. We can handle the smallest administrative tasks right up to complex multi faceted projects allowing you to concentrate on what you do best! Give Ross a call today to discuss at 905-728-7635 or email at [email protected]

02/28/2019

Standard Operating Procedure, def: Written procedure prescribed for repetitive use as a practice, in accordance with agreed upon specifications aimed at obtaining a desired outcome.



Time equals $$$.

Do you ever find yourself having to backtrack with a client because documents weren’t fully completed or perhaps a vital part of your process was missed?

Let Results By Ross Brown develop an easy, clear & concise Playbook/S.O.P. to be sure your time you spend with a client is fully maximized and allowing you to move onto your next client knowing all is in order.

Simple or multi-faceted Playbooks/S.O.P. are one of our specialties.

Contact Ross Brown at 905-728-7635 or e-mail at [email protected]

01/31/2019

RBRB Hand Written Greeting Card Program:
Many customers leave a company, not because they don't like the product, but because they feel unappreciated.
Appreciation is the key to loyal customers and more referrals.As a customer, when you feel appreciated, you buy more, you keep coming back and you tell others.People do business with people they know, like and trust, if they remember you! Our Custom, Hand Written Greeting Card program will keep you top of mind with your customers.
Let us share this exciting program with you!

01/25/2019

RESULTS BY ROSS BROWN
Your Remote Personal Business Assistant
Contact Ross Brown at (905) 728-7635 or E-mail: [email protected]
A few of the services which I am pleased to offer:
• CUSTOMER RELATIONSHIP MANAGEMENT (CLIENT CARE) FOR B2C AND B2B
• UPDATING AND MAINTAINING YOUR EXISTING DATABASE
• UPDATE/ENHANCE YOUR SOCIAL MEDIA PRESENCE
• CLIENT FOLLOW UP (LIVE OR DIGITAL)
• DETAILED INTERNET/SOCIAL MEDIA SEARCHES AND SOURCING
• CONFIDENTIAL MONITORING AND MARKET RESEARCH OF YOUR COMPETITION
• CALENDAR/SCHEDULE MANAGEMENT
• HANDWRITTEN CLIENT GREETING NOTE PROGRAMS (THANK YOU, BIRTHDAYS, ANNIVERSARIES, REFERRALS) TO DEVELOP LONG TERM RELATIONSHIPS WITH EXISTING AND PROSPECTIVE CLIENTS
• VIP REMINDERS (DROP DEAD DATES, CLIENTS LIFE EVENTS) TO SHOW YOUR EXISTING AND POTENTIAL CLIENTS THAT THEY STAND OUT TO YOU
• DEVELOP CUSTOM CHECKLISTS, PROCEDURES, PROTOCOLS, FORMS, CHEAT SHEETS, STAFF GUIDES
• PROOF READING YOUR EXISTING/DRAFT DIGITAL & HARD COPY MATERIALS
• ORGANIZING YOUR PAPERWORK AND FILES
• ESTABLISHING PRACTICAL ORGANIZATION SYSTEMS SO YOUR KEY INFORMATION IS ALWAYS EASILY ACCESSIBLE TO YOU
• IS THERE A NEED OR SERVICE WHICH YOU DON'T SEE LISTED HERE? LET RBRB WORK WITH YOU TO ADDRESS YOUR EXACT NEEDS
• REFERENCES AVAILABLE

10/25/2018

RBRB Presents: Maintaining Your Clients

One of a businesses greatest assets are their clients. You have worked hard and invested to build a successful relationship. Let Results By Ross Brown ensure that your clients know their value to you. Whether it's an ongoing program of simple emails touching base or a personalized, handwritten note card let us help you invest today for tomorrow's business. Contact Ross at (905) 728-7635 or email: [email protected]

09/18/2018

Do you have that one project that you haven't gotten around to yet? Let Results By Ross Brown assist you so you can focus on what you do best. No matter the project size. Detail oriented, confidentiality assured. Contact Ross at 905-728-7635 or email [email protected]

09/11/2018

Do day-to-day administrative duties prevent you from building your business? Wouldn't it be great to spend time with clients rather than paperwork? RBRB provides the service of a detail-oriented, organized, reliable professional to assist you with these time-consuming tasks, either on a one-time project or ongoing basis.

Proudly based in Durham Region, no job is too small or too complex. Contact Ross Brown at (905) 728-7635 or E-mail: [email protected] to discuss how RBRB can provide customized administrative support to you and your business.
100% Confidentiality Guaranteed – References Available

05/15/2018

RESULTS BY ROSS BROWN
Your Remote Personal Business Assistant
Contact Ross Brown at (905) 728-7635 or E-mail: [email protected]
A few of the services which I am pleased to offer:
• CUSTOMER RELATIONSHIP MANAGEMENT (CLIENT CARE) FOR B2C AND B2B
• UPDATING AND MAINTAINING YOUR EXISTING DATABASE
• UPDATE/ENHANCE YOUR SOCIAL MEDIA PRESENCE
• CLIENT FOLLOW UP (LIVE OR DIGITAL)
• DETAILED INTERNET/SOCIAL MEDIA SEARCHES AND SOURCING
• CONFIDENTIAL MONITORING AND MARKET RESEARCH OF YOUR COMPETITION
• CALENDAR/SCHEDULE MANAGEMENT
• HANDWRITTEN CLIENT GREETING NOTE PROGRAMS (THANK YOU, BIRTHDAYS, ANNIVERSARIES, REFERRALS) TO DEVELOPE LONG TERM RELATIONSHIPS WITH EXISTING AND PROSPECTIVE CLIENTS
• VIP REMINDERS (DROP DEAD DATES, CLIENTS LIFE EVENTS) TO SHOW YOUR EXISTING AND POTENTIAL CLIENTS THAT THEY STAND OUT TO YOU
• DEVELOPE CUSTOM CHECKLISTS, PROCEDURES, PROTOCOLS, FORMS, CHEAT SHEETS, STAFF GUIDES
• PROOF READING YOUR EXISTING/DRAFT DIGITAL & HARD COPY MATERIALS
• ORGANIZING YOUR PAPERWORK AND FILES
• ESTABLISHING PRACTICAL ORGANIZATION SYSTEMS SO YOUR KEY INFORMATION IS ALWAYS EASILY ACCESSIBLE TO YOU
• IS THERE A NEED OR SERVICE WHICH YOU DON'T SEE LISTED HERE? LET RBRB WORK WITH YOU TO ADDRESS YOUR EXACT NEEDS
• REFERENCES AVAILABLE

05/15/2018

RESULTS BY ROSS BROWN
Your Remote Personal Business Assistant
Do day-to-day administrative duties prevent you from building your business? Wouldn't it be great to spend time with clients rather than paperwork? RBRB provides the service of a detail-oriented, organized, reliable professional to assist you with these time-consuming tasks, either on a one-time project or ongoing basis.
Providing over 30 years' experience in Client Care, Sales & Marketing and Social Media, RBRB will free up time in your day to allow you to do what you do best and build your business.
Proudly based in Durham Region, no job is too small or too complex. Contact Ross Brown at (905) 728-7635 or E-mail: [email protected] to discuss how RBRB can provide customized administrative support to you and your business.
100% Confidentiality Guaranteed – References Available

05/15/2018

04/23/2018

RESULTS BY ROSS BROWN
Ross Brown, Owner
Your Remote Personal Business Associate
E-mail: [email protected]
Your remote personal business assistant with over 30 year's experience in Client Care, Social Media and Sales & Marketing.
• INDIVIDUAL PROJECTS OR ONGOING TASKS
• VAST EXPERIENCE WITH SMALL PROJECTS AS WELL AS MULTI FACETED COMPLEX ASSIGNMENTS
• RUSH SERVICES AVAILABLE, OFFERING 24/7/365 SERVICE
• PROUDLY BASED IN DURHAM REGION
• CREATIVE, DETAIL ORIENTED, ORGANIZED, TECH SAVY AND RELIABLE TO ENSURE YOUR PROJECT IS HANDLED WITH CARE
• OFFERING YOU 100% CONFIDENTIALITY
• REFERENCES AVAILABLE