Nelia Santos, The Travel Agent Next Door

Nelia Santos, The Travel Agent Next Door Vacation and travel information; All-Inclusive Resorts, Groups and Wedding destinations & more I'm happy to be back in the travel industry after 20 years!

A lot has changed but what remains the same is that there is big, beautiful world out there to see! Whether you are looking for a quick break, an all-inclusive beach holiday, wedding destination, a cruise or a dream trip to Europe, reach out and let me help you find the right destination for you!

Enjoying this peaceful view by the river and reading a book before the Travel Leaders Network tradeshow tonight.
04/16/2024

Enjoying this peaceful view by the river and reading a book before the Travel Leaders Network tradeshow tonight.

These two well seasoned travelers are my cousins...well Ana is my cousin and Kris is my married in cousin lol. These two...
04/06/2024

These two well seasoned travelers are my cousins...well Ana is my cousin and Kris is my married in cousin lol.
These two met abroad and have never stopped traveling together since. They have visited and lived in so many amazing places that they started a website/blog to document their travels.
Check out www.lifeisgrand.org and read up on some of their adventures, favourite spots, what they liked, didn't like...its great! Kris is a great writer, so you'll be entertained, promise.

They are currently in our "motherland" lol, Sao Miguel, Azores.

Greece package! Great deal through Air Canada vacations...
03/21/2024

Greece package! Great deal through Air Canada vacations...

Can't go on vacation and not do a toe shot...
03/19/2024

Can't go on vacation and not do a toe shot...

Who wants to go on this New Year’s Eve (All Adults) Cruise with Virgin Voyages?🛳 Ship: Resilient Lady📆 When: December 28...
03/01/2024

Who wants to go on this New Year’s Eve (All Adults) Cruise with Virgin Voyages?

🛳 Ship: Resilient Lady

📆 When: December 28th 2024 - January 4th, 2025

Ring in the New Year on this epic 7-night voyage from San Juan to some of the Caribbean’s most beautiful islands. Start in Road Town, the capital of Tortola in the British Virgin Islands, where you can visit local rum distilleries, or relax at Cane Garden Bay Beach. Then continue the New Year’s Caribbean toast by heading to Barbados, St. Lucia, Antigua, and St. Maarten.

🛳 Day 1 San Juan, Puerto Rico

🛳 Day 2 Road Town, Tortola, BVI

🛳 Day 3 Sailing Day

🛳 Day 4 Bridgetown, Barbados (Late Night)

🛳 Day 5 Castries, St. Lucia

🛳 Day 6 St. John’s, Antigua (Late Night)

🛳 Day 7 Philipsburg, St. Maarten

🛳 Day 8 San Juan, Puerto Rico

You can relax in a Virgin-red balcony hammock and sea why everyone is getting on board the luxuriously designed, exclusively adult cruises.

As a Virgin Voyages Travel Advisor, I can get you booked on this incredible itinerary.

I love when my clients share their travel experiences with me! These clients just happen to be my beautiful cousin Steph...
01/12/2024

I love when my clients share their travel experiences with me! These clients just happen to be my beautiful cousin Stephanie and her lovely hubby Josh.

I am so happy to have helped them book this short trip away to the Jewel Palm Beach Punta Cana

Here is their review of this beautiful property. If you would like to inquire more about this or any other property for your next vacation, contact me here or email me at [email protected]

"We just returned from a short (4 day/3 night) getaway to the Jewel Palm Beach – Punta Cana. Our stay was January 2 – 5, 2024.

We have travelled to the Dominican Republic a few times in the past and this was by far our best experience.

The resort itself is smaller than others we have stayed at, which was great because you can get anywhere in less than a 5 minute walk. At the same time, even though the resort was small, it never once felt crowded.

We stayed at the Club Level. We were immediately greeted by a concierge when we got off the transfer bus and were escorted to the Club Level lounge. The check-in process was the smoothest and most relaxing we have ever experienced.

Our room was a garden view. The building we were in (Building 1) was right next to the spa so we were able to enjoy the sounds of the fountains on our balcony. The room itself had a single king bed and was very spacious. There also was a very large double rain shower. The mini bar was well stocked and we always had fresh towels. In addition the room was turned down every evening.

There are 2 very large pools in the main pool area. The one closest to the main building seems newer or at least was re-done recently. The one closer to the beach did seem older and needed some repair. However the pools were very large, and never crowded. The pool closer to the beach has a large swim-up bar. The beach area is large. There are two areas, one for Club Level and a general area. We never had issues finding chairs with shade.
See full review on my page https://m.facebook.com/story.php?story_fbid=pfbid024zbMpfaKcdHcvffamnK9whVNtAo9sQPUbpyS4cGTidLVN2poUQGkw4Myzkm8R3kYl&id=100082536470916&mibextid=Nif5oz

I love when my clients share their travel experiences with me! These clients just happen to be my beautiful cousin Steph...
01/12/2024

I love when my clients share their travel experiences with me! These clients just happen to be my beautiful cousin Stephanie and her lovely hubby Josh.

I am so happy to have helped them book this short trip away to the Jewel Palm Beach Punta Cana

Here is their review of this beautiful property. If you would like to inquire more about this or any other property for your next vacation, contact me here or email me at [email protected]

"We just returned from a short (4 day/3 night) getaway to the Jewel Palm Beach – Punta Cana. Our stay was January 2 – 5, 2024.

We have travelled to the Dominican Republic a few times in the past and this was by far our best experience.

The resort itself is smaller than others we have stayed at, which was great because you can get anywhere in less than a 5 minute walk. At the same time, even though the resort was small, it never once felt crowded. There were always plenty of chairs at the pools, and beach and never any lines at the bars and restaurants. Every worker was welcoming and happy to help with whatever you needed.



We stayed at the Club Level. We were immediately greeted by a concierge when we got off the transfer bus and were escorted to the Club Level lounge. The check-in process was the smoothest and most relaxing we have ever experienced.

Our room was a garden view. The building we were in (Building 1) was right next to the spa so we were able to enjoy the sounds of the fountains on our balcony. The room itself had a single king bed and was very spacious. There also was a very large double rain shower. The mini bar was well stocked and we always had fresh towels. In addition the room was turned down every evening.



There are 2 very large pools in the main pool area. The one closest to the main building seems newer or at least was re-done recently. The one closer to the beach did seem older and needed some repair. However the pools were very large, and never crowded. The pool closer to the beach has a large swim-up bar.

In addition to this, there are two smaller pools for the Club Level. One is for adults only and was always a good spot for a late afternoon relaxing swim. The second Club Level pool is for families. Both Club Level pools had lounges with a bar (best drinks were made at these bars).

There is also an open-air restaurant next to the Family Club Level pool right at the beach. This restaurant does a’ la carte breakfast and lunch for Club Level and then opens to everyone as a Steakhouse for dinner. Great lunch options for a nice sit down meal at the beach.



The beach area is large. There are two areas, one for Club Level and a general area. We never had issues finding chairs with shade. There are no towel cards or bracelets at this resort. They have plenty of clean towels at every pool and you can take new ones as many times as you need. These were constantly re-stocked. The beach itself is soft powdery white sand. The water is fairly shallow and was not rough during our stay. There is a dolphin experience area and snorkeling area just off shore. In addition many of the boat tour operators park their boats just outside of the swimming area of the resort so you will see many catamarans and party boats going by – usually with some fun music. This didn’t bother us at all, but keep this in mind if you are looking for a quiet beach. There are also a lot of people walking up and down the beach selling everything from cigars/souvenirs to para-sailing/catamaran tours. They weren’t too pushy, but there did seem to be a lot of them.

We walked down the beach past the resort areas and there are some local shops around if you are looking for souvenirs that are cheaper than at the resort gift shops.



There are 5 a’ la carte restaurants at this resort and a buffet. The a’ la carte restaurants do not take reservations. They all open at 6pm and are first come first served. During our stay there were only ever 2 a’ la carte restaurants open at a time. We have kids at home and are used to eating earlier, so 6pm was no issue for us. Even arriving a little later we never had a wait. If you come after 7pm there would be a wait, but most people would wait in/around the lobby bar.

We went to the Japanese restaurant twice and the Mexican restaurant. The Japanese was very good food, but remember you can order more than 1 appetizer per person – the portion sizes of the appetizers were small. The Mexican restaurant had a lot of options, we found the food a little salty, but still good. Overall we liked the Japanese better. Unfortunately we did not get a chance to try the Italian or Steakhouse.

The buffet restaurant at breakfast had a lot of typical breakfast buffet options: pancakes, breads, cold cereals, egg/omelette station. The coffee at the buffet was not the best, sometimes better to get your coffee at the coffee shop next door.

Overall the buffet was large, food was re-stocked quickly and very clean.


There are many bars throughout the resort (Lobby, Swim-up Pool, Club Level pools, and pop-up bar near the entertainment at night). All had large drink selections. The one gem was the Club Level beach restaurant – best mojitos we had throughout the stay.



The gym was small, but had enough machines for about 6-7 people. We did not visit the spa unfortunately.

Overall this resort exceeded our expectations. We would highly recommend the Jewel Palm Beach – Punta Cana.


One final note: during this trip we were not asked for the $20USD departure tax". (this is because they travelled with Air Transat who cover this cost as part of their vacation packages)

Goodbye to 2023...Thank you to all of my clients who entrusted me with their memory making holidays.I look forward to wo...
12/31/2023

Goodbye to 2023...

Thank you to all of my clients who entrusted me with their memory making holidays.

I look forward to working with you all in 2024!

Wishing you all a new year filled with peace, love, health, and TRAVEL!

It's time! Book your winter getaway!
12/21/2023

It's time! Book your winter getaway!

389 Followers, 490 Following, 73 Posts

Travel Tip! When booking an all-inclusive vacation, make sure your package includes transportation, not all destinations...
12/09/2023

Travel Tip! When booking an all-inclusive vacation, make sure your package includes transportation, not all destinations do.
When you arrive at your destination, after collecting your luggage, go straight to your designated tour operator desk or look for the representatives that are usually easy to spot. Do not get sucked into anyone calling out your airline, offering to take your bags... Everyone is looking to make some money. Answer them with a polite, no Gracias, and carry on.

If you arrive at destination and decide on private taxi service instead of the bus ride, please let the tour company know. They have your name on a list and are expecting you to be on the bus. When you don't show up, it delays everyone else. They wait for you assuming you are still in the airport. Everyone wants to get to their resort and start their vacation so don't be that guy...

Hi travel friends! I'll be away at the Dreams Flora Resort & Spa from Dec 8-15. For anything urgent please reach out to ...
12/07/2023

Hi travel friends! I'll be away at the Dreams Flora Resort & Spa from Dec 8-15.
For anything urgent please reach out to [email protected], otherwise I'll be happy to help you on my return!
Stay tuned for some pics, and reviews of this resort, looking forward to it!

Thanks  for the fun stickers for our travel cups. Can't wait to use these in DR!Keep in mind travel friends that many re...
11/30/2023

Thanks for the fun stickers for our travel cups. Can't wait to use these in DR!

Keep in mind travel friends that many resorts are making efforts to be more ecologically friendly. They encourage visitors to bring reuseable cups to keep their drinks cold.

These ones were a great buy, and decent Yeti knock off. We tested them by adding ice to them overnight, and in the morning, most of the ice had melted but it was still really cold. Considering we don't plan on keep drinks in there for hours, these will do just fine. Purchased

Thanks  for our new stickers for our travel cups! You're the best!
11/30/2023

Thanks for our new stickers for our travel cups!
You're the best!

Still looking to get away before Christmas!? Book now and save!
11/21/2023

Still looking to get away before Christmas!? Book now and save!

It's the most wonderful time of the year...winter vacation season! Message me if you are looking for a great escape!
10/25/2023

It's the most wonderful time of the year...winter vacation season! Message me if you are looking for a great escape!

  2023 Roadshow last night.
10/20/2023

2023 Roadshow last night.

Such a kind and much appreciated review from some great clients! Thank you  for your feedback. So glad you and your fami...
10/15/2023

Such a kind and much appreciated review from some great clients!
Thank you for your feedback. So glad you and your family enjoyed your vacation.

Melissa and family enjoyed a one week stay at the in Riviera Maya, Mexico.
"Thank you, Nelia, for helping me plan an amazing family trip!! She made the whole process go smoothly. She was very educational and had all the answers to all of my many questions that I needed to find the perfect spot!! I will absolutely be using her for my next vacation. Thank you again from all of us!"

Message me if you are interested in checking out this resort or need help planning your next vacay!

A much appreciated review from some wonderful clients, thank you Melissa and family! Melissa and family enjoyed a week a...
10/15/2023

A much appreciated review from some wonderful clients, thank you Melissa and family!
Melissa and family enjoyed a week at the Ocean Riviera Paradise in Riviera Maya, Mexico.

"Thank you, Nelia, for helping me plan an amazing family trip!! She made the whole process go smoothly. She was very educational and had all the answers to all of my many questions that I needed to find the perfect spot!! I will absolutely be using her for my next vacation. Thank you again from all of us!"

09/07/2023

Last minute deals ya or nay?

09/07/2023

When is the best time to book your all-inclusive vacation?

07/26/2023
How did our trip to Sao Miguel, Azores end? Well with a cancelled Sata flight and an unexpected extra night in Ponta Del...
07/24/2023

How did our trip to Sao Miguel, Azores end? Well with a cancelled Sata flight and an unexpected extra night in Ponta Delgada. It was definitely an inconvenience since we have jobs to get back to and were no longer with a vehicle to use. Thankfully it was only one night and Ponta Delgada is a pretty busy city with plenty to see and do within walking distance.

We stayed at the Bensaude Hotels Collection Marina Atlantico hotel. This hotel is located right across from the marina in Ponta Delgada. It's a great location. Across from the hotel there is easy access to car rentals, excursions and day trips, restaurants, and bars.

The hotel is modern and has a nautical theme which is fitting. The room we stayed in, 426, was equipped with a double bed, nice bathroom with tub/shower and a bidet as well, all in marble and also toiletries were supplied...the liquid soap smelled Devine! The room had plenty of closet room and a mini fridge which was handy. The room also had a balcony with a marina/Seaview which was quite nice.

This hotel has 2 restaurants, the Escuna restaurant as well as the Palhabote Bar where they also have a small menu of offerings. We had all of our meals at the Escuna. Our dinner was a buffet. There was a decent variety of food to choose from and it tasted quite good, and flavorful. Breakfast is included in your stay and is buffet style, again plenty to choose from. They had everything from local cheeses, breads, sweetbread, to eggs, bacon, oatmeal, yogurt and fruit. A little bit of variety for everyone. Our lunch was a la carte, and the food we chose had a lot of detail put into the presentation, pretty fancy.

The lower level of the hotel offers a large indoor pool with hottub, a turkish bath and sauna, as well as a gym and spa services.

Overall the hotel is beautiful, clean, and staff were very personable and easy to deal with. Everyone speaks English fairly well and the island is actually very used to tourists.
I would definitely recommend this hotel for anyone who is going to be staying a few nights in S.Miguel.

07/18/2023

Add this to your list of must sees when in Sao Miguel Azores
Our afternoon
This beautiful lagoon is actually located in a perfectly circular volcanic crater surrounded by lush vegetation. It is a protected, uninhabited area with only a limited number of tickets sold to enter the islet with only one contracted boat company servicing the transport. It's a quick boat ride over from the marina at .
There are washrooms there but no other services. You are allowed to bring your own food and drinks if you are spending a few hours there.
There are all kinds of beautiful fish in the water but bring water shoes as the rocks are slippery.
This is definitely a great spot to check out and not expensive, at about 10-12 euros per person.

07/17/2023
Hi friends, officially gone for 2 weeks...on our way to Sao Miguel Azores  I'll still be checking messages here, and on ...
07/08/2023

Hi friends, officially gone for 2 weeks...on our way to Sao Miguel Azores I'll still be checking messages here, and on my Instagram for anything urgent. Otherwise I'll talk to you in a couple of weeks. :)

Looking for a luxury resort for your winter getaway? Message me for pricing!
06/29/2023

Looking for a luxury resort for your winter getaway? Message me for pricing!

Book before July 12 to save on your winter vacay...
06/15/2023

Book before July 12 to save on your winter vacay...

Ok friends, what are your top must haves when you travel to an all inclusive?My husband and I don't need fancy, but hey,...
06/08/2023

Ok friends, what are your top must haves when you travel to an all inclusive?

My husband and I don't need fancy, but hey, if I can get a great deal on a luxury resort, I'll do it of course. For us we look for:
1. Nice beach
2. Clean rooms and resort upkeep
3. Good food - we don't need fancy, just tasty
4. Entertainment - I like some music and daily pool activities and I like knowing if I feel like staying up past 1030...there is something to do or somewhere to go.
5. The more affordable the better. We want to start travelling a little more now that our kids are older. So for us, more travel is better than luxury travel.

I suggest to clients that they should make their own list. It's helpful for your travel agent to understand what is important to you when planning a vacation.

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1003-55 York Street
Toronto, ON
M5J1R7

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